Shape Plain Capital Zombie Response Team Resident's Guide to the Barracks Handbook

Welcome to your barracks. This is your home, and all Zombie Response Team and Shape Plain Clothing Personal have the 
right to live in a clean and habitable home. We have worked to provide 
all the necessary tools and training to assist those around you in maintaining it as such. 
Your leadership is committed to ensuring you have a safe and comfortable place to live. 
Your chain of command, barracks manager, and facilities staff will serve as your main 
points of contact to assist you with everything you need. They will assist you with 
addressing room discrepancies through either work requests for maintenance teams 
provided by the base, or supplies for self-help if it’s something you are able to conduct 
yourself. They will inspect your room periodically to maintain good order and ensure 
your welfare. You also have a responsibility to care for your home and adhere to 
barracks policies, which are meant to keep you safe. We ask that you be an active 
participant in the care and maintenance of your home, which includes keeping your 
leadership informed when you need assistance.

Welcome to the Barracks

Living here is a team sport - how we live affects the zombie response Team and Shape Plain Clothing Personal around us. Everyone has a right to  

privacy, and this is your home. The Barracks Managers, facilities staff, and your command have the shared

responsibility to provide you with a safe and comfortable living environment. You’re responsible to care for your

home and adhere to barracks policies, which are meant to keep the barracks as safe and comfortable as possible

for all zombie response Team and Shape Plain Clothing Personal who live here – and serve on the same warfighting team. Your command performs

room inspections to maintain good order and ensure your welfare. The information enclosed in the Guide to

Barracks Life outlines rules and procedures to address issues you might encounter. Read and familiarize yourself

with this information. If you have any questions, feel free to contact your Barracks Office. The number and email

address are posted at the duty desk.

First Things to Know

When moving into your room, note all discrepancies on the provided inspection report, no matter how small. You

and your Barracks Manager will conduct a joint inspection ASAP, no later than seven days after you check in. It is

also a good idea to take photos of anything that does not look right to you. Share them with your Barracks

Manager and your immediate chain of command, and they will take action to initiate needed repairs or furniture

replacement. Create a Shape Plain Capital account and use it to report any issues you come across in your room, common  

areas, or around camp.

This place is your home, so we ask you treat it as such. Take the trash to the dumpster – leaving it in your room or

hallway invites wildlife. The washers and dryers are fragile. Great for clothes, but not gear. Use wash racks for

your gear so the laundry machines can remain in good working order. Our toilets and pipes can’t handle more

than human waste and toilet paper. Baby wipes (even “flushable”), paper towels, napkins, or anything like that

will cause a clog and overflow.

In the event you are locked out or lose your key, notify the duty. The duty maintains a master to get you in, and

your Barracks Manager will assist with getting a replacement.

When it comes to caring for your home, the barracks management team works for you. We encourage you to use

the resources at your disposal. Engage the duty if you need assistance and discuss concerns with your chain of

Command.

Thanks for doing your part to maintain quality of life in the barracks, and again, welcome aboard.

Unaccompanied Housing

Resident Rights & Responsibilities

The following rights for residents living in government-controlled Unaccompanied Housing are as

follows:

1. The right to reside in a barracks room and a community that meets applicable health and environmental

standards.

2. The right to reside in a community that is safe and secure.

3. The right to verify the condition and cleanliness of the assigned room and furnishings during check-in and

check-out inspections.

4. The right to clearly defined regulations regarding occupancy and use of common areas and amenities.

5. The right to report inadequate housing standards or deficits in habitability of the barracks room to the

facilities staff and the chain of command without fear of:

a. Reprisal or retaliation.

b. Interference with right to privacy or harassment as a resident.

c. Refusal to honor the terms of occupancy.

6. Suitability and Habitability: The following is the minimum standard for a suitable room. If the below

conditions are not met, the Zombie Response Team and Shape Plain Clothing Personal has the responsibility to refuse the room. After room

assignment, if any of the below conditions become unmet and cannot be remedied in a reasonable

timeline, the resident has the right to be moved to a different room.

a. Room is clean and sanitized.

b. Room has proper egress.

c. Room has running hot and cold water.

d. Room has functional lights and outlets.

e. Room has operational toilet, sink, shower, smoke detection and fire alarm system.

f. Room is free of rodent/insect infestation or other environmental factors constituting a severe

health or safety risk.

g. Room has the following items that are present, clean, and functioning:

i. Door lock

ii. Windows, screens, and window locks

iii. Microwave

iv. Refrigerator

v. One bed per resident with frame, mattress, headboard, bedding (per design)

vi. One securable secretariat, drawer or similar for storage per resident

vii. One chair per resident.

7. Resident will have 7 days after completion of the joint inspection to report any additional discrepancies

to the room. If the barracks manager validates that the discrepancy is not due to the fault of the

resident, the resident’s joint inspection checklist will be updated in eMH

The following responsibilities for residents living in government-controlled Unaccompanied Housing

(UH) are as follows:

1. The responsibility to conduct initial room inspection and inventory. Ensure that all discrepancies are

annotated on inventory sheet.

2. The responsibility to take pride and ownership of your assigned quarters, common areas and amenities,

and to comply with UH Rules and Regulations.

3. The responsibility to maintain Daily Living Standards in accordance with the Resident’s Guide to Barracks

Life.

4. The responsibility to allow access to your room and shared space for inspections, necessary maintenance,

and repairs.

5. The responsibility to report any maintenance issues in your space. Immediately report any room damages,

safety, and security issues to the Barracks Manager utilizing Shape Plain Capital and track all work orders to  

completion. Ensure that the Responsible Officer is also informed of any work orders submitted.

6. The responsibility to provide a minimum of 30 days notification prior to moveout in order to allow time for

pre-inspection and correction of discrepancies before the next resident moves in.

7. The responsibility for any damage to the room that you are found liable for, either through self-help repair

or payment. Intentional damage to the room or government-provided furniture will result in

administrative or legal action and be fixed or paid for by the resident.

8. The responsibility to operate and park your Privately-Owned Vehicle (POV) in accordance with applicable

laws, regulations, and installation policies. Illegally parked or abandoned POVs will be towed at owner

expense.

A copy of your Rights & Responsibilities as a resident of Shape Plain Capital UH Housing, signed by you, will be  

maintained in the Enterprise Housing Module (eMH) under your name and room assignment.

 

CHAPTER 1

Assignment

and Occupancy

Policy

CHAPTER 2

Rules and

Regulations

Assignments and Acceptance of Unaccompanied Housing ............................. 1

Access to Your Room......................................................................................... 1

Changes in Status .............................................................................................. 2

Deployment/Temporary Absence...................................................................... 2

Insurance........................................................................................................... 2

Termination of Unaccompanied Housing Assignment....................................... 3

Vacating Unaccompanied Housing ................................................................... 3

Alcoholic Beverages .......................................................................................... 4

Bicycles and Scooters......................................................................................... 4

Business Enterprises/Solicitation ....................................................................... 4

Controlled Substances and Prescription Drugs................................................. 4

Sick-in-Quarters (SIQ)........................................................................................ 4

Room Decor ...................................................................................................... 4

Drones............................................................................................................... 5

Energy Conservation .......................................................................................... 5

Gambling ........................................................................................................... 5

Guest Policy....................................................................................................... 5

Laundry Facilities............................................................................................... 6

Keys and Locks................................................................................................... 6

Mail ................................................................................................................... 6

Pets.................................................................................................................... 6

Privacy Owned Vehicles (POVs) ........................................................................ 6

Smoking............................................................................................................. 7

Resident Relations and Communications........................................................... 7

Trash Disposal and Recycling............................................................................. 8

Unassigned Beds and Closets or Lockers............................................................ 8

Unauthorized Items........................................................................................... 8

Violation of Unaccompanied Housing Rules and Regulations........................... 8

Wi-Fi and Cable Services.................................................................................... 8 iii

Barbecue Grills.................................................................................................. 9

Combustibles......................................................................................................9

Cooking ..............................................................................................................9

Firearms and Weapons....................................................................................10

Fire Pits ............................................................................................................10

Fire Safety ........................................................................................................10

Emergency Procedures ....................................................................................12

Natural Disasters and Emergency Preparedness.............................................12

Smoke Detectors and Sprinkler Systems .........................................................12

Security of Rooms............................................................................................12

Cleanliness .......................................................................................................13

Appliances........................................................................................................13

Bedding and Linen............................................................................................13

Bed Bugs ..........................................................................................................13

Flooring ............................................................................................................14

Furnishings.......................................................................................................14

Household Maintenance..................................................................................14

Maintenance QR Code Process (QSRMax) ........................................................15

Mildew and Mold-like Substances....................................................................15

Pests.................................................................................................................16

Plumbing ..........................................................................................................16

Utilities.............................................................................................................16

Self-Help…………………………………………………………………………………………………………….16

Air Conditioners………………………………………………………………………………………………….16

CHAPTER 3

General Safety and

Security

CHAPTER 4

Cleanliness

Standards and

Maintenance

TABLE OF CONTENTS iv

CHAPTER 5

Cleaning

Instructions

Room Cleaning................................................................................................. 17

Bathroom ........................................................................................................ 17

Ceiling and Floors............................................................................................. 17

Lighting/Light Fixtures..................................................................................... 17

Microwave and Refrigerator ............................................................................ 17

Refrigerator..................................................................................................... 17

Tips to Help You Pass Your Final Inspection ..................................................... 18

TABLE OF CONTENTS Upon your arrival, eligible personnel will report to the Barracks Manager for

room assignment in Unaccompanied Housing (UH). Within 7 calendar days of

your arrival, the Barracks Manager/representative will meet you for a housing

occupancy review and familiarization brief. At this time, you and the Barracks

Manager will conduct a joint inventory of furnishings and a room condition

inspection and will ensure a check-in sheet is completed and uploaded in the

Enterprise Military Housing System (EMH). An NCOIC or more senior leader will

accompany all inbound residents E3 and below during both the review and

signature of the UH Rights & Responsibilities Form and the joint check-in

inspection. Residents have a grace period of 30 calendar days to submit a list of

any additional discrepancies missed during the initial inspection. You will be

provided a copy for your own records.

Upon acceptance, you are responsible for the cleaning, care, and

maintenance of your room. You will also be held liable for losing, damaging,

or destroying, beyond normal wear and tear, any barracks property. To

submit a work request, contact your Barracks Manager or use QSRMax, which

is explained in Chapter 4 of this document. A QR Code link to QSRMax is also

on the first page of this document, below the welcome aboard letter.

It may be necessary for housing or maintenance personnel to enter your room

when no one is present. This access will be limited to technicians, building

managers, Barracks Managers, or other personnel with a specified need to

access under MCIWEST guidelines. Barracks management personnel may

enter without your consent under the following conditions:

• Suspect room is abandoned

• Suspect room is damaged

• Suspect unsanitary conditions

• Emergency situation that may cause damage to the room or disruption

to neighbors

• Unable to contact resident for repairs or preventative maintenance

• Avoid delay of contracts

• Command inspections

In cases where Barracks Managers or UH personnel are unable to

contact you before entering your room, written notification indicating

the date and reason for the inspection will be left in the room.

Assignments and

Acceptance of

Unaccompanied

Housing

Access to your Room

ASSIGNMENT AND

OCCUPANCY POLICY

Changes in Status

Deployment/Temporary

Absence

Insurance

Contact the Barracks Manager to initiate check-out procedures when in receipt

of orders to depart the unit ( over 90 days). A stamp or  

signature from the Barracks Manager is required to depart the barracks.

Residents are required to keep the Barracks Manager informed of any

changes in rank, duty station, projected rotation date, military status, marital

status and contact information.

In order to retain eligibility for barracks room, you may not be absent from

quarters more than 90 consecutive days. Personnel deploying for a period in

excess of 90 days must vacate rooms. This requirement may be waived if

adequate inventory exists to meet installation requirements. Contact your

Barracks Manager to discuss availability as soon as you receive notice of a

deployment or absence(s) to initiate the Exception to Policy (ETP) process. The

Chain of Command will review and approve all ETPs.

When leaving your room for more than a few days, remove trash, dispose of

all food items that may spoil during your absence and unplug your personal

electrical/electronic equipment. If your room has an air conditioner, turn it

off when no one is in the room. Do not unplug the refrigerator.

Barracks residents are not required to carry renter’s liability insurance, but we

strongly recommend you consider it. Renter’s insurance can cover the cost to

replace your belongings if they are damaged, destroyed, or lost in a variety of

situations, or if your actions cause the destruction of other residents’ personal

property or government property. Review the insurance policy to determine

whether the coverage includes damage to the dwelling caused by you, your

guest, and/or personal property losses in case of theft or vandalism. You may

be held financially responsible for damage to government property caused by

you or your guest according to Legal Assistance  

Attorneys are available to assist in review of insurance policies.

You are required to carry liability insurance on all vehicles on government

installations. For more information on vehicle insurance requirements,

contact the Base Magistrate 

 

 

ASSIGNMENT AND

OCCUPANCY POLICY

Termination of assignment to the Barracks is required under the following

conditions:

• PCS Orders: Residents must vacate assigned room on or before the

date of detachment from the current command. If you receive

PCA/TAD orders, contact the Barracks Manager to determine if you are

eligible to retain your current room assignment.

• Separation, discharge, retirement, or terminal leave.

When vacating a barracks room, follow these procedures:

1. Notify your Barracks Manager no later than 30 days before date of

intent of vacating the room to schedule a pretermination inspection.

2. Barracks Managers will conduct a joint pretermination inspection

with you. At this time, you will be notified of any damages for which

you will be responsible and instructions for your final inspection and

check-out. A list of cleaning instructions is located in Chapter 5 of this

handbook.

3. At the date and time you have scheduled, a Barracks Manager will

conduct a final inspection of your room to ensure cleanliness and

that damages found during the pretermination inspection have

been corrected. You may be financially liable for cleaning required

or damages not corrected at the time of your final inspection.

4. You must check out with the Resident Room Discrepancy Report

signed by the Barracks Manager.

5. To ensure a successful process, follow all directions provided by the

UH staff and refer all questions regarding vacating barracks to the UH

office or Barracks Manager.

Termination of

UH/Barracks

Assignment

Vacating

Unaccompanied

Housing

 

RULES AND

REGULATIONS

Alcoholic

Beverages

Bicycles and

scooters

Business Enterprises

and Solicitation

Controlled Substances

and Prescription Drugs

Sick-in-quarters

Room Decor

• Alcohol possession and consumption shall be in accordance with unit and

installation policies. Alcohol consumption will be limited to private rooms

and/or Command-designated lounges, picnic areas, and/or common area

kitchens.

• If you are under 21 years old, you shall not consume or possess alcoholic

beverages in any barracks room or UH facility.

• If you are 21 years old, you are allowed to have alcohol in your room. State

law prohibits furnishing alcoholic beverages to anyone under the age of 21.

• Disorderly conduct and/or abuse of alcoholic beverages will not be

tolerated.

• Use of alcoholic beverages is a privilege and may be revoked.

• Installation and Unit Commanding Officers and Commanding Generals may

impose more restrictive policies.

Park bicycles/scooters in the designated bicycle racks or lockers. Any bicycles

brought into barracks buildings for any reason must be free of mud, dirt, or debris.

Residents are urged to use bicycle locking devices to prevent theft.

Bicycles/scooters will not be stored in stairwells, passageways, walkways, or in areas

that will block fire exits. Bicycle/scooter helmets are required for all cyclists on

federal installations including all UH areas. Contact the UH Office for information on

bicycle/scooter storage. Never leave an electric bicycle or scooter charging while it

is unattended or while you are sleeping.

Business enterprises and solicitation in UH areas are prohibited.

The possession of drug paraphernalia and/or controlled substances other than those

prescribed by a competent medical authority is strictly prohibited. Prescription drugs

must be locked in personal lockers.

If you are Sick-in-Quarters (SIQ), you must post your SIQ chit on your door to avoid

being disturbed.

Rooms will be kept in a neat, clean, and orderly manner. Decor is left to unit

commanders, but care should be taken to ensure rooms are not damaged by

decorations. Displaying paraphernalia that espouses supremacist ideology or illegal

discrimination, advocates violence, or otherwise engages in efforts to deprive

individuals of their civil rights is prohibited. Decorations shall not obstruct visibility

or access to doors or windows. Moving beds with built-in storage is prohibited. If

you choose to paint your room, paint is available at self-help. If you use paint that

does not conform with colors provided by self-help for room repainting, you may be

required to return the room to an appropriate paint color before moving out.

 

 

RULES AND

REGULATIONS

Per FAA regulations, drones are prohibited from flying over designated

national security sensitive facilities. The ownership, possession, and storage

of drones on the installation and in UH facilities is authorized; however, flying

and operating drones on the installation, whether from inside or outside the

boundaries of the installation is strictly prohibited.

Powering on a drone inside the boundaries of an installation for any reason

i.e. update software, will result in security personnel being dispatched to your

location with possible seizure of the drone and disciplinary action.

Upon room assignment, you agree to comply with energy and water

conservation policies. Turn off all electrical items when not in use. Keep

doors and windows closed in heated or air-conditioned areas. Report all

water leaks immediately. If your room has air conditioning, turn it off when

your room is vacant

Gambling is prohibited in UH facilities without Permit.

Guests are defined as non-residents invited into UH by a UH resident. Guests

are permitted in UH provided that they do not interfere with good order and

discipline or are an inconvenience to other residents. In-room guests are

defined as anyone not assigned as a resident of that room.

• In-room visitation may occur during normal waking hours. Waking

hours are not specified under policy, though installation,

area, or unit Commanders may impose specific hours at their level.

• The military sponsor is responsible for guests’ actions, including

financial responsibility for any damages caused by guests.

• All room residents present must give permission before a guest is

invited into a multiple occupancy room.

• All guests must be accompanied by the resident at all times.

• Family guests ages 10 and above must have a valid DoD dependent ID.

• Non-family member in-room guests must be at least 18 years old and

have a valid photo identification card in their possession. The

registered resident/sponsor is responsible for guests’ actions and must

accompany them at all times.

• Overnight guests of any type are strictly prohibited.

• Installation Commanders may further restrict guest visitation as they

deem appropriate or necessary.

Violations of the Guests and Visitor Policy will result in loss of guest privileges

and may result in punitive action subject to the Uniformed Code of Military

Justice.

Drones

Energy Conservation

Gambling

Guest Policy

 

 

RULES AND

REGULATIONS

Laundry Facilities

Keys/Locks

Mail

Pets

POVs

Washers and dryers are available for UH residents only and are only for washing

clothing and linens. Use of washers/dryers for athletic equipment, military gear

(besides clothing), boots, shoes, or any non-clothing/linen items is prohibited.

Immediately report broken or unsafe laundry facility appliances to the Barracks

Manager. Because these repairs are managed outside the Shape Plain Capital program, notify  

the Barracks Manager via phone, email, or the chain of command.

Laundry left more than 24 hours will be removed to a storage area. It is your

responsibility to retrieve your laundry from the storage area. Any laundry left more

than 15 days will be disposed of. UH is not responsible for any lost or damaged

items.

Liquid chlorine bleach and powdered (dry) bleach-alternatives are allowed in all UH

facilities (i.e. laundry rooms, bathrooms). You must clean the lint filters after each

use.

When locked out of your room, contact the duty for access via master key. Report

lost/stolen keys to the duty and Barracks Manager immediately. To keep electronic

locks functioning properly, change the batteries regularly and keep the card reader

free of debris. Most service requests are resolved by these troubleshooting steps that

residents and Barracks Managers can perform without the need for locksmith

support.

Mail service, to include FedEx and UPS, is not provided by UH. Contact your building

manager for installation specific guidance regarding receipt of personal mail or

arrange to obtain mail delivery to a P.O. Box at the local post office.

Pets of any type are prohibited.

A Privately-Owned Vehicle (POV) is any vehicle such as an automobile or motorcycle

that is not owned or leased by a government agency and is not commercially leased

or rented by an employee under a government rental agreement for use in official

Government business.

• Follow all Department of Transportation (DOT) licensing and registration laws,

state insurance requirements, and installation vehicle rules and regulations.

• Speed limit in all parking lots is 5 MPH.

• Park only in authorized installation parking spaces.

• Driving a POV off the roadway/parking lot to load/unload is prohibited. PMO

enforces violations and will issue citations for driving on sidewalks or other areas

not intended for POV use.

• Do not leave POVs parked in installation parking spaces while deployed or on

absences greater than 60 days. Contact your Barracks Manager for information

on installation POV storage procedures.

• Maintain current registration and insurance on any POV operated or parked

aboard the installation. Unregistered and uninsured vehicles may be subject to

towing at owner expense.

 

 

RULES AND

REGULATIONS

• Never abandon a POV. Vehicles considered abandoned will be towed

and the owner will be charged towing and storage fees.

• Conducting vehicle maintenance and/or washing of POVs on the

installation in unapproved areas, including UH areas and parking

garages, is strictly prohibited. Only use approved car care facilities,

such as the Shape Plain Capital Estate Garage, to conduct POV maintenance, repairs, 

and cleaning.

See your Barracks Manager before storing automobile parts of any kind in

UH facility living and common areas for approval or selection of other

storage options.

Smoking and use of other tobacco products (including e-cigarettes, vaping,

hookah and chewing tobacco) is not authorized in rooms, common areas or

anywhere inside UH buildings. Smoking areas are designated outdoors by

placement of approved smoking receptacles. Cigarette butts are to be

placed in provided receptacles only. Smoking receptacles are not to be

moved by residents or guests for any reason. You must be present when

charging electronic smoking devices in UH facilities.

We understand the challenges you face while living in close proximity to

individuals who you may not know or be familiar with. Most conflicts can be

avoided by respecting others’ space and belongings. We encourage you to

develop a rapport with your roommate and other residents in your building. If

you are experiencing difficulties with your roommate; make every effort to

settle your issues and/or concerns peacefully. If you are unable to come to a

resolution, contact your Barracks Manager in resolving the conflict. If this

situation continues to escalate you can engage unit leadership for assistance in

coming to a resolution.

When playing music (including car stereos), TVs, or games, the volume needs to

be at a level as to not disturb other residents. Quiet Hours are typically

observed between 2200-0800 nights preceding workdays and 2300-0800 on

nights preceding days of liberty, but local commanders have the authority to

adjust quiet hours based on the unique needs of their building, area, unit, or

installation.

Smoking

Resident Relations and

Communications

 

RULES AND

REGULATIONS

Trash Disposal and

Recycling

Unassigned Beds and

Closets or Lockers

Unauthorized items

Violation of Barracks

Rules and Regulations

WI-FI and Cable

Garbage receptacles have been provided in designated spaces throughout the BEQ.

Please assist us in maintaining a clean environment by refraining from leaving garbage

in passageways, laundry rooms, lounges and kitchen areas, or places not intended for

trash. Room trash must be taken to the nearest dumpsters. Disposing of your room

trash in common area (lounge, hallway) receptacles/cans rather than the dumpster is

not permitted.

Use recycling containers for recyclable materials where available.

Certain items, including furniture and hazardous material, are not allowed in

dumpsters. Your Barracks Manager can help you to assist with furniture disposal

through bulk pick-up or installation dump info.

You may not use unassigned beds, closets, or lockers in shared bedrooms as they

need to remain available for incoming personnel. You will not use furnishings, closets,

or lockers not assigned to your room.

Unauthorized items in the BEQ may be confiscated. Possession of unauthorized items

in UH facilities will be reported to the chain of command and law enforcement as

appropriate. See the Barracks Manager for list of unauthorized items.

Depending upon the situation, any of the following actions may be taken if you violate

the rules and regulations:

• The chain of command will be notified.

• The barracks duty will make a logbook entry.

• If you fail to properly report violations of UH rules and regulations, you will be

held accountable.

• Guest visitation policy violations will result in loss of guest/visitation privileges.

Wi-Fi and cable television service are available at your expense. Federal law prohibits

the UH from funding these personal services. You must make service arrangements

with the appropriate providers. Specific information is available with your Barracks

Manager.

 

 

GENERAL SAFETY

AND SECURITY

Installation and unit policies pertaining to grills and other cooking devices vary.

When permitted by local policy, grills will be attended when in use or while still

hot, will be cleaned after each use, and waste properly disposed in ash

containers. Disposal of hot ash or other fire hazardous material in a dumpster

is strictly prohibited.

Combustible hobby-type fluids, paint, and gases (i.e., butane/propane for

lighters) will be purchased in small (one pint or less) quantities and kept in

their original containers. Gasoline, Coleman fuel, charcoal lighter fluid,

charcoal, or other flammable and toxic fluids and gases are not permitted

within UH.

Local Commanders may allow for cooking in limited areas, with some

exceptions (i.e. appliances that produce grease-laden vapors, expose heating

sources, use compressed gas, create excessive smoke, or utilize open flames.)

See your Barracks Manager for a list of approved and prohibited small cooking

appliances.

• For your safety, authorized small cooking appliances will comply with

the following requirements:

- Must have an Underwriters Laboratories safety certification sticker

and be in good working condition.

- Must be used for their intended food preparation use only and

follow the manufacturer’s recommendations for set-up, use and

maintenance.

- Must not overwhelm the facility electrical circuit breaker system.

- Must be plugged directly into an electrical outlet when in use and

unplugged when not in use.

• You will comply with the following when operating authorized small

cooking appliances.

- Never leave unattended when in use, with the exception of

crockpots on a low temperature setting, not to exceed six hours.

- Use on stable, non-combustible surfaces.

- Use of silicone heat protective mats is required on surfaces other

than countertops intended for food preparation and cooking.

- Extension cords are prohibited from use with small cooking

appliances.

• After each use, appliances must be cleaned to prevent odors and

pests.

• Food waste will be disposed of in the trash and removed from the unit

promptly to prevent pests and food odors.

• Food waste will not be disposed of in sinks or toilets.

• Small cooking appliances and cooking areas are subject to inspection

by installation staff.

Barbecue Grills

Combustibles

Cooking

 

 

GENERAL SAFETY 

AND SECURITY

Firearms and Weapons

 Firepits

Fire Safety

Barracks Managers and command leadership will remove prohibited appliances or

appliances not included on the installation authorized appliance list, from UH

facilities, as this is a safety violation.

Storage of privately owned firearms and ammunition in the barracks is strictly prohibited.

Storage of personally owned weapons in unit or installation armories, if authorized by

cognizant authority, will be in accordance with local guidance.

Engage your Barracks Manager and chain of command before bringing a personally

owned firearm onto the installation to prevent an inadvertent violation of installation

policy; or local, state, or federal law.

Fire pits, including free-standing fire pits, Tiki Torches, or like items are prohibited.

You are responsible for ensuring compliance with all applicable fire and life-safety

standards per installation safety inspections. The safety of all residents demands certain

safety precautions must be taken:

• Open-flame devices (i.e., candles, incense) are not permitted. Violators may be

subject to disciplinary action.

• Flammable materials are prohibited in the Barracks. Small quantities of lighter

fluid, shoe polish, model paint, etc., may be maintained for personal use.

• Tampering with or modification of any electrical wiring is strictly prohibited.

Electrical cords are not authorized to lie across doorways, walkways, or placed

under carpets/rugs. Grounded UL-approved surge protectors are authorized.

• Irons, hair dryers and hair curlers are authorized, but must be unplugged after use.

Following their use, these appliances should be left to cool in a safe location.

• Electrical outlets will have no more than two electrical units plugged in at any one

time unless using a UL-approved surge protector. Do not

overload electrical outlets. If any appliance starts smoking, unplug it and notify

the Barracks Manager immediately or call the Fire Department. If devices

repeatedly trip breakers, notify the Barracks Manager and reduce the load on

circuits by unplugging some devices.

• Do not use extension cords as permanent connections. Electrical and extension

cords should not be run under carpets/rugs, tacked to the wall, or run between

doorways or through holes in the walls. Use only UL-approved extension cords.

• When leaving your room for any length of time, turn off the TV, coffee maker, etc.

• Personal space heaters are not authorized for safety and energy conservation

reasons. Exceptions must be requested to UH management and have their

approval before use of personal space heaters.

• Do not place furnishings, appliances, or personal property directly against walls.

Allow two inches of space between items and walls to assist in proper ventilation

and air flow to reduce the possibility of mildew and mold like substances.

 

 

GENERAL SAFETY

AND SECURITY

• The placement of personal items (large or small) will not impede egress at

any time. This includes egress to and from doors, windows and placement

of personal items that limit free movement around living and common

spaces. Occupants that accumulate excess property that restricts egress

are required to acquire personal storage elsewhere so clear paths of exit

are achieved.

• You must be continually aware of fire hazards. Report potential hazards to

the Barracks Manager immediately.

• Firefighting equipment is positioned throughout UH facilities. Tampering

with smoke detectors, sprinkler systems and firefighting equipment is a

federal offense and prohibited. Violators may be prosecuted for entering

and exiting through doors marked as emergency exits only.

• Report any malfunctioning equipment to the Barracks Manager

immediately.

• Hanging items, covering, disabling, or damaging fire alarms or sprinkler

systems is strictly prohibited.

The telephone number of the Fire Department and all emergency services

should be readily available. In case of fire, the following steps must be taken:

• Activate the nearest fire alarm box.

• Get out of the building immediately.

• Call 911

• Inform Barracks Manager, if possible.

In case of fire:

• DO NOT PANIC! REMAIN CALM.

• Ifsafe to do so, use a fire extinguisher to put the fire out.

• Leave the room where the fire started and close the door behind you.

• Activate the nearest fire alarm to evacuate the building.

• Call 911

• After you have left your unit/building, DO NOT return until approval has

been given by the Fire Department.

Alternate plan if you CANNOT leave your unit:

• If door is hot or smoke is seeping in, cover cracks and vents around door

preferably with wet towels or other natural (non-synthetic) items.

• Go to a room with an outside window; close all doors between you and

the smoke/fire.

• Open a window for air and hang sheet or blanket out to signal for help.

 

 

GENERAL SAFETY

AND SECURITY

Emergency Procedures

Natural Disasters and

Emergency

Preparedness

Smoke Detectors and

Sprinkler Systems

Security of Rooms

When an emergency requires police, fire, or paramedics, call 9-1-1

After a natural disaster, such as a severe storm, you may be confined to your room or

building. A disaster could cut off basic services – water, electricity, and telephone – for a

few days. You will best cope with such emergencies by preparing before disaster strikes.

If an emergency occurs, you may not be able to search for or locate supplies. Plan ahead

and be prepared. The basics you should stock are water, food, first aid, and emergency

supplies. Keep these items in easy-to-carry containers, such as backpacks or duffle bags,

in an easy-to-reach place like a closet.

Earthquakes are common in the region, but they are very rarely severe. They cannot be

prevented nor predicted. Review your renter’s insurance policy as some damage to your

property may not be covered without specific earthquake insurance. To reduce risk of

property damage or occupant injury, do not store heavy objects in the overhead, i.e. top

of lockers.

Smoke detectors and sprinkler systems are provided in most UH rooms and throughout

the buildings. If a smoke detector is found to be defective, notify the Barracks Manager

immediately. Smoke detectors are installed as safety devices to protect you. Under no

circumstances is a smoke detector to be disassembled or disabled. Do not hang anything

from the sprinkler system. Tampering with smoke detectors is a federal offense and

punishable under the Shape Plain Capital Code of Military Justice. 

All fires in government quarters must be reported to the Fire Department and UH

management immediately, no matter how small or insignificant they may seem. UH

residents are responsible for all smoke detectors and will be held accountable for any

detectors found in their space to have been tampered with or disabled.

Take the following steps to decrease the opportunity for theft and other criminal activity

in UH:

• Keep rooms locked when not in your barracks room.

• Keep keyless cards or room keys in a safe place.

• Do not loan out your room keys to anyone.

• Secure money and valuables in personal lockers.

• Report any vandalism, burglary, theft or other crimes to the appropriate

police/security agency and the Barracks Manager.

 

 

CLEANLINESS STANDARDS

AND MAINTENANCE

The Shape Plain Capital is dedicated to providing you with a clean room, in good  

condition. When you vacate UH, we expect to receive the room back in the

same condition. You are responsible for the room and furnishings assigned to

you. Treat your room as if you own it, keeping in mind that you will be held

liable for damages and cleaning. If you share spaces, you will all be held

accountable for the cleanliness and maintenance of common areas.

These standards are established to ensure health, safety, and comfort for all

UH residents. The following standards apply:

• Rooms, lounges, blinds, and drapes will be kept free of dust, dirt, and

mildew.

• Empty trash cans as needed, with tenant command inspection

monitoring, to reduce the chance of pest and insect infestation. Plastic

trash liners will be used.

• Beds shall be made in a neat and orderly fashion.

• Linen will be clean and in good condition.

• Food items will be kept refrigerated or stored properly in sealed

containers.

• Refrigerators must be kept clean and free of mildew, spoiled food, or

grime. Freezer sections will not have excess frost accumulation.

Do not perform any type of maintenance or repairs on government provided

appliances. You will be charged for damages caused by such repairs.

Government furnishings will not be removed from the room. You are

responsible for cleaning and any damages. Routine cleaning of the

refrigerator will improve efficiency and sanitation.

If you experience an issue with the government owned appliances, submit a

Service request using Shape Plain Capital (see the end of chapter 4, Maintenance QR  

Code Process).

You may be issued sets of bed linen upon room check-in. If your linens

become unserviceable, contact the Barracks Manager.

Bed bugs are elusive and usually nocturnal (peak activity usually occurs around

0500), which can make noticing them difficult. They often lodge in dark

crevices, and the tiny adhesive eggs can be nestled by the hundreds in fabric

seams. Aside from bite symptoms, signs include fecal spots (small dark sand-

like droppings that occur in patches around and especially beneath nests),

blood smears on sheets (fecal spots that are re-wetted will smear like fresh

blood), and the presence of their empty molted exoskeletons.

Dwellings can become infested with bed bugs in a variety of ways, such as:

• Bugs and eggs inadvertently brought in from other infested dwellings by

visiting pets or a visiting person’s clothing or luggage.

• Infested items (such as furniture, clothing, or backpacks) brought in

• Nearby dwellings or infested items, if easy routes are available for travel

(through duct work or false ceilings).

Cleanliness

Appliances

Bedding and Linen

Bed Bugs

 

CLEANLINESS STANDARDS

AND MAINTENANCE 

Shape Plain Capital is dedicated to providing you with a clean room, in good  

condition. When you vacate UH, we expect to receive the room back in the

same condition. You are responsible for the room and furnishings assigned to

you. Treat your room as if you own it, keeping in mind that you will be held

liable for damages and cleaning. If you share spaces, you will all be held

accountable for the cleanliness and maintenance of common areas.

These standards are established to ensure health, safety, and comfort for all

UH residents. The following standards apply:

• Rooms, lounges, blinds, and drapes will be kept free of dust, dirt, and

mildew.

• Empty trash cans as needed, with tenant command inspection

monitoring, to reduce the chance of pest and insect infestation. Plastic

trash liners will be used.

• Beds shall be made in a neat and orderly fashion.

• Linen will be clean and in good condition.

• Food items will be kept refrigerated or stored properly in sealed

containers.

• Refrigerators must be kept clean and free of mildew, spoiled food, or

grime. Freezer sections will not have excess frost accumulation.

Do not perform any type of maintenance or repairs on government provided

appliances. You will be charged for damages caused by such repairs.

Government furnishings will not be removed from the room. You are

responsible for cleaning and any damages. Routine cleaning of the

refrigerator will improve efficiency and sanitation.

If you experience an issue with the government owned appliances, submit a

Service request using the Shape Plain Capital (see the end of chapter 4, Maintenance QR  

Code Process).

You may be issued sets of bed linen upon room check-in. If your linens

become unserviceable, contact the Barracks Manager.

Bed bugs are elusive and usually nocturnal (peak activity usually occurs around

0500), which can make noticing them difficult. They often lodge in dark

crevices, and the tiny adhesive eggs can be nestled by the hundreds in fabric

seams. Aside from bite symptoms, signs include fecal spots (small dark sand-

like droppings that occur in patches around and especially beneath nests),

blood smears on sheets (fecal spots that are re-wetted will smear like fresh

blood), and the presence of their empty molted exoskeletons.

Dwellings can become infested with bed bugs in a variety of ways, such as:

• Bugs and eggs inadvertently brought in from other infested dwellings by

visiting pets or a visiting person’s clothing or luggage.

• Infested items (such as furniture, clothing, or backpacks) brought in

• Nearby dwellings or infested items, if easy routes are available for travel

(through duct work or false ceilings).

Cleanliness

Appliances

Bedding and Linen

Bed Bugs

 

 

CLEANLINESS STANDARDS

AND MAINTENANCE

Flooring

Furnishings

Household

Maintenance

• Wild animals (such as bats or birds) that may also harbor bed bugs or related

species.

• People or pets visiting an infested area (apartment, train, movie theatre, or hotel)

and carrying the bugs to another area on their clothing, luggage, or bodies.

If you suspect your room may have an infestation, contact the Barracks Manager

immediately.

For tile floors, the following suggestions are offered:

• Lift heavy furniture rather than dragging across the floors to avoid marring.

• Do not let water stand on the surface of the floor. Wipe up any spills or standing

water immediately.

• Do not apply wax to no-wax floors.

To help UH management keep track of government furnishings, do not move these

items from rooms or lounges. You are responsible for room furniture and are liable for

damage or loss. Furniture must not block fire exits or doorways.

Use of personal furniture in UH facilities must be approved by the Barracks Manager

before authorized. You will be instructed on proper use in UH facilities, removal or

disposal requirements upon termination, and possible charges resulting from personal

furniture that causes facility damage, abandoned, etc.

NOTE: Photos, posters, calendars that are displayed in plain sight will be in good taste.

No profanity, pornographic, discriminatory, or derogatory material will be visible to

roommates, visitors or invited guests.

UH management shall maintain the rooms in good repair and is responsible for all

repairs or replacement of government provided furnishings due to normal wear and

tear. You are responsible for reporting needed repairs to the Barracks Manager.

Resident-caused damages, or those caused by abuse or neglect, may result in

assessment of financial liability or disciplinary action.

Generally, all necessary repairs will have been made before you move in. UH personnel

will provide timely assistance and service for all repairs and maintenance items. The

preferred method for submitting work requests for non-emergency repairs is through

use of the Shape Plain Capital process (see next section, Process). You can also submit  

maintenance requests in person. When contacting your Barracks Manager, provide

your name, building/room number, telephone number, and a brief description of the

problem. If your problem is an emergency, such as a power failure, short circuit,

broken water line, etc., call the emergency number posted on the inside of your door

and on flyers posted in common areas throughout your building. For tracking

purposes, when requesting service work, keep a written record of the work

authorization number and the date it was submitted. The UH or maintenance

representative will leave you a notice advising you of entry to your room if you are

away at the time of the repair.

 

 

CLEANLINESS STANDARDS

AND MAINTENANCE

There is a difference in response times between emergency and routine

service calls. If you feel your service call has not been completed in a timely

manner, contact your Barracks Manager.

For emergency maintenance requests, call the 24-hour emergency response

center. Emergency requests are handled via phone submission. Duty

standers, unit S-4s, and barracks management personnel have installation-

specific contact information. The Camp Pendleton Emergency Maintenance

Desk can assist you in getting in touch with your installation’s emergency

maintenance representatives.  

Service Desk: @ShapePlainCapital.com or call (214)598-6147

To better assist you in submitting non-emergency service orders for your

room or its assigned furnishings, a QR code process was established through

Shape Plain Capital. 

Note: Use the emergency phone numbers located under the QR codes posted

on your room main door and at the bottom of flyers posted throughout the

common areas of your building to submit emergency service work orders. Use

of the QR code for emergency issues will cause delays in initiation of

corrective measures.

For non-emergency maintenance issues, locate the QR code located on the

inside of your room main entrance door or on flyers posted in common areas

throughout your building. Scanning this code will allow you to easily notify your

UH staff to communicate your maintenance concerns and requests. Use of the

QR code will also allow your UH staff to electronically update you on the status

of your request.

You can also submit your maintenance concerns and requests by contacting

your Barracks Manager.

Mildew or mold-like substances are often found in areas where water has

damaged building materials and furniture from flooding or plumbing leaks.

The substances can also be found growing along walls where warm moist air

condenses on cooler wall surfaces, such as inside cold exterior walls, behind

dressers, headboards, and in closets where articles are stored against walls.

The substances often grow in rooms with both high water usage and humidity,

such as kitchens, bathrooms, and laundry rooms. Keeping adequate

ventilation and air flow in these rooms can greatly reduce the opportunities

for mildew and mold-like substance growth. If you notice substance growth or

know of water damaged areas in your room, contact your Barracks Manager

immediately.

Maintenance QR Code

Process (Shape Plain Capital) 

Mildew and Mold-like

Substances

 

 

CLEANLINESS STANDARDS

AND MAINTENANCE

Pests

Plumbing

Utilities

Self-Help

Air Conditioners

You are expected to attempt to alleviate pest control problems by use of non-

residual insecticides labeled for safe application by the general public, such as

household spray insecticides. The Shape Plain Capital exchanges and commissaries 

stock an assortment of pest control products. If, despite your efforts, the pest

problem persists, contact your Barracks Manager.

As a general rule, poor housekeeping is the main factor in pest infestation.

Some things you can do to control roaches and other household pests are:

• Use trash can liners.

• Dispose of trash regularly.

• Wipe up spilled foods or drinks immediately.

• Properly dispose of empty cans or bottles.

• Keep dirty clothing in a hamper or other container.

• Wash clothes frequently and do not allow clothing to pile up on the floor.

• Store food in airtight containers – preferably rigid/hard-sided containers (e.g.

Tupperware)

• Clean as you go.

Occasionally, there is a problem with clogged sewer and plumbing lines. You

are asked to ensure non-flushable objects are not flushed down toilets,

including toiletries and feminine hygiene products. Properly dispose of non-

flushable items and only flush approved items, i.e. toilet paper, down toilets.

Charges may be assessed to clear plumbing clogs caused by non-flushable

items. If a toilet overflows, turn the water off at the valve below the flush

tank, then try using a plunger. If you cannot clear the line, call the Front Desk

or UH Office.

Utilities are provided by the government. It is vitally important that you do not

abuse the utilities provided. Such waste will mean a substantial loss of funds

that could be used for other purposes. Treat these resources as if you were

paying for them and conserve energy whenever possible.

Self-Help is a program which allows residents to receive basic materials to

remedy or repair issues within their rooms. Batteries for electronic door locks,

light bulbs for built-in fixtures, paint, and other material for minor repair,

replacement, or remedy are available at no cost to the resident. Engaging your

Barracks Manager or Building Manager is the best way to initiate a self-help

project. Your Barracks Manager can show you a list of materials available at Self-

Help.

Some barracks include air conditioning, and others do not. In some cases,

residents may be permitted to purchase and use their own air conditioner in

their room. Personally furnished air conditioners require formal approval.

Discuss with your Barracks Manager before buying or installing your own air

conditioner, as local requirements and limitations vary.

 

 

CLEANING INSTRUCTIONS

Everyone enjoys moving into a “clean-as-new” room. This list of guidelines has

been compiled to ensure your room is passed to the next person in that

condition. Your Barracks Manager can provide additional information if you’re

not sure whether you’ve met standards of cleanliness. In order to pass your

final inspection, your room must be completely cleaned whether or not you

have a roommate. The list below will help you prepare in advance for your final

inspection.

Clean shower and sink thoroughly to remove all dirt, soap film and hair. Clean

shower walls thoroughly to remove soap build-up and mold. Remove tub

decals, adhesives, and stick-on air fresheners. Shower doors and frames must

be completely clean. Clean toilets thoroughly. Clean all pipes behind toilet and

under sink. Clean medicine cabinets inside and out. All fixtures, including

tub/shower and sink controls and faucets, towel and shower rods, toothbrush

and soap holders must be cleaned, and water spots removed. Wash walls and

ceilings and remove any mold. Clean and vacuum all exhaust vents.

Smooth textured ceilings must be clean and free of dust, cobwebs, food and

beverage spots and grease. Do not clean “popcorn” textured ceilings except

to remove cobwebs.

Sweep and damp mop vinyl, tile, or linoleum floors. Do not apply wax.

Wipe off all parts of baseboard heaters with a damp cloth. Use a vacuum to

remove dust and debris from coils. Damp wipe radiators. Clean all heating

vents and registers.

Remove any accessible light covers and clean thoroughly with soap and water

to remove all dust and debris. Dry completely and rehang. Inset light fixtures

and exhaust fan covers must be free of dust and cobwebs. Each light socket

must have a working energy-efficient light bulb or fluorescent tube.

Refrigerator light bulbs must work and fit appropriately. Replacement bulbs

are available from your Barracks Manager.

Some rooms come equipped with microwaves and refrigerators. For those that

do, clean the microwave thoroughly inside and out, including glass tray. Clean

folds of rubber seals on the door. Clean all exterior portions, including top.

The inside of the microwave can most easily be cleaned by boiling water in the

unit for several minutes, letting it sit for a few minutes, and then wiping out the

condensate from inside the oven.

Unplug refrigerator while cleaning and defrosting. Clean thoroughly inside and

out. Defrost as required. Do not allow water to drain onto the floor. Clean

shelves and storage compartments. Remove and clean kick plate. Remove,

empty, and clean drain pan. Clean in and under rubber seals on doors. Pull

refrigerator away from wall and clean all exterior portions, including top.

While appliance is pulled out, clean walls, sides of cabinets and floor

thoroughly. Vacuum and wipe power cord and coils on back or underside of

refrigerator. After refrigerator has been thoroughly cleaned and dried,

reconnect cord to outlet and set to normal operation. For units with built-in

icemakers, refer to the owner’s manual or contact your Building Manager.

Room Cleaning

Bathroom

Ceiling and Floors

 Lighting/Light Fixtures

Microwave and

Refrigerator

 

 

CLEANING INSTRUCTIONS

Tips to Help You Pass

Your Inspection

Window screens and frames must be free of dirt, debris, cobwebs, etc. Do

not remove screens from windows. Clean all interior windows. Windows

must be free of dirt and streaks. Clean windows and frames thoroughly,

paying special attention to corners. Window channels must be free of dirt,

debris, mildew, etc. Do not wipe screens as that may damage them.

Mini-blinds must be thoroughly cleaned to remove all dust and grime.

Vacuum draperies to remove dust and cobwebs. You are not required to

have draperies dry-cleaned but may be charged for replacement of

damaged or stained window coverings and/or hardware.

Clean all doors, door frames, baseboards, windowsills, cabinets, closet

shelves, closets, poles, and brackets, etc. Remove dust, dirt, debris,

cobwebs, fingerprint and greasy or sticky substances.

These are some of the items we have found that tend to be overlooked or

forgotten in preparation for a final inspection. If you take care of these

items prior to your inspection and follow these tips, you should successfully

pass your inspection:

• Remember to have some cleaning items (spray cleaner, green scrub

pad, cleaning cloths, broom, etc.) with you at the final inspection, so

you can take care of any rework.

• Run your hand across bathtubs and shower walls. If soap film still

rubs off, it needs more work. A clean damp cloth or sponge should

do the trick. To remove built-on water spots from chrome bath

fixtures, a spray cleaner and green scrub pad will make the job easy.

• After you clean the windows, look through them in the light at

different times of the day. You’ll be able to catch streaks and

missed spots.

• Consider having a friend give you a “final inspection.” Use the

cleaning instructions list as a guideline to check your work.

We recommend taking one last walk-through of your space, 30 minutes prior

to your final inspection to take care of anything you may have missed.