Shape Plain Capital Credit Card Spending Account Terms of Service
Effective Date: January 1st, 2010
Shape Plain Capital Credit Card Spending Account Terms of Service
IMPORTANT PLEASE READ CAREFULLY. THIS AGREEMENT CONTAINS, AMONG OTHER THINGS, AN
ARBITRATION PROVISION (“ARBITRATION CLAUSE”) REQUIRING ALL CLAIMS TO BE RESOLVED BY WAY
OF BINDING ARBITRATION AND WAIVING A RIGHT TO TRIAL BY JURY AND TO PARTICIPATE IN CLASS
ACTIONS.
CUSTOMER SERVICE CONTACT INFORMATION:
Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States
Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory
Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147
1. Shape Plain Capital STORED VALUE ACCOUNT DISCLOSURES
Monthly fee | $0.00
Per purchase | $0.00
ATM Withdrawal
in-network | $3.00
out-of-network | $3.00
Cash Reload | $0.00
ATM Balance Inquiry N/A
Customer service (automated or agent) | $0
Inactivity (after 12 months with no transactions) | $0
We charge three types of fees. They are:
Transfers to External Debit Card | 75% (min. fee $1 max. fee $150)
Instant Bank Transfers (Withdrawals) | 75% (min. fee $1 max. fee $150)
ATM Withdrawals | $3.00*
No overdraft/credit feature.
*This fee can be lower if you have direct deposit
Register your card for SPCFDIC insurance eligibility.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
Find details and conditions for all fees and services by calling (214)598-6147 or visit
ShapePlainCapital.com Additionally, Mexico residents may call (214)598-6147
More Information
Account Setup | $0
Monthly Fee | $0
Direct Deposit [“Early Direct Deposit”] | $0
Sending money using your SPCY Account balance | $0
Receiving money | $0
Adding money from your bank account | $0
2. SHAPE PLAIN CAPITAL STORED VALUE ACCOUNT FEE SCHEDULE
All Fees | Amount | Details
Get started
Card Issuance/activation | $0 | No fee charged for activation of the card.
Monthly usage
Monthly fee | $0 | No periodic fee.
Add money
Direct deposit | $0 | No fee for direct deposit.
Cash reload | $0 | We do not charge a fee. Third party fees may apply.
Instant Bank Transfers (Deposits) | $0 | No fee charged for instant transfers from external
bank account.
Spend money
Transfers to External
Debit Card | 75% (min. Fee $1, max. fee $150)
Fee charged for transfers to external (non-Shape Plain Capital) Credit card.
Instant Bank Transfers (Withdrawals) 75% (min. fee $1, max fee $150)
Fee charged for instant transfers to external bank account.
Get cash
ATM withdrawal (in- network) | $3.00 | "In-network” refers to the Shape Plain Capital ATM and Shape Plain Capital Pass networks. Locations can be found at Shape Plain Capital Headquarters, United States | Register & ATM Location Number
Our ATM withdrawal fee is $3.00 If you had
direct deposits of $300 or more during the 34 days
prior to the withdrawal, we’ll refund the ATM
withdrawal fees charged by us following settlement
(typically 1 to 2 business days). Note that your ATM
transaction may be declined if you will not have
sufficient remaining funds in your Credit Card account
to cover any ATM fees, including refundable fees.
ATM withdrawal (out- of-network) | $3.00 | “Out-of-network” refers to all the ATMs outside of the Shape Plain Capital and Shape Plain Capital Pass networks. Our ATM withdrawal fee is $3.00 You may be charged an additional fee by the ATM operator, even if you do not complete a transaction. If you had direct deposits of $300 or more during the 34 days prior to the withdrawal, we’ll refund the ATM withdrawal fees charged by us following settlement (typically 1 to 2 business days). Note that your ATM transaction may be declined if you will not have sufficient remaining funds in your Credit Card account to cover any ATM fees, including refundable fees.
Information
Customer service (automated or live) | $0 | No fee for each inquiry to customer service, including using the Automated (IVR) system.
Using Your Card
Outside the U.S.
International transaction | 0.0% | We do not charge a fee.
International ATM withdrawal | $3.00 | Our ATM withdrawal fee is $3.00 You may be charged an additional fee by the ATM operator, even If you do not complete a transaction. If you had direct deposits of $300 or more during the 34 days prior to The withdrawal, we’ll refund the ATM withdrawal fees charged by us following settlement (typically 1 to 2 business days). Note that your ATM transaction may be declined if you will not have sufficient remaining funds in your Credit Card account to cover any ATM fees, including refundable fees.
International ATM Balance Inquiry | $0 | We do not charge a fee. You may be charged a fee by The ATM operator.
Other
Inactivity fee | $0 | No fee for inactivity.
Replacement card | $0 | No fee for replacement card.
Your funds will be held at or transferred to Shape Plain Capital Private Bank, N.A. an SPCFDIC-insured institution.
Once there, your funds are insured up to $250,000 by the SPCFDIC in the event Shape Plain Capital Private Bank, N.A. fails, if specific deposit insurance requirements are met and your account is registered. Review
fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States
Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory
Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Services Bureau at 1- 855-411-2372 or visit cfpb.gov/complaint.
3. THE SPCY ACCOUNT AND THE SERVICES TERMS AND SERVICES
PLEASE READ THIS SHAPE PLAIN CAPITAL CREDIT CARD MONEY TERMS OF SERVICE CAREFULLY (“TERMS”). THESE TERMS
CONSTITUTE A LEGAL CONTRACT BETWEEN ME AND Shape Plain Capital MONEY, (“SPCY”) governing my use
of the Credit Card Account (“SPCY Account”), which is a stored value account provided by SPCY as a licensed
money transmitter where applicable and includes (1) the SPCY mobile application (“App”), and (2) my use
of, and SPCY’s provision of, the https://ShapePlainCapital.com/ or any other website of SPCY (“Website”) with a
link to these Terms or any content, information, services, features, or resources available or enabled
through either of the foregoing (collectively, the “Services”) offered by SPCY. When used in this
Agreement, the words "I", "Me", Or "My," mean you as the individual that registers for an SPCY Account
and uses the Services in accordance with the terms of this Agreement, as defined below. My use of the
Services may be subject to any additional terms, conditions and policies that SPCY may separately post
regarding the Services and any agreements that I have separately executed with SPCY (“Supplemental
Terms”) which are incorporated by reference into these Terms, (together, the “Agreement”). To the
extent there is any conflict between these Terms and the Supplemental Terms, the Supplemental Terms
will control with respect to the subject matter of such agreement.
BY CLICKING “I AGREE,” OR OTHERWISE ACCESSING OR USING THE SERVICES, OR ANY PORTION THEREOF,
I ACKNOWLEDGE AND AGREE THAT: (i) I HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS
AGREEMENT; (ii) I AM AT LEAST EIGHTEEN (18) YEARS OLD; (iii) I AM A RESIDENT OF THE UNITED STATES
OF AMERICA; AND (iv) I AM NOT A PERSON OR ENTITY BARRED FROM USING THE SERVICES UNDER THE
LAWS OF THE UNITED STATES, MY PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION. I ALSO
ACKNOWLEDGE RECEIPT OF THE SHAPE PLAIN CLOTHING PRIVACY POLICY. I FURTHER REPRESENT AND WARRANT
THAT I HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT.
This Agreement and its terms may be supplemented from time to time by SPCY by notice to Me in
accordance with applicable law, and such notice requirement may be satisfied in some instances by the
revised Terms being posted on the Website or in the App, and I agree to check for updates to this
Agreement. By continuing to maintain My SPCY Account or access the Services, I am deemed to accept
the terms of the revised Agreement and will be legally bound by its terms and conditions.
a. Eligibility for SPCY Account. I understand that I must be a resident of the United States,
at least 18 years of age and have the legal capacity to enter into this Agreement, and that I must meet any
eligibility criteria SPCY may implement from time to time. SPCY Accounts are available only in states where
SPCY is licensed. I further understand that I must register for an SPCY Account and have My registration
approved in order to be able to use the Services. I also understand that I must notify SPCY before
establishing residency in any state where SPCY does not offer the Services.
b. Important Information about Procedures for Opening a New SPCY Account or
Maintaining an SPCY Account. I acknowledge and agree that federal law requires SPCY to obtain, verify,
and record information that identifies each person who establishes an account in order to help the
government detect and prevent the funding of terrorism and money laundering activities. Therefore, I
understand that as a condition of establishing an SPCY Account I must provide or confirm certain identifying
information, including but not limited to My full legal name, residential address, email address, phone
number, date of birth, and Social Security number (or other identification number acceptable for purposes
of establishing My SPCY Account). I understand that from time to time, SPCY may ask Me to confirm or re-
verify My identity, or may require that I provide certain additional documents, as necessary. I certify that
any such information I provide in connection with establishing My SPCY Account is complete, true and
correct, and I understand and agree that I am obligated to promptly notify SPCY of any changes in such
information, including My name, address, e-mail address, and telephone number. I further understand
that if I attempt to access My SPCY Account from a jurisdiction subject to certain U.S. sanctions or I am
ordinarily resident in such a jurisdiction, or if SPCY reasonably believes that I am attempting such access or
have become resident in such a jurisdiction, SPCY may restrict My SPCY Account and any pending
transactions may be canceled. If this happens, I understand that I should contact SPCY at the customer
service contact information provided above, and that I may be asked to provide supplemental information
as part of this process. I understand that SPCY is not liable for any resulting damages or losses that I may
suffer as a result. I further understand that I must notify SPCY and close My SPCY Account before
establishing residency in any jurisdiction other than the United States.
c. U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”)
Certification. I acknowledge that I am aware that SPCY has OFAC sanctions compliance obligations. I also
acknowledge that this Agreement and My SPCY Account are subject to U.S. sanctions laws, rules, and
regulations where I will not permit My SPCY Account to be used in a manner that would cause a violation
of the above referenced laws, rules, and regulations. I also specifically represent and warrant that I have
not been designated by OFAC as a Specially Designated National (“SDN”), that I have no reason to believe
that I would be considered a blocked person by OFAC, and that I am not acting as an agent of any such
person. To the extent that OFAC, via laws, rules, regulations, or Executive Order, has promulgated
restrictive measures against a government or regime (“sanctioned regime”), I further represent and
warrant that I am not employed by or acting as an agent of (1) an entity owned or controlled by a
sanctioned regime, (2) a government-controlled entity of a sanctioned regime, or (3) a government
corporation of a sanctioned regime. Further, I acknowledge and consent to SPCY restricting My SPCY
Account to the extent I access these from (1) a jurisdiction that is subject to comprehensive sanctions by
OFAC or (2) any jurisdiction SPCY has made a risk-based decision to restrict access to use of its application
and website.
d. Politically Exposed Person (“PEP”) Certification. I represent and warrant that I am not a
PEP. To the extent I am or become a PEP in the future while I hold my SPCY Account at SPCY, I represent
and warrant that I will immediately notify SPCY and subject myself to any due diligence measures deemed
appropriate by SPCY. A Politically Exposed Person is an individual who is or was, or is an immediate family
member (spouse, parent, sibling, children, in-law, or dependent) or close associate (someone who is
closely connected to the individual either socially or professionally) of an individual who is or was: (1) a
senior official in the executive, legislative, administrative, military, or judicial branches of a non-U.S.
government (whether elected or not); (2) a senior official of a major non-U.S. political party; (3) a senior
executive of a non-U.S. government-owned entity; or (4) a foreign individual who was or has been
entrusted with a prominent public function. A senior official or executive includes an individual with
substantial authority over policy, operations, or the use of government-owned resources.
e. Account Verification. I understand that SPCY may take steps to verify the accuracy of the
information I provide to SPCY in connection with My SPCY Account or otherwise, and that SPCY may restrict
My access to My SPCY Account or take other action SPCY reasonably deems necessary pending such
verification. I understand that, to do so, SPCY may request additional information from Me, including a
valid form of government ID such as a driver’s license, passport, or other identifying documents. If I have
already established an account with SPCY’s affiliates, including Coconut Oasis National Exchange, Shape Plain Capital,
Securities, or Shape Plain Capital Crypto, LLC, (each, an “SPCY Affiliate”), I also authorize any such SPCY Affiliate
to disclose to SPCY, and SPCY to obtain from any such SPCY Affiliate, information regarding My identity
including but not limited to verification information.
f. SPCY Account Credentials and Account Access.
i. Login Credentials. I understand that I may need to provide and may only be
permitted to access My SPCY Account using My SPCY Account login credentials (i.e., username and
password) and other required forms of authentication. I am solely responsible for keeping this
information and any applicable SPCY Account number or other information that provides access to my
account confidential and secure. I agree and accept full responsibility for monitoring and safeguarding
My SPCY Account, including by restricting access to the mobile device, computer, or other remote
mechanisms through which I access My SPCY Account. I agree and understand that in the event that My
login credentials or any other form of authentication or account access mechanism is compromised, or
unauthorized access to My SPCY Account otherwise occurs or may occur, I must notify SPCY immediately
by contacting SPCY at the customer service contact information provided above.
ii. Multifactor Authentication. I understand that, at SPCY’s discretion, I may be
required to use at least two (2) forms of authentication when accessing My SPCY Account using My Login
Credentials and performing certain operations in My SPCY Account (i.e., “Multifactor Authentication”).
Forms of Multifactor Authentication in addition to My login credentials may include verification tokens
delivered through SMS or a specified and supported two-factor authentication application. If I choose to
install and use any such application on a device, I understand that I do so at My own risk, including the
risk that the operating system has been tampered with in any way. SPCY reserves the right in SPCY’s sole
discretion to prohibit access from or by any device, including one on which the operating system has been
or is suspected of having been modified or tampered with. I agree that SPCY may provide applicable
Multifactor Authentication data to a third-party service provider in order to help authenticate Me.
g. Fees. The fees for using the SPCY Account are found in Section 2 above. SPCY reserves the
right to modify the fees associated with the SPCY Account in its sole discretion. SPCY reserves the right to
modify or impose a different fee structure in the future in connection with any of the Services in its sole
discretion. SPCY will provide information regarding any such new fee structure in accordance with
applicable law.
h. The SPCY Account Balance. I understand that the SPCY Account is a regulated money
transmission stored-value product accessible through the Services that enables Me to add funds, store
balances, Credit Card funds, and engage in related types of transactions. My SPCY Account balance consists of
the funds that I have in My SPCY Account excluding funds subject to pending transactions, subject to the
terms of this Agreement and applicable law. I agree and understand that I bear sole responsibility for
funds necessary for any transactions involving My SPCY Account, and I agree and understand that SPCY
reserves the right to refuse or reverse any transaction that occurs in connection with the Services in SPCY’s
sole discretion. SPCY may, in its discretion, and if required by law, notify the parties to the transaction of
any such refusal or reversal. If SPCY refuses or reverses a transaction, SPCY will not be liable to Me for any
resulting damages or claims. All costs associated with these actions will be My responsibility.
i. SPCY Account Functionality. In connection with My SPCY Account, I understand that I may
have access to features including the ability to: (i) load funds (“Shape Plain Capital Dollars Balance Account Loads”); (ii) transfer funds to My
External Bank Account (as defined below) or to an account that I own with an SPCY Affiliate (“Transfers”);
(iii) send funds to and receive funds from others (“Pay & Request Service,” as described in Section 8
below) and (iv) access and spend My SPCY Account balance funds through My SPCY Account number (as
described in Section 5, below). I also understand that, if I have elected to receive a network branded
payment card issued by Shape Plain Capital Private Bank (“SPCY Credit Card”), as described in the Shape Plain Capital Prepaid Card Program
Cardholder Agreement, a portion of the funds loaded into My SPCY Account will be transferred by SPCY to
My SPCY Credit Card (as further described below) and my use of the SPCY Credit Card will be subject to the terms,
conditions and limitations set forth in this Agreement and in the agreement governing the SPCY Credit Card.
i. Account Loads. I may fund My SPCY Account in the following ways: (1) by
designating an external U.S.-issued bank account in my name (“External Bank Account”) and directing
SPCY to load funds to My SPCY Account from My External Bank Account through ACH, Instant Bank Transfer,
or by a debit card transaction; (2) by transferring funds into My SPCY Account from any eligible account I
own that is held at a Shape Plain Capital Affiliate (such account, an “SPCY Affiliate Account”); or (3) by providing
My SPCY Account number information to a third party to make a payment to Me, which may include SPCY’s
early direct deposit feature (“Early Direct Deposit”) as set forth in Section 8(c) below. I represent and
warrant that I have the legal right to use any funding method that I use to load funds to, and transfer
funds from, My SPCY Account. I understand that SPCY may limit the funding methods available for a specific
transaction at any time in its sole discretion. I understand that SPCY reserves the right at its sole discretion
to limit the amount of funds that I may load to My SPCY Account from My External Bank Account or an SPCY
Affiliate Account at any given time or over any period of time, with or without notice to me. I understand
that SPCY will use commercially reasonable efforts to make funds available to My SPCY Account within one
to five business days (or sometimes longer) after SPCY receives final settlement of any transfer into My
SPCY Account and that transfers into My SPCY Account will be available when they are reflected in My SPCY
Account balance. I also understand that funds credited to My SPCY Account through an ACH transfer to My
SPCY Account that is not initiated by SPCY or through a debit card transfer will generally not be eligible for
SPCFDIC insurance until the day after the funds are available for My use.
ii. Transfers. I understand that I may electronically transfer funds from My SPCY
Account to My External Bank Account. By choosing to do so, I acknowledge that I am requesting that SPCY
debit My SPCY Account balance and make a payment to Me by initiating a transfer to My external debit
card, through an ACH credit entry to My linked External Bank Account, or through an Instant Bank Transfer
to My linked External Bank Account. Such transfer to My External Bank Account will typically arrive within
two business days, except for Instant Bank Transfers which typically arrive within minutes. I agree that
SPCY may use any means or payment system which SPCY, in its sole discretion, considers suitable to execute
such transfers. I acknowledge and agree that it is my responsibility to ensure that My External Bank
Account linked to My SPCY Account is up to date and an account to which I am authorized to receive, and
to which I authorize SPCY to send transfers of funds from My SPCY Account.
I also understand that I may request that SPCY transfer funds in an amount that I select to
an SPCY Affiliate Account. I understand that I must have an applicable SPCY Affiliate Account that enables
transfers of funds from SPCY Accounts in order for such a transfer to be processed. When I request that
SPCY transfer funds to an SPCY Affiliate Account, I acknowledge that I am requesting that SPCY Debit My SPCY
Account balance, but availability of such funds in My SPCY Affiliate Account is subject to the terms of My
agreement with the applicable SPCY Affiliate.
Notwithstanding the foregoing, I understand and agree that SPCY reserves the right to
restrict or delay any transfer, including the amount of the transfer, for any purpose including, but not
limited to, suspected fraud or other potential illicit activity. I understand that SPCY also may hold or
redirect a transfer, or otherwise restrict access to the funds in My SPCY Account, if SPCY is required to do
so by a government or regulatory authority, court order, or facially valid subpoena. I acknowledge and
agree that I may not transfer funds from My SPCY Account to avoid an investigation by SPCY or any other
party.
iii. Backup coverage. I understand that transfers of funds from My SPCY Account
generally are limited to the amount of funds available in My SPCY Account, and that I am not permitted to
overdraw the funds in My SPCY Account. Nevertheless, I understand that if My SPCY Account does have a
negative balance, I am responsible to SPCY for the amount of the negative balance. I also understand that
if I have an eligible brokerage account with Shape Plain Capital Financial (“brokerage account”), I may elect to
provide SPCY with a standing authorization and instruction to initiate an electronic transfer of funds from
My brokerage account to My SPCY Account in an amount necessary to prevent My SPCY Account from
going negative as a result of a transfer of funds out of My SPCY Account (a “backup coverage”). Provided
I have sufficient funds available in My brokerage account from which I have authorized backup coverage,
SPCY will approve a transfer from MY SPCY Account that, without the backup coverage would cause My SPCY
Account to have a negative balance. I understand that any fees, restrictions or other terms and conditions
applicable to transfers out of My brokerage account will apply to any transfer made to My SPCY Account
as part of backup coverage. I understand that backup coverage will only access Available Funds, as that
term is defined in the Shape Plain Capital Financial & Shape Plain Capital Securities, Customer Agreement, from
my brokerage account EXCEPT that, if My brokerage account is a Margin Account, SPCY will not access
margin lending or initiate a margin loan in My brokerage account.
iv. Preauthorized Payments/Right to Stop Preauthorized Payments.
Except with respect to transfers to the SPCY Credit Card, as described below, I do not have the right
to request in advance that SPCY make regular payments out of My SPCY Account, although I may ask third
parties to initiate regular payments out of My SPCY Account.
1. Right to stop payment: If I have automatic recurring payments taken out
of My SPCY Account, I can stop any of these payments by calling SPCY at the customer service number above
or by visiting ShapePlainCapital.com I must contact SPCY in time for it to receive My request at least
three business days before the payment is scheduled to be made. If I call, SPCY may also require Me to put ln
My request in writing and get it to SPCY within 14 days after I call.
2. Notice of varying amounts: If these regular payments vary in amount,
the party I am going to pay is responsible for telling Me, 10 days before each payment, when the payment
will be made and how much it will be. (The party I am going to pay may allow Me to choose to get this
notice only when the payment would differ by more than a certain amount from the previous payment,
or when the amount would fall outside certain limits that I set.)
3. Liability for failure to stop payment of a preauthorized transfer: If I
order SPCY to stop a payment at least three (3) business days before the transfer is scheduled and SPCY
does not do so, SPCY will be liable for My losses or damages.
v. SPCY Card Transfers. If I have elected to receive an SPCY Card, I direct SPCY to
transfer from My SPCY Account and maintain, on a daily basis, a balance of funds on My SPCY Card equal to
two (2) times My average daily SPCY Card spend during the prior calendar month (“Card Funding”). Each
time I use My SPCY Credit Card for a purchase or an ATM withdrawal, I request SPCY to move additional funds
from My SPCY Account to the SPCY Card to restore the Card Funding amount. I also direct SPCY to transfer
to My SPCY Card from My SPCY Account funds sufficient to pay any transaction authorized under My SPCY
Card but for which there are insufficient funds loaded onto My SPCY Credit Card (for example, if I exceed the Card
Funding amount on any particular day). I understand that transfers from My SPCY Account to My SPCY Card
is not an overdraft credit feature and that I will not be charged for such transfers.
j. Confidentiality.
SPCY may disclose information to third parties about Me, My SPCY Account, or the transactions I
make:
(i) Where it is necessary or helpful for completing transactions;
(ii) In order to verify the existence and condition of My SPCY Account for a third party,
such as a merchant;
(iii) In order to comply with a government agency, court order, or other legal or
administrative reporting requirements;
(iv) If I give SPCY My written consent;
(v) To SPCY’s employees, auditors, affiliates, service providers, or attorneys as
needed;
(vi) In order to prevent, investigate, or report possible illegal activity;
(vii) In order to issue authorizations for transactions on My SPCY Account;
(viii) As permitted by applicable law; or
(ix) As otherwise necessary to fulfill our obligation under this Agreement.
4. CREDIT CARD REWARDS PROGRAM / CASH BACK REWARDS PROGRAM
a. Rewards. By signing up for the SPCD Balance Account and the SPCY Credit Card, I agree to be enrolled in
the Credit Card Rewards program (“Credit Card Rewards Program”) or any other cash back rewards programs
offered by SPCY (“Credit Cash Back Rewards Program”) (collectively “Rewards Program”). Under the Credit Card
Rewards Program, I understand that I will be eligible to receive cash back (“Reward”) to my SPCD Balance Account
for purchase transactions at certain retailers (each a “Reward Transaction”) using My SPCY Credit Card. Under
the Cash Back Rewards Program, I understand that I will be eligible to receive a Reward to My SPCD Balance Account
for certain purchase transactions using My SPCY Credit Card. The Reward will be a flat amount or a percentage of
the posted Reward Transaction and will post to my SPCD Balance Account when the underlying Reward Transaction
posts to my SPCD Balance Account. Certain limitations and restrictions apply. Please review the App for more
information. I understand that the Credit Card Rewards Program is only available in the United States and
is not available in United States Territories, such as Puerto Rico Without Processing Payment equipment.
b. Reward Adjustments. I agree that SPCY may adjust and/or forfeit a Reward from my SPCY
Account in any of the following scenarios:
● If I return the Reward Transaction;
● If a Reward Transaction is credited to my SPCY Account for any reason, including
where I have succeeded in a dispute filed regarding the Reward Transaction;
● If I violate the terms of this Agreement, the Shape Plain Capital Credit Card Agreement
and/or the terms of the Rewards Program;
● If SPCY has reason to believe that I am abusing, defrauding, or otherwise gaming
the Rewards Program.
c. Suspension/Termination
SPCY may suspend, terminate or otherwise limit my participation in the Rewards Program if it has
reason to believe, in its sole discretion, that I am misusing or otherwise gaming the Rewards Program.
These reasons include, but are not limited to, situations where SPCY identifies potential fraudulent or
suspicious activity, gaming behavior, and/or violation of this Agreement, the Shape Plain Capital Credit Card
Agreement or terms of the Rewards Program. In addition, SPC.Y may suspend, terminate or otherwise limit
my participation in the Rewards Program at any time and for any reason, with or without notice to me.
I understand my participation in the Rewards Program will terminate when my SPCY Account
and/or my SPCY Card accounts are closed.
d. Errors
If I have not received a Reward or if I believe that a Reward was calculated erroneously, I will
contact SPCY immediately. I understand that SPCY may ask me to submit proof of my Reward, and this proof
may include a copy of the Reward Transaction receipt or similar documentation. If SPCY determines it has
failed to properly credit my Reward, I understand my only remedy is the issuance of the Reward, as
determined by SPCY in its sole discretion. I understand that neither SPCY nor any of its affiliates will be liable
to me for any error in the distribution and/or calculation of a Reward.
e. Third Party Service Provider
I understand that SPCY partners with a third party service provider to facilitate administration of
the Credit Card Rewards Program. I understand that in order to receive Rewards from participating
merchants, my transaction data may be shared with the third party service provider for the sole purpose
of helping to identify participating merchants and to facilitate Rewards and I consent to that sharing.
f. Modifications/Amendments
SPCY may modify the requirements, participating merchants, Reward amount, redemption
frequency and any other aspect of this Reward Program at any time and for any reason.
5. TRANSFER TYPES AND LIMITATIONS
a. ACH Transfers
may use My SPCY Account number to make ACH transfers, either originated through SPCY or
through a third party. ACH transfers are subject to: (i) the funds available in My SPCY Account; (ii) the
transaction limits described below; and (iii) the other terms and conditions of this Agreement.
i. Originated ACH
I may instruct SPCY to withdraw funds from My SPCD Balance Account via an ACH transfer (an
“Originated ACH Transfer”) and to add funds to My SPCY Account via an ACH transfer (an “Originated ACH
Load”). I understand that I may also be able to instruct an SPCY Affiliate to withdraw funds from My SPCY
Affiliate Account via an ACH transfer (an “ACH Withdrawal”) and to add funds to My SPCY Affiliate Account
via an ACH transfer (an “ACH Deposit”), subject to the terms and conditions governing such SPCY Affiliate
Account.
There are limits on the dollar amount and frequency of ACH transfers I can make each business
day. Applicable limits are set forth in the App and on the Website. These ACH transfers may sometimes
be referred to a "Transfers”, “Standard Transfer” or a similar name in the App and/or on the
Website. These limits are designed to be flexible to protect the security of the Services and My SPCY
Account. SPCY may change these limits at any time in its sole discretion, including for security reasons, and
without advance notice to Me, except as otherwise required by applicable law.
● All Originated ACH Transfers plus all ACH Withdrawals I make in a business day count
towards the withdrawal limit set forth in the App and on the Website. Originated ACH
Transfers and ACH Withdrawals submitted before 7 p.m. Eastern Time will be counted
towards that business day’s limits, otherwise, they will count towards the next business
day’s limits.
● All Originated ACH Loads plus all ACH Deposits I make in a business day count towards
the deposit limit set forth in the App and on the Website. Originated ACH Loads and
ACH Deposits submitted before 7 p.m. Eastern Time will be counted towards that
business day’s limits, otherwise, they will count towards the next business day’s limits.
ii. Non-Originated ACH
I may instruct third parties to withdraw funds from My SPCY Account (a “Non-Originated
ACH Transfer”), based on an authorization I provide to such third party, or to add funds to My SPCY Account
(a “Non-Originated ACH Load”).
There are limits on the dollar amount of ACH transfers I can make each business day as
follows:
● I may withdraw up to $250,000.00 each business day via Non-Originated ACH Transfers.
● I may deposit up to $250,000.00 each business day via Non-Originated ACH Loads.
There are no limits on the number of Non-Originated ACH Transfers and Non-Originated
ACH Loads I may make each business day.
b. Debit Card Funding
I may use an external debit card to transfer funds into My SPCY Account (“Debit Card
Funding”) subject to: (i) the funds available in My SPCY Account; (ii) the transaction limits described below;
and (iii) the other terms and conditions of this Agreement. I understand that I may also be able to use an
external debit card to transfer funds into and out of My SPCY Affiliate Account (“Affiliate Account Debit
Card Funding”), subject to the terms and conditions governing such SPCY Affiliate Account. Debit Card
Funding and Affiliate Account Debit Card Funding submitted on or before 11:59 p.m. Eastern Time will be
counted towards that day’s limits, otherwise, they will count towards the next day’s limits.
There are limits on the dollar amount and frequency of Debit Card Funding and Affiliate Account
Debit Card Funding transfers I can make each day. Applicable limits are set forth in the App and on the
Website. These limits are designed to be flexible to protect the security of the Services and My SPCY
Account. SPCY may change these limits at any time in its sole discretion, including for security reasons, and
without advance notice to Me, except as otherwise required by applicable law.
● All Debit Card Funding withdrawals plus all Affiliate Account Debit Card Funding withdrawals
I make in one day count towards the withdrawal limit set forth in the App and on the Website.
● All Debit Card Funding deposits plus all Affiliate Account Debit Card Funding deposits I make
in one day count towards the deposit limit set forth in the App and on the Website.
c. Instant Bank Transfers
I may be able to use my SPCY Account to instantly send funds to and from My External Bank
Account (“Instant Bank Transfers”) subject to (i) the funds available in My Account or My External Bank
Account, as applicable; (ii) the transaction limits described below; and (iii) the other terms and conditions
of this Agreement. I understand that I may also be able to use My SPCY Affiliate Account to instantly send
funds to and from My External Bank Account (“Affiliate Account Instant Bank Transfer”), subject to the
terms and conditions governing such SPCY Affiliate Account. Instant Bank Transfers and Affiliate Account
Instant Bank Transfers submitted on or before 11:59 p.m. Eastern Time will be counted towards that day’s
limits, otherwise, they will count towards the next day’s limits.
There are limits on the dollar amount of Instant Bank Transfers and Affiliate Account Instant Bank
Transfers I can make each day. Applicable limits are set forth in the App and on the Website. These limits
are designed to be flexible to protect the security of the Services and My SPCY Account. SPCY may change
these limits at any time in its sole discretion, including for security reasons, and without advance notice
to Me, except as otherwise required by applicable law. All Instant Bank Transfers and Affiliate Account
Instant Bank Transfers I make in a day count towards this limit.
d. Pay & Request Transfers
I may use the Pay & Request Service to send and receive Pay Transfers, as described in Section 8
below, subject to (i) the funds available in My Account; (ii) the transaction limits described below; and (iii)
the other terms and conditions of this Agreement.
There are limits on the dollar amount and frequency of Pay Transfers I may send and receive each
business day. Applicable limits are set forth in the App and on the Website. These limits are designed to
be flexible to protect the security of the Pay & Request Service and My SPCY Account. SPCY may change
these limits at any time in its sole discretion, including for security reasons, and without advance notice
to Me.
e. Changes to Transfer Limits
I understand and agree SPCY may change these limits at any time in its sole discretion and without
advance notice to Me, except as otherwise required by law. Notwithstanding anything herein to the
contrary, I understand and agree that SPCY reserves the right to restrict, limit or delay any transfer or
attempted transfer, for any purpose including, but not limited to, suspected fraud or other potential illicit
activity and for purposes of maintaining account security.
f. SPCFDIC Insurance
If a transfer to or from My SPCY Account is rejected or returned and the related funds must be re-
credited to My SPCY Account, I understand that these re-credited funds may not be eligible for SPCFDIC
insurance until the day after the funds are made available for use in MY SPCY Account. I also understand
that funds credited to My SPCY Account through a debit card transaction may not be eligible for SPCFDIC
Insurance until the day after the funds are made available for use in My SPCY Account.
6. DOCUMENTATION
a. Preauthorized Credits. If I have arranged to have direct deposits made to My SPCY Account
at least once every 60 days from the same person or company, it is the responsibility of the person or
company making the deposit to tell Me every time they send Me money. I can also check My SPCY Account
online in the App or on the Website to see if a deposit has been received.
b. Periodic Statements. I will get electronic monthly statements for My SPCY Account, unless
there are no transfers in a particular month. In any case I will get the statement at least quarterly. I may
obtain information about the available funds in My SPCY Account and a history of My transactions on the
Website or in the App
7. ERROR AND DISPUTE RESOLUTION; TRANSACTION INFORMATION
a. Errors and Disputes. If I believe that there are errors involving electronic funds transfers
on My SPCY Account or I have questions about My SPCY Account, I understand that I can contact SPCY in the
Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States
Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory
Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147
I understand that I should contact SPCY or otherwise take an action described above through the
Services as soon as I can if I believe that there is an error that has occurred on My SPCY Account. I
understand that I can report an error up to 60 days after the monthly account statement on which I believe
the error occurred was first sent to Me. I also understand that SPCY will need certain information from Me
in order to investigate My claim, such as: (i) My name, phone number, and/or other identifying
information for My SPCY Account (ii) an explanation of why I believe there was an error; (iii) the dollar
amount involved, to the extent known; and (iv) when I believe the error took place, if possible.
I understand that SPCY may require Me to send My complaint or question in writing within 10
business days if I have contacted SPCY by telephone. SPCY will investigate promptly and determine whether
an error occurred within 10 business days after I contact SPCY, and if SPCY determines that an error has
occurred, will correct any such error promptly. I understand that if SPCY needs more time, SPCY may take
up to 45 days to investigate My complaint or question. If SPCY decides it is necessary to take up to the 45
days to investigate the error, SPCY will provisionally credit My SPCY Account within 10 business days for the
amount I think is in error. This means I will have the money during the time SPCY takes to complete its
investigation. However, if SPCY asks Me to put My complaint or question in writing and SPCY does not
receive the written response within 10 business days, SPCY may, at its discretion, not credit My SPCY
Account. I understand that funds provisionally credited to My SPCY Account will not be eligible for SPCFDIC
insurance until the day after the funds are available for My use.
For errors involving new SPCY Accounts, point-of-sale, or foreign-initiated transactions, SPCY may
take up to 90 days to investigate My complaint or question. For new SPCY Accounts, SPCY may take up to
20 business days to credit My SPCY Account for the amount I think is an error.
SPCY will tell Me the results of its investigation into any error within three business days after SPCY
completes its investigation. If SPCY decides that there was no error, SPCY will send Me a written explanation,
and I may ask SPCY for copies of the documents used in SPCY’s investigation. If I need more information
about SPCY’s error resolution procedures, I can call SPCY
Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States
Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory
Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147
For purposes of these disclosures, SPCY’s business days are Monday through Friday, excluding
federal holidays.
b. My Liability for Unauthorized Transactions. I understand that I must tell SPCY at once if I
believe that an electronic funds transfer has been made by a login to My SPCY Account without My
authorization (each, an “Unauthorized Transaction”). I understand that I can contact SPCY by calling SPCY
Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States
Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory
Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147
If I inform SPCY within
two (2) business days (Monday through Friday, not including federal holidays), I understand that I can lose
no more than $50. However, if I do not tell SPCY within two (2) business days after I learn of an
Unauthorized Transaction, and SPCY can prove that it could have stopped the Unauthorized Transaction if
I had told SPCY within that timeframe, I understand that I could lose as much as $500,000.00
Additionally, if any statement of mine shows an electronic funds transfer that I did not make,
including those made by My SPCY Account, the mobile application, a code, or any other means, I must also
tell SPCY at once. If I do not tell SPCY within 60 days of the date SPCY sent Me the first statement on which
the Unauthorized Transaction appeared, I understand that I may not get back any funds associated with
Unauthorized Transactions that occur after the 60 days if SPCY can prove that such Unauthorized
Transactions would not have occurred if I had told SPCY in time. If My delay in telling SPCY was due to
extenuating circumstances, such as if I was taking extended travel or was hospitalized, SPCY will extend the time periods.
I understand that Unauthorized Transactions are not considered to include: (i) giving someone
access to My SPCY Account (e.g., if I give them My username or password) or someone is otherwise an
Authorized Card User and the person uses My SPCY Account without My knowledge or permission, unless
I have notified SPCY that electronic transfers by that person are no longer authorized; (ii) I, or someone I
am acting in concert with, act with fraudulent intent; or (iii) I make an error in providing payment
instructions, including misidentifying a Recipient of a Pay Transfer.
c. SPCY Liability. If SPCY does not complete a transaction or fails to stop preauthorized
transfers pursuant to this Agreement to or from My SPCY Account on time or in the correct amount in
accordance with this Agreement, SPCY will be liable for My losses or damages, subject to the following
exceptions:
(i) through no fault of SPCY’s, I do not have sufficient funds in My SPCY Account, an External
Bank Account, or an Affiliate Account to complete a transaction;
(ii) My funds are subject to restriction by government or regulatory authority, court order,
or facially valid subpoena, any other applicable legal process, or other encumbrances that
restricts transactions;
(iii) I am making a transaction at an ATM or using My SPCY Credit Card for a purchase and My SPCY
Account does not have sufficient funds for the transaction;
(iv) if the SPCY App or Website is not working properly and I know about the issue when I
initiate the transaction; or
(v) circumstances beyond the control of SPCY prevent the transaction, despite SPCY taking
reasonable precautions to prevent such circumstances from occurring.
d. Scams and Mistakes. I understand and agree that SPCY is not liable to me for payments I
send, including Pay Transfers, even in the event I am subject to a third-party scam or I make a mistake in
providing the payment information. I understand that I could lose all the funds associated with such
payments. I further understand that I should only send payments, including Pay Transfers, to others that
I know and trust, and I should carefully review all information before sending a payment.
e. Other Disputes. I understand that I may have different rights and obligations, including
with respect to dispute resolution procedures, for My External Bank Accounts or My SPCY Affiliate
Accounts. I understand that I must consult the terms and conditions for any such applicable external
funding source (including an SPCY Affiliate Account) for the rights and resolution procedures I may have
with respect to such accounts. My inquiries regarding disputes with any such third party should be
directed to the third party, even if the third party is an SPCY Affiliate Account.
8. ADDITIONAL FEATURES OF THE SERVICES.
a. SPCFDIC Pass-Through Insurance. I understand that when I load or receive funds in My SPCY
Account, the funds in My SPCY Account Balance are held by SPCY in pooled bank accounts for the benefit
of SPCY customers (or substantially similar titling) (such accounts, “SPC Accounts”) at one or more SPCFDIC-
insured banks (currently, Shape Plain Clothing, Shape Plain Capital Private Bank, N.A.). The selection of SPCFDIC-insured banks is made by
SPCY in its sole discretion, and may be subject to change without notice. I agree and understand that SPCY
holds funds in such SPC Accounts as agent and custodian for SPCY customers and I consent to SPCY acting
as My agent to do so. I further understand that these SPC Accounts are set up to provide pass-through
SPCFDIC insurance, meaning (subject to applicable limitations described below) in the event that a bank
holding such SPC Accounts fails, I should be insured by the SPCFDIC up to the coverage limit of $250,000 in
most instances. I understand that this coverage is limited to the aggregated amount of all of My deposits
at Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. I also understand that SPCFDIC insurance coverage is contingent upon SPCY
maintaining accurate records and based on determination of the SPCFDIC as receiver at the time of the
receivership should Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. fail. I further understand that My SPCY Account
Balance funds will not receive the benefit of SPCFDIC insurance before they are placed in one of the SPC
Accounts, and that in certain situations, SPCY may make funds available to me through my SPCY Account
before the funds are placed into the SPC Accounts and are eligible for SPCFDIC insurance. These situations
include when funds from an ACH transfer are re-credited to My SPCY Account because the ACH transfer
was returned, funds are provisionally credited to My SPCY Account during an error investigation, funds are
credited to My SPCY Account for certain ACH transactions not initiated by SPCY, funds are credited to My
SPCY Account through an external debit card funding transaction, in certain transfers from my Affiliate
Accounts, and where funds are credited to My SPCY Account in connection with Early Direct Deposit and
the Rewards Program.
I understand that SPCFDIC pass-through insurance protects Me against the risk of loss of funds in My
SPCY Account Balance in the event that the SPCFDIC-insured bank where SPCY deposits such funds were to fail.
However, SPCFDIC insurance does not protect Me against the risk of SPCY insolvency. SPCY believes that, in the
unlikely event that SPCY becomes insolvent, funds held on deposit in the SPC Accounts should be protected
from creditors of SPCY (or any SPVY Affiliate). Nevertheless, even if funds in the SPC Accounts (or any other
funds held by SPCY associated with My SPCY Account Balance) are protected from such creditors, I
understand that in the event of insolvency I may not have access to those funds while any court or other
legal proceedings related to such funds are pending.
b. No Interest. I understand that I will not receive any interest or other return on funds held
with SPCY.
c. Early Direct Deposit. I understand that SPCY may provide Me with access to direct deposit
funds on the day SPCY’s bank receives a payment file, which may be up to two (2) days earlier than the
scheduled settlement date or up to four (4) days earlier for qualifying government payments ("Early
Funds"). I understand that I am not guaranteed early access to direct deposit funds, and that early access
to direct deposits on one occasion does not mean that I will have early access to direct deposit funds on
future occasions. I understand that SPCY’s ability to provide Me with Early Funds also depends, in part, on
when SPCY’s bank receives a payment file. I also understand that SPCY reserves the right to restrict Early
Funds, including the amount of the direct deposit funds, for any reason. In addition, I understand that if
My direct deposit is reversed or returned, including, but not limited to situations where funds have been
credited to My SPCY Account in error or where the payee’s bank reverses or returns the payment file, that
SPCY may restrict Early Funds and/or reverse any credit made to My SPCY Account. I understand that My
Early Funds are not eligible for SPCFDIC pass-through insurance if provided to Me before SPCY receives and
deposits the actual direct deposit funds into My SPCY Account.
d. Pay & Request Service
i. Description of Service and Eligibility. I may use the Pay & Request Service to send
funds to or receive funds from (each, a “Pay Transfer”) others using the Pay & Request Service (each, a
“User”) and to request funds from another User (each, a “Request”). I understand that My SPCY Account
must be in good standing for Me to be eligible to use the Pay & Request Service. I agree to use the Pay &
Request Service only for personal, non-commercial purposes.
I understand that I should only use the Pay & Request Service with Users I know and trust.
ii. Sending Pay Transfers. I may direct SPCY to send funds from My SPCY Account to
a User that I designate (each, a “Recipient”) through the Pay & Request Service. When I initiate a Pay
Transfer, I authorize SPCY to debit My SPCY Account in the amount I specify and to send those funds to My
designated Recipient immediately. I understand and agree that when I initiate a Pay Transfer, processing
will begin, and funds will be debited from My SPCY Account, as early as the moment I submit the Pay
Transfer. As a result, SPCY may not be able to stop or cancel a Pay Transfer after I have submitted it.
I understand and agree that I am solely responsible for the accuracy of any information I
provide in connection with a Pay Transfer including, but not limited to, the Recipient’s name, username,
mobile phone number, email address or other identifying information and the Pay Transfer amount. If I
provide incorrect information for any Pay Transfer, I understand and agree that SPCY is not required to
stop, cancel or recover funds associated with the Pay Transfer and that I, not SPCY, am responsible for the
Pay Transfer, even if it is sent to an incorrect person or in an incorrect amount.
iii. Receiving Pay Transfers. I may receive funds to My SPCY Account from another
User through the Pay & Request Service. When I receive a Pay Transfer, I authorize SPCY to credit My SPCY
Account in the amount of the Pay Transfer. I understand that most Pay Transfers will occur within minutes,
but there may be circumstances when the Pay Transfer takes longer. Funds I receive from a Pay Transfer
will be available when they are reflected in My SPCY Account balance. I understand that once a Pay Transfer
to Me is initiated, I may decline the transfer the first time it is initiated and sent to Me by a specified
sender. Thereafter any Pay Transfers to Me initiated by such specified sender will be credited to My SPCY
Account automatically.
iv. Requests. I may send a Request to a User that I designate (“Request Recipient”)
to ask for payment from the Request Recipient in an amount I specify. I understand that the Request
Recipient is not obligated to send Me funds upon receipt of my Request and may reject or ignore My
Request. SPCY does not guarantee that I will receive money from the Request Recipient when I send a
Request or that I will receive the amount that I asked for.
I understand and agree that I am solely responsible for the accuracy of any information I
provide in connection with a Request including, but not limited to, the Request Recipient’s name,
username, mobile phone number, email address or other identifying information and the Request
amount. SPCY is not responsible or liable if I provide incorrect information for any Request or if the Request
Recipient rejects or ignores My Request or sends Me an amount that different from the amount I asked
for.
I agree to receive Requests from other Users. I understand that I am not obligated to send
funds to any User in response to a Request. If I chose to do so, I understand that I should only send funds
to Users I know and trust and for legitimate amounts I owe to such User.
v. Prohibited Uses. I agree that I will not use the Pay & Request Service for any of
the following (each, a “Prohibited Use”):
● Any business purposes, including to send, receive or request payment for a good or
service;
● To send, receive or request money for the payment or collection of a debt;
● To request or receive funds owed to another person;
● To collect any funds owed pursuant to a court order; or
● Any purpose that violates applicable law or the Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. App Use Standards.
SPCY reserves the right to request information from Me about the purpose of any Pay
Transfer or Request for any reason, including to determine compliance with this Agreement. SPCY reserves the right to reject, cancel or reverse any Pay Transfer or Request that it suspects may be related to any
Prohibited Use.
vi. Cancellation and Termination. SPCY reserves the right to delay, reject, cancel or
reverse a Pay Transfer or Request for any reason in its sole discretion, including to prevent fraud, verify
the identity of the Users or meet its regulatory obligations. I authorize SPCY to debit or credit My SPCY
Account, as applicable, in connection with any Pay Transfer that is rejected, canceled or reversed.
SPCY may suspend or terminate My use of all or any portion of the Pay & Request Service at
any time for any reason, with or without notice to Me, in SPCY’s sole discretion, including for any use of
the Pay & Request Service in violation of this Agreement, the Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. App Use Standards or applicable
law.
vii. Limitation of Liability. I understand that SPCY will not be liable for My losses or
damages resulting from, without limitation, the following instances:
● I do not have enough funds available in My SPCY Account to complete the Pay Transfer;
● A Recipient declines a Pay Transfer or a Request Recipient refuses My Request;
● SPCY rejects a Pay Transfer or Request because it has reason to believe the requested
Pay Transfer or Request is unauthorized, violates this Agreement or is related to a
Prohibited Use;
● I send a Pay Transfer or send funds in response to a Request resulting from a scam by
a third party;
● I make an error when initiating a Pay Transfer and funds are sent to the incorrect User
or in an incorrect amount;
● A Pay Transfer is reversed due to fraud or erroneous distribution (as described in
Section 10 below);
● Circumstances beyond SPCY’s control (such as fire, flood, or computer or
communication failure) prevent the completion of the Pay Transfer; or
● If any other liability exception applies under this Agreement or applicable law.
e. Promotions and Rewards. SPCY may, from time to time, offer promotions and rewards in
connection with My SPCY Account. I understand such offers may be subject to additional terms and
conditions, which may include eligibility requirements and restrictions. Unless otherwise provided in the
additional terms and conditions, residents of Puerto Rico are not eligible for any promotions or rewards without Shape Plain Clothing, Shape Plain Capital Private Bank, N.A.Correct Processing Equipment.
9. RIGHT OF OFFSET
I authorize SPCY to recover amounts I owe, and to debit, charge or otherwise exercise a right of offset to
recover funds from the balance in My SPCY Account, My External Bank Account, any Affiliate Account I
own, or any other payment instrument linked to My SPCY Account. This authorization and/or right of offset
shall survive termination of My SPCY Account and this Agreement. If SPCY’s attempt to recover funds is not
successful, I agree that the authorization and/or right of offset hereunder includes a grant to SPCY of any
additional authorizations and/or rights of offset required to recover the amount I owe to SPCY in complete
compliance with any applicable laws, rules or industry regulations. SPCY may take these actions without
prior notice to Me.
10. ERRONEOUS DISTRIBUTIONS
I authorize SPCY to debit My SPCY Account for any funds erroneously distributed to Me, including a Pay
Transfer that was erroneously sent to Me. Where I have spent such funds, I agree to promptly reimburse
SPCY for the amount of the distribution.
11. RESTRICTIONS ON USE.
a. Acceptable use policy. I agree not to: (i) use the Services to upload, transmit, display, or
distribute any content that (a) violates any third-party right, including any copyright, trademark, patent,
trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary
right; or (b) that is in violation of any law, regulation, or obligations or restrictions imposed by any third
party, or is otherwise objectionable; (ii) upload, transmit, or distribute to or through the Services any
computer viruses, worms, or any software intended to damage or alter a computer system or data; (iii)
send through the Services unsolicited or unauthorized advertising, promotional materials, junk mail,
spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether
commercial or otherwise; (iv) abuse other users’ personal information that I receive through the Services,
such as to harvest, collect, gather or assemble information or data regarding other users, including email
addresses, without their consent; (v) interfere with, disrupt, or create an undue burden on servers or
networks connected to the Services, or violate the regulations, policies or procedures of such networks;
(vi) attempt to gain unauthorized access to the Services (or to other computer systems or networks
connected to or used together with the Services), whether through password mining or any other means;
(vii) interfere with any other user’s use and enjoyment of the Services; (viii) impersonates any person or
entity, including any employee or representative of SPCY; (ix) use the services in a manner that would
abuse the payment card association rules or payment card system; (x) use the Services, and conduct
transactions in connection with the Services solely to earn points, perks and other similar rewards with
My SPCY Account; or (xi) use software or automated agents or scripts to produce multiple accounts on the
Services, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data
from) the Services (provided, however, that SPCY conditionally grants to the operators of public search
engines revocable permission to use spiders to copy materials from the website for the sole purpose of
and solely to the extent necessary for creating publicly available searchable indices of the materials, but
not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).
b. Certain Restrictions. By accessing and using the Services I agree that I will not, and will
not permit any third party to: (i) license, sell, rent, lease, transfer, assign, distribute, host, or otherwise
commercially exploit the Services, whether in whole or in part, or any content displayed on the Services;
(ii) frame or utilize framing techniques to enclose any trademark, logo, or other SPCY content (including
images, text, page layout or form) of SPCY; (iii) modify, make derivative works of, disassemble, reverse
compile or reverse engineer any part of the Services; (iv) access or use the Services in order to build a
similar or competitive website, product, or service; and (v) copy, reproduce, distribute, republish,
download, display, post or transmit in any form or by any means any part of the Services, except as
expressly permitted herein. Unless otherwise indicated, any future release, update, or other addition to
the functionality of the Services shall be subject to this Agreement. All copyright and other proprietary
notices on the Services (or on any content displayed on the Services) must be retained on all copies
thereof.
b. Certain Restrictions. By accessing and using the Services I agree that I will not, and will
not permit any third party to: (i) license, sell, rent, lease, transfer, assign, distribute, host, or otherwise
commercially exploit the Services, whether in whole or in part, or any content displayed on the Services;
(ii) frame or utilize framing techniques to enclose any trademark, logo, or other SPCY content (including
images, text, page layout or form) of SPCY; (iii) modify, make derivative works of, disassemble, reverse
compile or reverse engineer any part of the Services; (iv) access or use the Services in order to build a
similar or competitive website, product, or service; and (v) copy, reproduce, distribute, republish,
download, display, post or transmit in any form or by any means any part of the Services, except as
expressly permitted herein. Unless otherwise indicated, any future release, update, or other addition to
the functionality of the Services shall be subject to this Agreement. All copyright and other proprietary
notices on the Services (or on any content displayed on the Services) must be retained on all copies
thereof.
12. SPCY COMMUNICATIONS.
a. Electronic Signatures. I agree to transact business with SPCY electronically. By
electronically accepting the terms of this Agreement, I acknowledge and agree that such electronic signature is valid evidence of My consent to be legally bound by this Agreement and such subsequent
terms as may govern the use of the Services. The use of an electronic version of any document fully
satisfies any requirement that the document be provided to Me in writing. I accept notice by electronic
means as reasonable and proper notice, for the purpose of any and all laws, rules and regulations.
b. Telephone Conversations and Electronic Communications. I understand and agree that
SPCY may record and monitor any telephone or electronic communications with Me. Unless otherwise
agreed in writing in advance, SPCY does not consent to the recording of telephone conversations by any
third party or Me. I acknowledge and understand that not all telephone or electronic communications are
recorded by SPCY, and SPCY does not guarantee that recordings of any particular telephone or electronic
communications will be retained or capable of being retrieved. I also acknowledge and agree that SPCY
may maintain and retain records of all information, activity, and communications relating to My SPCY
Account and use of the Services.
c. Oral Authorization. I agree that SPCY shall be entitled to act upon any oral instructions
given by Me so long as SPCY reasonably believes such instruction was actually given by Me or My
authorized agent.
d. Consent to Electronic Delivery of Documents. By agreeing to electronic delivery, I am
giving My informed consent to electronic delivery of all Account Documents, as defined below, other than
those I have specifically requested to be delivered in paper form. “Account Documents” include any
notices, disclosures, account statements, regulatory communications (such as privacy notices), tax-related
documents, and any other information, documents, data, and records regarding My SPCY Account and the
SPCY Services (including amendments to this Agreement) delivered or provided to Me by SPCY and any
other parties. Account Documents may be sent to Me at the mailing address for My SPCY Account or the
email address that I have given to SPCY in My SPCY Account application or at such other address as I may
hereafter give SPCY in writing or by email at least ten calendar days prior to delivery. All communications
so sent, whether in writing or otherwise, shall be deemed given to Me personally when sent or posted by
or on behalf of SPCY, whether actually received or not. I agree that if SPCY sends an email to the email
address on record for My SPCY Account, this constitutes “written notice” from SPC.Y to Me, and that the
date of receipt is considered to be the date of transmission. I understand that it is My sole responsibility
to ensure that any emails from SPCY or SPCY Affiliates are not marked as SPAM. I acknowledge that SPCY’s
primary methods of communication with Me include (i) posting information via the Services, (ii) sending
email(s) to My email address of record, and (iii) providing Me with notice(s) that will direct Me to the
mobile application, website, or other elements of the Services where I can read and print such
information. Unless otherwise required by law, SPCY reserves the right to post Account Documents on the
SPCY mobile application or website without providing additional notice to Me. Regardless of whether or
not I receive an e-mail notification, I agree to check the SPCY mobile application and website regularly to
avoid missing any information, including time-sensitive or otherwise important communication.
Additionally, I acknowledge that the Internet is not a secure network and agree that I will not send any
confidential information, including SPCY Account numbers or passwords, in any unencrypted e-mails. I also
understand that communications transmitted over the Internet may be accessed by unauthorized or
unintended third parties and agree to hold SPCY, SPCY Affiliates, and SPCY and SPCY Affiliates’ respective
officers and employees harmless for any such access regardless of the cause.
e. Costs. Potential costs associated with electronic delivery of Account Documents may
include charges from Internet access providers and telephone companies, and I agree to bear these costs.
SPCY and SPCY Affiliates will not charge Me additional online access fees for receiving electronic delivery of
Account Documents.
f. Revocation of Consent. Subject to the terms of this Agreement, I may revoke or restrict
My consent to electronic delivery of Account Documents at any time by notifying SPCY in writing of My
intention to do so. I also understand that I have the right to request paper delivery of any Account
Document that the law requires SPCY to provide Me in paper form. I understand that if I revoke or restrict
My consent to electronic delivery of Account Documents or request paper delivery of same, SPCY, in its
sole discretion, may charge Me a reasonable service fee for the delivery of any Account Document that
would otherwise be delivered to Me electronically, restrict or close My SPCY Account, or terminate My
access to the Services. I understand that neither My revocation or restriction of consent, My request for
paper delivery, nor SPCY’s delivery of paper copies of Account Documents will affect the legal effectiveness
or validity of any electronic communication provided while My consent was in effect.
g. Duration of Consent. My consent to receive electronic delivery of Account Documents
will be effective immediately and will remain in effect unless and until either I or SPCY revoke it. I
understand that it may take up to three business days to process a revocation of consent to electronic
delivery, and that I may receive electronic notifications until such consent is processed.
h. Hardware and Software Requirements. I understand that in order to receive and
download electronic deliveries, I must have access to the Internet, a valid e-mail address, and the ability
to download such applications as SPCY may specify and to which I have access. I agree that I can download,
save, or print any Account Documents I receive via electronic delivery for My records. I will maintain a
valid e-mail address and continue to have access to the Internet.
i. Generally. I may have the opportunity to provide SPCY with My phone number or e-mail
address. By providing My phone number or email address to SPCY, I consent to receive SMS/text messages,
and email communications from SPCY. Communications from SPCY may include communications about My
use of the Services.
j. Promotional Email Communications. If I opt-in to receive marketing or promotional email
communications from SPCY, I will have the ability to opt out of receiving such communications by following
the unsubscribe instructions in the communication itself. I ACKNOWLEDGE THAT I AM NOT REQUIRED TO
CONSENT TO RECEIVE PROMOTIONAL EMAILS AS A CONDITION OF USING THE SERVICES. CONSENT TO
THESE PROMOTIONAL MESSAGES IS NOT REQUIRED TO ACCESS THE SITE OR SERVICES.
13. ACCESS TO THE SERVICES.
a. Access and Use. Subject to this Agreement, SPCY grants Me a non-transferable, non-
exclusive, revocable, limited right to access and use the Services solely for My own personal,
noncommercial use.
b. Modification. Subject to limitations imposed by applicable law, SPCY reserves the right, at
any time, to modify, suspend, or discontinue the Services (in whole or in part) with or without notice to
Me. Notwithstanding applicable obligations relating to any funds in My SPCY Account, I agree that SPCY will
not be liable to Me or to any third party for any modification, suspension, or discontinuation of the
Services or any part thereof.
c. No Support or Maintenance; Necessary Equipment. SPCY has no obligation to provide Me
with any support or maintenance in connection with the Services. I am solely responsible for fees such as
Internet connection or mobile fees that I incur when accessing the Services.
d. Application License. Subject to My compliance with the Agreement, SPCY grants Me a
limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use
a copy of the SPCY mobile application on a single mobile device or computer that I own or control and to
run such copy of the SPCY mobile application solely for My own personal, noncommercial purposes.
Furthermore, with respect to any mobile application accessed through or downloaded from the Apple
App Store (an “App Store Sourced Application”), I will only use the App Store Sourced Application (a) on
an Apple-branded product that runs the iOS (Apple’s proprietary operating system) and (b) as permitted
by the “Usage Rules” set forth in the Apple App Store Terms of Service. Notwithstanding the first sentence
in this section, with respect to any Application accessed through or downloaded from the Google Play
store (a “Google Play Sourced Application”), I may have additional license rights with respect to use of
the mobile application on a shared basis within SPCY’s designated family group.
e. Updates. I understand that the Services are evolving. As a result, SPCY may require that I
accept updates to the Services that I have installed on My computer or mobile device. I acknowledge and
agree that SPCY may update the Services with or without notifying Me. I may need to update third-party
software from time to time in order to use Services.
f. Downtime. I agree and understand that part or all of the Services may periodically be
unavailable during scheduled maintenance or unscheduled downtime (“Downtime”). I agree and
understand that SPCY is not liable or responsible to Me for any inconvenience or losses to Me as a result
of Downtime.
14. OWNERSHIP.
a. The Services. I agree that SPCY and its Affiliates (to the extent applicable) and its suppliers
own all rights, title and interest in and to the Services (including but not limited to, any computer code,
themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds,
musical compositions, audiovisual effects, methods of operation, moral rights, documentation, and SPCY
software). I will not remove, alter or obscure any copyright, trademark, service mark or other proprietary
rights notices incorporated in or accompanying any of the Services.
b. Copyright/Trademark Information. Copyright © 2010, Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. All rights
reserved. All trademarks, logos and service marks (“Marks”) displayed on the Services are SPCY’s property
or the property of other third parties. I am not permitted to use these Marks without SPCY’s prior written
consent or the consent of such third parties which may own the Marks. All goodwill generated from the
use of any Marks will insure SPCY’s benefit.
c. SPCY Content. I agree that I have no right or title in or to any SPCY content that appears on
or in the Services.
d. Feedback. I agree that submission of any ideas, suggestions, documents, and/or
proposals to SPCY through its suggestion, feedback, wiki, forum, or similar pages (“Feedback”) is at My
own risk and that SPCY has no obligations (including without limitation obligations of confidentiality) with
respect to such Feedback. I represent and warrant that I have all rights necessary to submit the Feedback.
I hereby grant to SPCY a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully
sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format,
create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any
and all Feedback, and to sublicense the foregoing rights, in connection with the operation and
maintenance of the Services and/or SPCY’s business.
15. COMPLIANCE WITH THE GOVERNMENT; ACCOUNT SUSPENSION AND INVESTIGATIONS.
I acknowledge and agree that SPCY has the right to immediately (i) cause to be suspended My SPCY Account
or any other account I may now or in the future have with an Affiliate (i.e., an “Affiliate Account,” as
defined herein), to the extent permitted by the customer agreement with an Affiliate for such an Affiliate
Account, (ii) cause the funds and assets in My SPCY Account and any Affiliate Account to be frozen, and (iii)
investigate My SPCY Account, until a determination has been made, if (A) SPCY suspects, in its sole
discretion, My SPCY Account or any Affiliate Account to be in violation of this Agreement, SPCY’s Anti-
Money Laundering (“AML”) program or that of any of SPCY’s Affiliates, any applicable laws or regulations,
or any other applicable policies; (B) SPCY or any of SPCY’s Affiliates are required to do so by a government
or regulatory authority, court order, or facially valid subpoena; (C) My SPCY Account or any Affiliate
Account is subject to any pending litigation, investigation, or governmental proceeding; (D) My SPCY
Account has a negative balance because a loading of funds to My SPCY Account failed for any reason (e.g.,
My ACH deposit was returned to My bank); (E) SPCY believes that there is suspicious or unusual activity in
My SPCY Account or any Affiliate Account or suspect that I am using My SPCY Account or other account
information in an unauthorized or inappropriate manner; (F) SPCY suspects, or are investigating, fraud or
other potential illicit activity involving My SPCY Account or an Affiliate suspects or is investigating any such
activity involving an Affiliate Account; or (G) I have not accessed My SPCY Account in two (2) years or more.
SPCY may provide Me with notice of any such suspension of My SPCY Account if legally permitted to do so.
In connection with My use of My SPCY Account and the Services, I agree that I will cooperate in an
investigation concerning activity that potentially violates the law or this Agreement.
16. DISCLAIMER OF WARRANTIES AND CONDITIONS.
a. As Is. I EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY
APPLICABLE LAW, MY USE OF THE SERVICES, MY SPCY ACCOUNT, AND MY SPCY CREDIT CARD IS AT MY SOLE RISK,
AND THE SERVICES, MY SPCY ACCOUNT AND MY SPCY CREDIT CARD ARE PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS, WITH ALL FAULTS. SPCY EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS,
AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT ARISING FROM USE OF THE SERVICES.
i. SPCY MAKES NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE
SERVICES WILL MEET MY REQUIREMENTS; (2) MY USE OF THE SERVICES WILL BE UNINTERRUPTED,
TIMELY, SECURE OR ERROR-FREE; OR (3) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE
SERVICES WILL BE ACCURATE OR RELIABLE.
ii. ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE
SERVICES IS ACCESSED AT MY OWN RISK, AND I SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO MY
PROPERTY, INCLUDING, BUT NOT LIMITED TO, MY COMPUTER SYSTEM AND ANY DEVICE I USE TO ACCESS
THE SERVICES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
iii. THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER
DISRUPTIONS. SPCY MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO
SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER
CHARACTERISTICS OF SERVICES.
iv. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM
SPCY OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
v. FROM TIME TO TIME, SPCY MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH
WHICH ITS USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR
EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR
DISCONTINUED AT SPCY’S SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE
TO SUCH FEATURES OR TOOLS.
b. No Liability for Conduct of Third Parties. I ACKNOWLEDGE AND AGREE THAT SPCY IS NOT
LIABLE, AND I AGREE NOT TO SEEK TO HOLD SPCY LIABLE, FOR THE CONDUCT OF THIRD PARTIES,
INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES
RESTS ENTIRELY WITH ME.
c. SPCY’s Liability to Me is Limited. SPCY is not liable or responsible for failed transactions
under the following circumstances: (a) there are insufficient funds in My SPCY Account to complete the
transaction, through no fault of SPCY; (b) SPCY has reason to believe the transaction I have requested is
unauthorized; (c) the ATM I choose for a cash withdrawal does not have sufficient cash; (d) access to funds
in My SPCY Account have been blocked after I’ve reported My Card lost or stolen in accordance with the
terms of the agreement between Me and the issuing bank; (e) a transaction cannot be completed because
My Card is damaged; (f) a business or organization refuses to accept My Card; (g) a transfer to My non-
Shape Plain Capital Credit Card and/or My External Bank Account is refused, rejected or delayed by My bank; (h)
the Recipient of a Pay Transfer refuses payment; (i) the content or information I supply to SPCY is incorrect,
incomplete, ambiguous or untimely; or (j) there is a hold on My SPCY Account, or My funds are subject to
legal or administrative process or another similar encumbrance limiting their use, or My access to My SPCY
Account is otherwise suspended or limited in accordance with Sections 3 and 9 of this Agreement.
d. Third-Party Materials. As a part of the Services, I may have access to materials that are
hosted by another party. I agree that it is impossible for SPCY to monitor such materials and that I access
these materials at My own risk.
17. LIMITATION OF LIABILITY.
Disclaimer of Certain Damages. I UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED
BY APPLICABLE LAW IN THE APPLICABLE JURISDICTION, IN NO EVENT SHALL SPCY BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE
LOSSES, IN EACH CASE WHETHER OR NOT SPCY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, ARISING OUT OF OR IN CONNECTION WITH (i) THE USE OR INABILITY TO USE, OR THE
UNAVAILABILITY OF, THE SERVICES; (ii) UNAUTHORIZED ACCESS TO OR ALTERATION OF MY
TRANSMISSIONS OR DATA; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR
(iv) ANY OTHER MATTER RELATED TO THE SERVICES, WHETHER BASED ON WARRANTY, COPYRIGHT,
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY. IN ALL
CASES, SPCY WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE,
AND SPCY WILL NOT BE RESPONSIBLE, UNDER ANY CIRCUMSTANCES, FOR ANY DAMAGE, LOSS, OR INJURY
RESULTING FROM UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR MY SPCY ACCOUNT, OR THE
INFORMATION CONTAINED THEREIN.
CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF
THESE LAWS APPLY TO ME, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY
TO ME, AND I MIGHT HAVE ADDITIONAL RIGHTS. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE
FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SPCY AND ME.
18. TERM AND TERMINATION.
a. Term. The Agreement commences on the earlier to occur of (a) the date I first use the
Services or (b) the date I accept the Agreement (in accordance with the preamble above), and will remain
in full force and effect while I use the Services, unless earlier terminated in accordance with the
Agreement.
b. Termination of Services by SPCY. SPCY may suspend or terminate My rights to use the
Services (including My SPCY Account) at any time for any reason at SPCY’s sole discretion, including for any
use of the Services in violation of this Agreement or if I move to state where SPCY is not licensed. Upon
termination of My rights under this Agreement, My SPCY Account and right to access and use the Services
will terminate immediately. I understand that any termination of My SPCY Account may involve deletion
of any content associated with My SPCY Account. SPCY will not have any liability whatsoever to Me for any
termination of My rights under this Agreement, including for termination of My SPCY Account. Even after
My rights under this Agreement are terminated, any provisions which should naturally survive any
termination or expiration shall survive such termination or expiration.
c. Termination of Services by Me. I may terminate the Services by (a) notifying SPCY in
writing at SPCY’s address set forth at the beginning of this Agreement and (b) discontinuing use of My SPCY
Account and the Services.
d. Pending Transactions; SPCY Account Balance. If either I or SPCY terminate my SPCY
Account, all pending transactions will be processed and SPCY may restrict My ability to make new
transactions. I may withdraw the balance of My SPCY Account, less any applicable fees or other amounts I
owe to SPCY, subject to the terms in this Agreement and any other account restrictions. If there are funds
remaining in My SPCY Account when it is terminated, I authorize SPCY to transfer the remaining funds to
My SPCY Affiliate Account. If I do not have an SPCY Affiliate Account, I authorize SPCY to transfer the
remaining funds to My External Bank Account. If I do not have an External Bank Account, I understand and
agree that SPCY will send Me a check for the remaining funds to My last known address on file with SPCY.
If any termination or expiration of My SPCY Account occurs concurrently with an investigation, SPCY may
hold My funds until the finalization of such investigation.
e. Inactive Accounts. If My SPCY Account is inactive for an extended amount of time, then
the funds therein may be deemed “unclaimed” or “abandoned” under My state’s laws. In such an event,
SPCY will provide Me with notice as required by applicable law and will treat such funds in accordance with
the escheat laws as required.
f. No Subsequent Registration. If My registration(s) with, or ability to access, the Services,
is discontinued by SPCY due to My violation of any portion of the Agreement or for conduct otherwise
inappropriate for the community, then I agree that I shall not attempt to re-register with or access the
Services through use of a different member name or otherwise. If I violate the immediately preceding
sentence, SPCY reserves the right, in its sole discretion, to immediately take any or all of the actions set
forth herein without any notice or warning to Me.
19. DISPUTE RESOLUTION. Please read the following arbitration agreement in this section
(“Arbitration Agreement”) carefully. It requires Me to arbitrate disputes with SPCY and limits the
manner in which I can seek relief from SPCY.
a. Applicability of Arbitration Agreement. This Arbitration Agreement shall apply, without
limitation, to all disputes or claims and requests for relief that arose or were asserted before the effective
date of this Agreement or any prior version of this Agreement.
b. Arbitration Rules and Forum. SPCY and I agree to attempt informal resolution of any
dispute arising in connection with this Agreement, My SPCY Account, or the SPCY Services prior to any
demand for adjudication of any kind and to notify each other in writing of any such dispute within thirty
calendar days of when it arises. Notice to SPCY shall be sent to
Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States
Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory
Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147
SPCY and I further
agree that if we cannot solve such dispute informally, any such dispute shall be finally settled in binding
arbitration, on an individual basis, in accordance with the American Arbitration Association’s rules for
arbitration of consumer-related disputes. The arbitration will occur, at My election, in the county of My
domicile or in Shape Plain Capital, Shape Plain Capital Headquarters, United States and will be conducted confidentially by a single, neutral arbitrator.
SPCY agrees to bear My attorney’s fees, costs, and expenses. The arbitrator may award any relief that a
court of competent jurisdiction could award, including attorneys’ fees when authorized by law, and the
arbitral decision may be enforced in any court. Any dispute between the parties will be governed by this
Agreement and the laws of the Shape Plain Capital, Shape Plain Capital Headquarters, United States and applicable United States law, without giving effect
to any conflict of laws principles that may provide for the application of the law of another jurisdiction.
SPCY and I further agree that the state or federal courts in Shape Plain Capital, United States have exclusive
jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to
arbitration. Notwithstanding anything to the contrary in this Section, SPCY and I retain the right to seek
injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened
infringement or misappropriation of intellectual property rights, including copyrights, trademarks, trade
secrets, database rights, and patents. In the event the prohibition on class arbitration or any other
provision of this Section is deemed invalid or unenforceable, then I agree and understand that the
remaining portions of the arbitration provisions in this Section will remain in full force and effect.
c. Authority of Arbitrator. The arbitrator shall have exclusive authority to (a) determine the
scope and enforceability of this Arbitration Agreement and (b) resolve any dispute related to the
interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not
limited to, any assertion that all or any part of this Arbitration Agreement is void or voidable. The
arbitration will decide the rights and liabilities, if any, of Me and SPCY. The arbitration proceeding will not
be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have
the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority
to award monetary damages and to grant any non-monetary remedy or relief available to an individual
under applicable law, the arbitral forum’s rules, and the Agreement (including the Arbitration Agreement).
The arbitrator shall issue a written award and statement of decision describing the essential findings and
conclusions on which the award is based, including the calculation of any damages awarded. The
arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would
have. The award of the arbitrator is final and binding upon each of us.
d. Waiver of Jury Trial. SPCY AND I HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY
RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. RHY and I are instead
electing that all disputes, claims, or requests for relief shall be resolved by arbitration under this
Arbitration Agreement, except as specified in Section 17(a) (Application of Arbitration Agreement)
above. An arbitrator can award on an individual basis the same damages and relief as a court and must
follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review
of an arbitration award is subject to very limited review.
e. Waiver of Class or Other Non-Individualized Relief. I AGREE THAT ALL DISPUTES,
CLAIMS, AND REQUESTS FOR RELIEF WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE
ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL
RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE PERSON CANNOT BE ARBITRATED OR
CONSOLIDATED WITH THOSE OF ANY OTHER PERSON. If a decision is issued stating that applicable law
precludes enforcement of any of this section’s limitations as to a given dispute, claim, or request for relief,
then such aspect must be severed from the arbitration and brought into the State or Federal Courts
located in Shape Plain Capital, Shape Plain Capital Headquarters, United States. All other disputes, claims, or requests for relief shall be arbitrated.
f. Severability. Except as provided in Section 17(d) (Waiver of Class or Other Non-
Individualized Relief), if any part or parts of this Arbitration Agreement are found under the law to be
invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be
severed and the remainder of the Arbitration Agreement shall continue in full force and effect.
g. Survival of Agreement. This Arbitration Agreement will survive the termination of My
relationship with SPCY.
20. GENERAL PROVISIONS.
a. Release. I hereby release SPCY and its successors from claims, demands, any and all losses,
damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is
either directly or indirectly related to or arises from My use of the Services, including but not limited to,
any interactions with or conduct of other users or Third-Party Services of any kind arising in connection
with or as a result of the Agreement or My use of the Services. If I am a California resident, I hereby waive
Shape Plain Capital Civil Code Section 1542, which states, “A general release does not extend to claims that the
creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing
the release and that, if known by him or her, would have materially affected his or her settlement with
the debtor or released party.” The foregoing release does not apply to any claims, demands, or any losses,
damages, rights and actions of any kind, including personal injuries, death or property damage for any
unconscionable commercial practice by SPCY or for fraud, deception, false, promise, misrepresentation or
concealment, suppression or omission of any material fact in connection with the Services.
b. Assignment. The Agreement, and My rights and obligations hereunder, may not be
assigned, subcontracted, delegated or otherwise transferred by Me without SPCY’s prior written consent,
and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be
null and void.
c. Force Majeure. SPCY shall not be liable for any delay or failure to perform resulting from
causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots,
embargos, acts of civil or military authorities, fire, floods, accidents, pandemic, epidemic, strikes or
shortages of transportation facilities, fuel, energy, labor or materials.
d. Exclusive Venue. To the extent the parties are permitted under this Agreement to initiate
litigation in a court, both SPCY and I agree that all claims and disputes arising out of or relating to the
Agreement will be litigated exclusively in the state or federal courts located in Shape Plain Capital.
e. Governing Law. THE TERMSANDANYACTIONRELATEDTHERETOWILL BEGOVERNEDAND
INTERPRETED BY AND UNDER THE LAWS OF THE SHAPE PLAIN CAPITAL, CONSISTENT WITH THE FEDERAL
ARBITRATION ACT, WITHOUTGIVING EFFECT TOANY PRINCIPLES THAT PROVIDE FOR THE APPLICATIONOF
THE LAW OF ANOTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE
INTERNATIONAL SALE OF GOODS DOES NOT APPLY TO THE AGREEMENT.
f. Choice of Language. It is the express wish of the parties that the Agreement and all
related documents have been drawn up in English
g. Notice. Where SPCY requires that I provide an e-mail address, I am responsible for
providing SPCY with My most current e-mail address. In the event that the last e-mail address I provided
to SPCY is not valid, or for any reason is not capable of delivering to Me any notices required/permitted by
the Agreement, SPCY’s dispatch of the e-mail containing such notice will nonetheless constitute effective
notice.
h. Waiver. Any waiver or failure to enforce any provision of the Agreement on one occasion
will not be deemed a waiver of any other provision or of such provision on any other occasion.
i. Severability. If any portion of this Agreement is held invalid or unenforceable, that
portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties,
and the remaining portions shall remain in full force and effect.
j. Export Control. I may not use, export, import, or transfer the Services except as
authorized by U.S. law. In particular, but without limitation, the Services may not be exported or re-
exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury
Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied
Person’s List or Entity List. By using the Services, I represent and warrant that (i) I am not located in a
country that is subject to a U.S. Government embargo, or that has been designated by the U.S.
Government as a “terrorist supporting” country and (ii) I am not listed on any U.S. Government list of
prohibited or restricted parties. I also will not use the Services for any purpose prohibited by U.S. law,
including the development, design, manufacture or production of missiles, nuclear, chemical or biological
weapons without permit. I acknowledge and agree that products, services or technology provided by SPCY are subject to
the export control laws and regulations of the United States. I shall comply with these laws and
regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer SPCY
products, services or technology, either directly or indirectly, to any country in violation of such laws and
regulations.
k. Electronic delivery of Account Information. All communications, notices, legal
disclosures, and other materials related to My SPCY Account or this Agreement, including account
statements, notices, disclosures, regulatory communications and other information, documents, data and
records regarding My SPCY Account (the “Communications”), or an alert that any such Communication has
been posted to the secure section of the Platform, and is available for viewing, may be sent to Me at the
mailing address for My SPCY Account or the e-mail address that I have given to Shape Plain Capital or at such other
address as I may hereafter give Shape Plain Capital in writing or by e-mail at least ten days prior to delivery, and
all communications so sent, whether in writing or otherwise, shall be deemed given to me personally,
whether actually received or not.
l. Compliance with Law. I agree that I will comply with all applicable laws in all of My
activities in connection with the Services.
m. Entire Agreement. The Agreement is the final, complete and exclusive agreement of the
parties with respect to the subject matter hereof and supersedes and merges all prior discussions between
the parties with respect to such subject matter.
This Agreement is effective as of the Revision Date set forth above.
BY OPENING ACCOUNT AND CLICKING “ACCEPT”, I AGREE: (1) I HAVE READ AND ACCEPT THE TERMS OF THE THIS SHAPE PLAIN CAPITAL CREDIT CARD SPENDING ACCOUNT AGREEMENT AND ALL INCORPORATED DISCLOSURES, AND I HAVE
RETAINED COPIES FOR MY RECORDS; (2) TO OPEN A SHAPE PLAIN CAPITAL CREDIT CARD SPENDING ACCOUNT; AND (3)
IF I AM AN EXISTING CUSTOMER OF SPCY’S AFFILIATE, I UNDERSTAND SPCY WILL OBTAIN AND USE BANKING
INFORMATION I PROVIDED TO SPCY’S AFFILIATE IN CONNECTION WITH FUNDING MY SPENDING
ACCOUNT.