Shape Plain Capital Credit Card Spending Account Terms of Service

Effective Date: January 1st, 2010

Shape Plain Capital Credit Card Spending Account Terms of Service 

IMPORTANT PLEASE READ CAREFULLY. THIS AGREEMENT CONTAINS, AMONG OTHER THINGS, AN

ARBITRATION PROVISION (“ARBITRATION CLAUSE”) REQUIRING ALL CLAIMS TO BE RESOLVED BY WAY

OF BINDING ARBITRATION AND WAIVING A RIGHT TO TRIAL BY JURY AND TO PARTICIPATE IN CLASS

ACTIONS.

CUSTOMER SERVICE CONTACT INFORMATION:

Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States 

Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory

Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147

 

1. Shape Plain Capital STORED VALUE ACCOUNT DISCLOSURES 

Monthly fee | $0.00

Per purchase | $0.00

ATM  Withdrawal

in-network | $3.00

out-of-network | $3.00

Cash Reload | $0.00

ATM Balance Inquiry N/A

Customer service (automated or agent) | $0

Inactivity (after 12 months with no transactions) | $0 

We charge three types of fees. They are:

Transfers to External Debit Card | 75% (min. fee $1 max. fee $150)

Instant Bank Transfers (Withdrawals) | 75% (min. fee $1 max. fee $150) 

ATM Withdrawals | $3.00* 

No overdraft/credit feature.

 

 

*This fee can be lower if you have direct deposit

Register your card for SPCFDIC insurance eligibility.

For general information about prepaid accounts, visit cfpb.gov/prepaid.

Find details and conditions for all fees and services by calling (214)598-6147 or visit

ShapePlainCapital.com Additionally, Mexico residents may call (214)598-6147

More Information

 

Account Setup | $0 

Monthly Fee | $0

Direct Deposit [“Early Direct Deposit”] | $0 

Sending money using your SPCY Account balance | $0 

Receiving money | $0

Adding money from your bank account | $0

 

2. SHAPE PLAIN CAPITAL STORED VALUE ACCOUNT FEE SCHEDULE 

All Fees | Amount | Details

Get started

Card  Issuance/activation | $0 | No fee charged for activation of the card. 

Monthly usage

Monthly fee | $0 | No periodic fee.

Add money

Direct deposit | $0 | No fee for direct deposit.

 

 

Cash reload | $0 | We do not charge a fee. Third party fees may apply. 

Instant Bank Transfers  (Deposits) | $0 | No fee charged for instant transfers from external  

bank account.

Spend money

Transfers to External

Debit Card | 75% (min.  Fee $1,  max. fee  $150)

Fee charged for transfers to external (non-Shape Plain Capital)  Credit card.

Instant Bank Transfers (Withdrawals) 75% (min.  fee $1,  max fee  $150)

Fee charged for instant transfers to external bank account.

Get cash

ATM withdrawal (in- network) | $3.00 | "In-network” refers to the Shape Plain Capital ATM and Shape Plain Capital Pass networks. Locations can be found at Shape Plain Capital Headquarters, United States | Register & ATM Location Number


Our ATM withdrawal fee is $3.00 If you had

direct deposits of $300 or more during the 34 days

prior to the withdrawal, we’ll refund the ATM

withdrawal fees charged by us following settlement

(typically 1 to 2 business days). Note that your ATM

transaction may be declined if you will not have

sufficient remaining funds in your Credit Card account

to cover any ATM fees, including refundable fees.

ATM withdrawal (out- of-network) | $3.00 | “Out-of-network” refers to all the ATMs outside of  the Shape Plain Capital and Shape Plain Capital Pass networks. Our ATM  withdrawal fee is $3.00 You may be charged an  additional fee by the ATM operator, even if you do  not complete a transaction. If you had direct deposits  of $300 or more during the 34 days prior to the  withdrawal, we’ll refund the ATM withdrawal fees  charged by us following settlement (typically 1 to 2  business days). Note that your ATM transaction may be declined if you will not have sufficient remaining funds in your Credit Card account to cover any ATM  fees, including refundable fees. 

Information

Customer service  (automated or live) | $0 | No fee for each inquiry to customer service, including using the Automated (IVR) system.

Using Your Card

Outside the U.S. 

International  transaction | 0.0% | We do not charge a fee. 

International ATM  withdrawal | $3.00 | Our ATM withdrawal fee is $3.00 You may be charged an additional fee by the ATM operator, even  If you do not complete a transaction. If you had direct  deposits of $300 or more during the 34 days prior to  The withdrawal, we’ll refund the ATM withdrawal  fees charged by us following settlement (typically 1 to  2 business days). Note that your ATM transaction may be declined if you will not have sufficient remaining  funds in your Credit Card account to cover any ATM  fees, including refundable fees.

International ATM  Balance Inquiry | $0  | We do not charge a fee. You may be charged a fee by The ATM operator. 

Other

Inactivity fee | $0 | No fee for inactivity. 

Replacement card | $0 | No fee for replacement card. 

Your funds will be held at or transferred to Shape Plain Capital Private Bank, N.A. an SPCFDIC-insured institution.  

Once there, your funds are insured up to $250,000 by the SPCFDIC in the event Shape Plain Capital Private Bank,  N.A. fails, if specific deposit insurance requirements are met and your account is registered. Review

fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States 

Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory

Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147

For general information about prepaid accounts, visit cfpb.gov/prepaid.

If you have a complaint about a prepaid account, call the Consumer Financial Services Bureau at 1- 855-411-2372 or visit cfpb.gov/complaint.


3. THE SPCY ACCOUNT AND THE SERVICES TERMS AND SERVICES 

PLEASE READ THIS SHAPE PLAIN CAPITAL CREDIT CARD MONEY TERMS OF SERVICE CAREFULLY (“TERMS”). THESE TERMS  

CONSTITUTE A LEGAL CONTRACT BETWEEN ME AND Shape Plain Capital MONEY, (“SPCY”) governing my use

of the Credit Card Account (“SPCY Account”), which is a stored value account provided by SPCY as a licensed  

money transmitter where applicable and includes (1) the SPCY mobile application (“App”), and (2) my use  

of, and SPCY’s provision of, the https://ShapePlainCapital.com/ or any other website of SPCY (“Website”) with a  

link to these Terms or any content, information, services, features, or resources available or enabled

through either of the foregoing (collectively, the “Services”) offered by SPCY. When used in this  

Agreement, the words "I", "Me", Or "My," mean you as the individual that registers for an SPCY Account  

and uses the Services in accordance with the terms of this Agreement, as defined below. My use of the

Services may be subject to any additional terms, conditions and policies that SPCY may separately post  

regarding the Services and any agreements that I have separately executed with SPCY (“Supplemental  

Terms”) which are incorporated by reference into these Terms, (together, the “Agreement”). To the

extent there is any conflict between these Terms and the Supplemental Terms, the Supplemental Terms

will control with respect to the subject matter of such agreement.

BY CLICKING “I AGREE,” OR OTHERWISE ACCESSING OR USING THE SERVICES, OR ANY PORTION THEREOF,

I ACKNOWLEDGE AND AGREE THAT: (i) I HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS

AGREEMENT; (ii) I AM AT LEAST EIGHTEEN (18) YEARS OLD; (iii) I AM A RESIDENT OF THE UNITED STATES

OF AMERICA; AND (iv) I AM NOT A PERSON OR ENTITY BARRED FROM USING THE SERVICES UNDER THE

LAWS OF THE UNITED STATES, MY PLACE OF RESIDENCE OR ANY OTHER APPLICABLE JURISDICTION. I ALSO

ACKNOWLEDGE RECEIPT OF THE SHAPE PLAIN CLOTHING PRIVACY POLICY. I FURTHER REPRESENT AND WARRANT 

THAT I HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT.

This Agreement and its terms may be supplemented from time to time by SPCY by notice to Me in  

accordance with applicable law, and such notice requirement may be satisfied in some instances by the

revised Terms being posted on the Website or in the App, and I agree to check for updates to this

Agreement. By continuing to maintain My SPCY Account or access the Services, I am deemed to accept  

the terms of the revised Agreement and will be legally bound by its terms and conditions.

 

a. Eligibility for SPCY Account. I understand that I must be a resident of the United States,  

at least 18 years of age and have the legal capacity to enter into this Agreement, and that I must meet any

eligibility criteria SPCY may implement from time to time. SPCY Accounts are available only in states where  

SPCY is licensed. I further understand that I must register for an SPCY Account and have My registration  

approved in order to be able to use the Services. I also understand that I must notify SPCY before  

establishing residency in any state where SPCY does not offer the Services.  

 

b. Important Information about Procedures for Opening a New SPCY Account or  

Maintaining an SPCY Account. I acknowledge and agree that federal law requires SPCY to obtain, verify,

and record information that identifies each person who establishes an account in order to help the

government detect and prevent the funding of terrorism and money laundering activities. Therefore, I

understand that as a condition of establishing an SPCY Account I must provide or confirm certain identifying  

information, including but not limited to My full legal name, residential address, email address, phone

number, date of birth, and Social Security number (or other identification number acceptable for purposes

of establishing My SPCY Account). I understand that from time to time, SPCY may ask Me to confirm or re- 

verify My identity, or may require that I provide certain additional documents, as necessary. I certify that

any such information I provide in connection with establishing My SPCY Account is complete, true and

correct, and I understand and agree that I am obligated to promptly notify SPCY of any changes in such  

information, including My name, address, e-mail address, and telephone number. I further understand

that if I attempt to access My SPCY Account from a jurisdiction subject to certain U.S. sanctions or I am  

ordinarily resident in such a jurisdiction, or if SPCY reasonably believes that I am attempting such access or  

have become resident in such a jurisdiction, SPCY may restrict My SPCY Account and any pending  

transactions may be canceled. If this happens, I understand that I should contact SPCY at the customer  

service contact information provided above, and that I may be asked to provide supplemental information

as part of this process. I understand that SPCY is not liable for any resulting damages or losses that I may  

suffer as a result. I further understand that I must notify SPCY and close My SPCY Account before  

establishing residency in any jurisdiction other than the United States.

 

c. U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”)

Certification. I acknowledge that I am aware that SPCY has OFAC sanctions compliance obligations. I also  

acknowledge that this Agreement and My SPCY Account are subject to U.S. sanctions laws, rules, and  

regulations where I will not permit My SPCY Account to be used in a manner that would cause a violation  

of the above referenced laws, rules, and regulations. I also specifically represent and warrant that I have

not been designated by OFAC as a Specially Designated National (“SDN”), that I have no reason to believe

that I would be considered a blocked person by OFAC, and that I am not acting as an agent of any such

person. To the extent that OFAC, via laws, rules, regulations, or Executive Order, has promulgated

restrictive measures against a government or regime (“sanctioned regime”), I further represent and

warrant that I am not employed by or acting as an agent of (1) an entity owned or controlled by a

sanctioned regime, (2) a government-controlled entity of a sanctioned regime, or (3) a government

corporation of a sanctioned regime. Further, I acknowledge and consent to SPCY restricting My SPCY  

Account to the extent I access these from (1) a jurisdiction that is subject to comprehensive sanctions by

OFAC or (2) any jurisdiction SPCY has made a risk-based decision to restrict access to use of its application  

and website.

 

d. Politically Exposed Person (“PEP”) Certification. I represent and warrant that I am not a

PEP. To the extent I am or become a PEP in the future while I hold my SPCY Account at SPCY, I represent  

and warrant that I will immediately notify SPCY and subject myself to any due diligence measures deemed  

appropriate by SPCY. A Politically Exposed Person is an individual who is or was, or is an immediate family  

member (spouse, parent, sibling, children, in-law, or dependent) or close associate (someone who is

closely connected to the individual either socially or professionally) of an individual who is or was: (1) a

senior official in the executive, legislative, administrative, military, or judicial branches of a non-U.S.

government (whether elected or not); (2) a senior official of a major non-U.S. political party; (3) a senior

executive of a non-U.S. government-owned entity; or (4) a foreign individual who was or has been

entrusted with a prominent public function. A senior official or executive includes an individual with

substantial authority over policy, operations, or the use of government-owned resources.

 

e. Account Verification. I understand that SPCY may take steps to verify the accuracy of the  

information I provide to SPCY in connection with My SPCY Account or otherwise, and that SPCY may restrict  

My access to My SPCY Account or take other action SPCY reasonably deems necessary pending such  

verification. I understand that, to do so, SPCY may request additional information from Me, including a  

valid form of government ID such as a driver’s license, passport, or other identifying documents. If I have

already established an account with SPCY’s affiliates, including Coconut Oasis National Exchange, Shape Plain Capital,

Securities, or Shape Plain Capital Crypto, LLC, (each, an “SPCY Affiliate”), I also authorize any such SPCY Affiliate  

to disclose to SPCY, and SPCY to obtain from any such SPCY Affiliate, information regarding My identity  

including but not limited to verification information.

 

f. SPCY Account Credentials and Account Access.  

 

i. Login Credentials. I understand that I may need to provide and may only be

permitted to access My SPCY Account using My SPCY Account login credentials (i.e., username and  

password) and other required forms of authentication. I am solely responsible for keeping this

information and any applicable SPCY Account number or other information that provides access to my  

account confidential and secure. I agree and accept full responsibility for monitoring and safeguarding

My SPCY Account, including by restricting access to the mobile device, computer, or other remote  

mechanisms through which I access My SPCY Account. I agree and understand that in the event that My 

login credentials or any other form of authentication or account access mechanism is compromised, or

unauthorized access to My SPCY Account otherwise occurs or may occur, I must notify SPCY immediately  

by contacting SPCY at the customer service contact information provided above. 

ii. Multifactor Authentication. I understand that, at SPCY’s discretion, I may be  

required to use at least two (2) forms of authentication when accessing My SPCY Account using My Login  

Credentials and performing certain operations in My SPCY Account (i.e., “Multifactor Authentication”).  

Forms of Multifactor Authentication in addition to My login credentials may include verification tokens

delivered through SMS or a specified and supported two-factor authentication application. If I choose to

install and use any such application on a device, I understand that I do so at My own risk, including the

risk that the operating system has been tampered with in any way. SPCY reserves the right in SPCY’s sole  

discretion to prohibit access from or by any device, including one on which the operating system has been

or is suspected of having been modified or tampered with. I agree that SPCY may provide applicable 

Multifactor Authentication data to a third-party service provider in order to help authenticate Me.

 

g. Fees. The fees for using the SPCY Account are found in Section 2 above. SPCY reserves the  

right to modify the fees associated with the SPCY Account in its sole discretion. SPCY reserves the right to  

modify or impose a different fee structure in the future in connection with any of the Services in its sole

discretion. SPCY will provide information regarding any such new fee structure in accordance with  

applicable law.

 

h. The SPCY Account Balance. I understand that the SPCY Account is a regulated money  

transmission stored-value product accessible through the Services that enables Me to add funds, store

balances, Credit Card funds, and engage in related types of transactions. My SPCY Account balance consists of  

the funds that I have in My SPCY Account excluding funds subject to pending transactions, subject to the  

terms of this Agreement and applicable law. I agree and understand that I bear sole responsibility for

funds necessary for any transactions involving My SPCY Account, and I agree and understand that SPCY  

reserves the right to refuse or reverse any transaction that occurs in connection with the Services in SPCY’s  

sole discretion. SPCY may, in its discretion, and if required by law, notify the parties to the transaction of

any such refusal or reversal. If SPCY refuses or reverses a transaction, SPCY will not be liable to Me for any  

resulting damages or claims. All costs associated with these actions will be My responsibility.

 

i. SPCY Account Functionality. In connection with My SPCY Account, I understand that I may  

have access to features including the ability to: (i) load funds (“Shape Plain Capital Dollars Balance Account Loads”); (ii) transfer funds to My 

External Bank Account (as defined below) or to an account that I own with an SPCY Affiliate (“Transfers”);  

(iii) send funds to and receive funds from others (“Pay & Request Service,” as described in Section 8

below) and (iv) access and spend My SPCY Account balance funds through My SPCY Account number (as  

described in Section 5, below). I also understand that, if I have elected to receive a network branded

payment card issued by Shape Plain Capital Private Bank (“SPCY Credit Card”), as described in the Shape Plain Capital Prepaid Card Program  

Cardholder Agreement, a portion of the funds loaded into My SPCY Account will be transferred by SPCY to  

My SPCY Credit Card (as further described below) and my use of the SPCY Credit Card will be subject to the terms,  

conditions and limitations set forth in this Agreement and in the agreement governing the SPCY Credit Card.  

 

i. Account Loads. I may fund My SPCY Account in the following ways: (1) by  

designating an external U.S.-issued bank account in my name (“External Bank Account”) and directing

SPCY to load funds to My SPCY Account from My External Bank Account through ACH, Instant Bank Transfer,  

or by a debit card transaction; (2) by transferring funds into My SPCY Account from any eligible account I  

own that is held at a Shape Plain Capital Affiliate (such account, an “SPCY Affiliate Account”); or (3) by providing  

My SPCY Account number information to a third party to make a payment to Me, which may include SPCY’s  

early direct deposit feature (“Early Direct Deposit”) as set forth in Section 8(c) below. I represent and

warrant that I have the legal right to use any funding method that I use to load funds to, and transfer

funds from, My SPCY Account. I understand that SPCY may limit the funding methods available for a specific  

transaction at any time in its sole discretion. I understand that SPCY reserves the right at its sole discretion  

to limit the amount of funds that I may load to My SPCY Account from My External Bank Account or an SPCY  

Affiliate Account at any given time or over any period of time, with or without notice to me. I understand

that SPCY will use commercially reasonable efforts to make funds available to My SPCY Account within one  

to five business days (or sometimes longer) after SPCY receives final settlement of any transfer into My  

SPCY Account and that transfers into My SPCY Account will be available when they are reflected in My SPCY  

Account balance. I also understand that funds credited to My SPCY Account through an ACH transfer to My  

SPCY Account that is not initiated by SPCY or through a debit card transfer will generally not be eligible for  

SPCFDIC insurance until the day after the funds are available for My use.

 

ii. Transfers. I understand that I may electronically transfer funds from My SPCY  

Account to My External Bank Account. By choosing to do so, I acknowledge that I am requesting that SPCY  

debit My SPCY Account balance and make a payment to Me by initiating a transfer to My external debit  

card, through an ACH credit entry to My linked External Bank Account, or through an Instant Bank Transfer

to My linked External Bank Account. Such transfer to My External Bank Account will typically arrive within

two business days, except for Instant Bank Transfers which typically arrive within minutes. I agree that

SPCY may use any means or payment system which SPCY, in its sole discretion, considers suitable to execute  

such transfers. I acknowledge and agree that it is my responsibility to ensure that My External Bank

Account linked to My SPCY Account is up to date and an account to which I am authorized to receive, and  

to which I authorize SPCY to send transfers of funds from My SPCY Account.  

I also understand that I may request that SPCY transfer funds in an amount that I select to  

an SPCY Affiliate Account. I understand that I must have an applicable SPCY Affiliate Account that enables  

transfers of funds from SPCY Accounts in order for such a transfer to be processed. When I request that  

SPCY transfer funds to an SPCY Affiliate Account, I acknowledge that I am requesting that SPCY Debit My SPCY

 

Account balance, but availability of such funds in My SPCY Affiliate Account is subject to the terms of My  

agreement with the applicable SPCY Affiliate.  

Notwithstanding the foregoing, I understand and agree that SPCY reserves the right to  

restrict or delay any transfer, including the amount of the transfer, for any purpose including, but not

limited to, suspected fraud or other potential illicit activity. I understand that SPCY also may hold or  

redirect a transfer, or otherwise restrict access to the funds in My SPCY Account, if SPCY is required to do  

so by a government or regulatory authority, court order, or facially valid subpoena. I acknowledge and

agree that I may not transfer funds from My SPCY Account to avoid an investigation by SPCY or any other  

party.

 

iii. Backup coverage. I understand that transfers of funds from My SPCY Account  

generally are limited to the amount of funds available in My SPCY Account, and that I am not permitted to  

overdraw the funds in My SPCY Account. Nevertheless, I understand that if My SPCY Account does have a  

negative balance, I am responsible to SPCY for the amount of the negative balance. I also understand that  

if I have an eligible brokerage account with Shape Plain Capital Financial (“brokerage account”), I may elect to  

provide SPCY with a standing authorization and instruction to initiate an electronic transfer of funds from  

My brokerage account to My SPCY Account in an amount necessary to prevent My SPCY Account from  

going negative as a result of a transfer of funds out of My SPCY Account (a “backup coverage”). Provided  

I have sufficient funds available in My brokerage account from which I have authorized backup coverage,

SPCY will approve a transfer from MY SPCY Account that, without the backup coverage would cause My SPCY  

Account to have a negative balance. I understand that any fees, restrictions or other terms and conditions

applicable to transfers out of My brokerage account will apply to any transfer made to My SPCY Account  

as part of backup coverage. I understand that backup coverage will only access Available Funds, as that

term is defined in the Shape Plain Capital Financial & Shape Plain Capital Securities, Customer Agreement, from  

my brokerage account EXCEPT that, if My brokerage account is a Margin Account, SPCY will not access  

margin lending or initiate a margin loan in My brokerage account.

 

iv. Preauthorized Payments/Right to Stop Preauthorized Payments.

Except with respect to transfers to the SPCY Credit Card, as described below, I do not have the right  

to request in advance that SPCY make regular payments out of My SPCY Account, although I may ask third  

parties to initiate regular payments out of My SPCY Account.  

 

1. Right to stop payment: If I have automatic recurring payments taken out

of My SPCY Account, I can stop any of these payments by calling SPCY at the customer service number above  

or by visiting ShapePlainCapital.com I must contact SPCY in time for it to receive My request at least  

three business days before the payment is scheduled to be made. If I call, SPCY may also require Me to put ln 

My request in writing and get it to SPCY within 14 days after I call. 

 

2. Notice of varying amounts: If these regular payments vary in amount,

the party I am going to pay is responsible for telling Me, 10 days before each payment, when the payment

will be made and how much it will be. (The party I am going to pay may allow Me to choose to get this

notice only when the payment would differ by more than a certain amount from the previous payment,

or when the amount would fall outside certain limits that I set.)

 

3. Liability for failure to stop payment of a preauthorized transfer: If I

order SPCY to stop a payment at least three (3) business days before the transfer is scheduled and SPCY  

does not do so, SPCY will be liable for My losses or damages. 

 

v. SPCY Card Transfers. If I have elected to receive an SPCY Card, I direct SPCY to  

transfer from My SPCY Account and maintain, on a daily basis, a balance of funds on My SPCY Card equal to  

two (2) times My average daily SPCY Card spend during the prior calendar month (“Card Funding”). Each  

time I use My SPCY Credit Card for a purchase or an ATM withdrawal, I request SPCY to move additional funds  

from My SPCY Account to the SPCY Card to restore the Card Funding amount. I also direct SPCY to transfer  

to My SPCY Card from My SPCY Account funds sufficient to pay any transaction authorized under My SPCY  

Card but for which there are insufficient funds loaded onto My SPCY Credit Card (for example, if I exceed the Card  

Funding amount on any particular day). I understand that transfers from My SPCY Account to My SPCY Card  

is not an overdraft credit feature and that I will not be charged for such transfers.

 

j. Confidentiality.

SPCY may disclose information to third parties about Me, My SPCY Account, or the transactions I  

make:

(i) Where it is necessary or helpful for completing transactions;

(ii) In order to verify the existence and condition of My SPCY Account for a third party,  

such as a merchant;

(iii) In order to comply with a government agency, court order, or other legal or

administrative reporting requirements;

(iv) If I give SPCY My written consent; 

(v) To SPCY’s employees, auditors, affiliates, service providers, or attorneys as  

needed;

(vi) In order to prevent, investigate, or report possible illegal activity;

(vii) In order to issue authorizations for transactions on My SPCY Account;  

(viii) As permitted by applicable law; or

(ix) As otherwise necessary to fulfill our obligation under this Agreement.

 

4. CREDIT CARD REWARDS PROGRAM / CASH BACK REWARDS PROGRAM 

 

a. Rewards. By signing up for the SPCD Balance Account and the SPCY Credit Card, I agree to be enrolled in  

the Credit Card Rewards program (“Credit Card Rewards Program”) or any other cash back rewards programs  

offered by SPCY (“Credit Cash Back Rewards Program”) (collectively “Rewards Program”). Under the Credit Card  

Rewards Program, I understand that I will be eligible to receive cash back (“Reward”) to my SPCD Balance Account  

for purchase transactions at certain retailers (each a “Reward Transaction”) using My SPCY Credit Card. Under  

the Cash Back Rewards Program, I understand that I will be eligible to receive a Reward to My SPCD Balance Account  

for certain purchase transactions using My SPCY Credit Card. The Reward will be a flat amount or a percentage of  

the posted Reward Transaction and will post to my SPCD Balance Account when the underlying Reward Transaction  

posts to my SPCD Balance Account. Certain limitations and restrictions apply. Please review the App for more  

information. I understand that the Credit Card Rewards Program is only available in the United States and  

is not available in United States Territories, such as Puerto Rico Without Processing Payment equipment.

 

b. Reward Adjustments. I agree that SPCY may adjust and/or forfeit a Reward from my SPCY 

Account in any of the following scenarios:

● If I return the Reward Transaction;

● If a Reward Transaction is credited to my SPCY Account for any reason, including  

where I have succeeded in a dispute filed regarding the Reward Transaction;

● If I violate the terms of this Agreement, the Shape Plain Capital Credit Card Agreement  

and/or the terms of the Rewards Program;

● If SPCY has reason to believe that I am abusing, defrauding, or otherwise gaming  

the Rewards Program.

 

c. Suspension/Termination

SPCY may suspend, terminate or otherwise limit my participation in the Rewards Program if it has  

reason to believe, in its sole discretion, that I am misusing or otherwise gaming the Rewards Program.

These reasons include, but are not limited to, situations where SPCY identifies potential fraudulent or  

suspicious activity, gaming behavior, and/or violation of this Agreement, the Shape Plain Capital Credit Card  

Agreement or terms of the Rewards Program. In addition, SPC.Y may suspend, terminate or otherwise limit  

my participation in the Rewards Program at any time and for any reason, with or without notice to me.

I understand my participation in the Rewards Program will terminate when my SPCY Account  

and/or my SPCY Card accounts are closed. 

 

d. Errors

If I have not received a Reward or if I believe that a Reward was calculated erroneously, I will

contact SPCY immediately. I understand that SPCY may ask me to submit proof of my Reward, and this proof  

may include a copy of the Reward Transaction receipt or similar documentation. If SPCY determines it has  

failed to properly credit my Reward, I understand my only remedy is the issuance of the Reward, as

determined by SPCY in its sole discretion. I understand that neither SPCY nor any of its affiliates will be liable  

to me for any error in the distribution and/or calculation of a Reward.

 

e. Third Party Service Provider

I understand that SPCY partners with a third party service provider to facilitate administration of  

the Credit Card Rewards Program. I understand that in order to receive Rewards from participating  

merchants, my transaction data may be shared with the third party service provider for the sole purpose

of helping to identify participating merchants and to facilitate Rewards and I consent to that sharing.

 

f. Modifications/Amendments

SPCY may modify the requirements, participating merchants, Reward amount, redemption  

frequency and any other aspect of this Reward Program at any time and for any reason.

 

5. TRANSFER TYPES AND LIMITATIONS

a. ACH Transfers

 may use My SPCY Account number to make ACH transfers, either originated through SPCY or

through a third party. ACH transfers are subject to: (i) the funds available in My SPCY Account; (ii) the  

transaction limits described below; and (iii) the other terms and conditions of this Agreement.

 

i. Originated ACH

I may instruct SPCY to withdraw funds from My SPCD Balance Account via an ACH transfer (an  

“Originated ACH Transfer”) and to add funds to My SPCY Account via an ACH transfer (an “Originated ACH  

Load”). I understand that I may also be able to instruct an SPCY Affiliate to withdraw funds from My SPCY  

Affiliate Account via an ACH transfer (an “ACH Withdrawal”) and to add funds to My SPCY Affiliate Account  

via an ACH transfer (an “ACH Deposit”), subject to the terms and conditions governing such SPCY Affiliate  

Account.

There are limits on the dollar amount and frequency of ACH transfers I can make each business

day. Applicable limits are set forth in the App and on the Website. These ACH transfers may sometimes

be referred to a "Transfers”, “Standard Transfer” or a similar name in the App and/or on the  

Website. These limits are designed to be flexible to protect the security of the Services and My SPCY  

Account. SPCY may change these limits at any time in its sole discretion, including for security reasons, and  

without advance notice to Me, except as otherwise required by applicable law.

● All Originated ACH Transfers plus all ACH Withdrawals I make in a business day count

towards the withdrawal limit set forth in the App and on the Website. Originated ACH

Transfers and ACH Withdrawals submitted before 7 p.m. Eastern Time will be counted

towards that business day’s limits, otherwise, they will count towards the next business

day’s limits.

● All Originated ACH Loads plus all ACH Deposits I make in a business day count towards

the deposit limit set forth in the App and on the Website. Originated ACH Loads and

ACH Deposits submitted before 7 p.m. Eastern Time will be counted towards that

business day’s limits, otherwise, they will count towards the next business day’s limits.

 

ii. Non-Originated ACH

I may instruct third parties to withdraw funds from My SPCY Account (a “Non-Originated  

ACH Transfer”), based on an authorization I provide to such third party, or to add funds to My SPCY Account  

(a “Non-Originated ACH Load”).

There are limits on the dollar amount of ACH transfers I can make each business day as

follows:

● I may withdraw up to $250,000.00 each business day via Non-Originated ACH Transfers.

● I may deposit up to $250,000.00 each business day via Non-Originated ACH Loads.

There are no limits on the number of Non-Originated ACH Transfers and Non-Originated

ACH Loads I may make each business day.

 

b. Debit Card Funding

I may use an external debit card to transfer funds into My SPCY Account (“Debit Card  

Funding”) subject to: (i) the funds available in My SPCY Account; (ii) the transaction limits described below;

and (iii) the other terms and conditions of this Agreement. I understand that I may also be able to use an

external debit card to transfer funds into and out of My SPCY Affiliate Account (“Affiliate Account Debit  

Card Funding”), subject to the terms and conditions governing such SPCY Affiliate Account. Debit Card  

Funding and Affiliate Account Debit Card Funding submitted on or before 11:59 p.m. Eastern Time will be

counted towards that day’s limits, otherwise, they will count towards the next day’s limits.

There are limits on the dollar amount and frequency of Debit Card Funding and Affiliate Account

Debit Card Funding transfers I can make each day. Applicable limits are set forth in the App and on the

Website. These limits are designed to be flexible to protect the security of the Services and My SPCY  

Account. SPCY may change these limits at any time in its sole discretion, including for security reasons, and  

without advance notice to Me, except as otherwise required by applicable law.

● All Debit Card Funding withdrawals plus all Affiliate Account Debit Card Funding withdrawals

I make in one day count towards the withdrawal limit set forth in the App and on the Website.

● All Debit Card Funding deposits plus all Affiliate Account Debit Card Funding deposits I make

in one day count towards the deposit limit set forth in the App and on the Website.

 

c. Instant Bank Transfers

I may be able to use my SPCY Account to instantly send funds to and from My External Bank  

Account (“Instant Bank Transfers”) subject to (i) the funds available in My Account or My External Bank

Account, as applicable; (ii) the transaction limits described below; and (iii) the other terms and conditions

of this Agreement. I understand that I may also be able to use My SPCY Affiliate Account to instantly send  

funds to and from My External Bank Account (“Affiliate Account Instant Bank Transfer”), subject to the

terms and conditions governing such SPCY Affiliate Account. Instant Bank Transfers and Affiliate Account  

Instant Bank Transfers submitted on or before 11:59 p.m. Eastern Time will be counted towards that day’s

limits, otherwise, they will count towards the next day’s limits.

There are limits on the dollar amount of Instant Bank Transfers and Affiliate Account Instant Bank

Transfers I can make each day. Applicable limits are set forth in the App and on the Website. These limits

are designed to be flexible to protect the security of the Services and My SPCY Account. SPCY may change  

these limits at any time in its sole discretion, including for security reasons, and without advance notice

to Me, except as otherwise required by applicable law. All Instant Bank Transfers and Affiliate Account

Instant Bank Transfers I make in a day count towards this limit.

 

d. Pay & Request Transfers

I may use the Pay & Request Service to send and receive Pay Transfers, as described in Section 8

below, subject to (i) the funds available in My Account; (ii) the transaction limits described below; and (iii)

the other terms and conditions of this Agreement.

There are limits on the dollar amount and frequency of Pay Transfers I may send and receive each

business day. Applicable limits are set forth in the App and on the Website. These limits are designed to

be flexible to protect the security of the Pay & Request Service and My SPCY Account. SPCY may change  

these limits at any time in its sole discretion, including for security reasons, and without advance notice

to Me.

 

e. Changes to Transfer Limits

I understand and agree SPCY may change these limits at any time in its sole discretion and without  

advance notice to Me, except as otherwise required by law. Notwithstanding anything herein to the

contrary, I understand and agree that SPCY reserves the right to restrict, limit or delay any transfer or  

attempted transfer, for any purpose including, but not limited to, suspected fraud or other potential illicit

activity and for purposes of maintaining account security.

 

f. SPCFDIC Insurance 

If a transfer to or from My SPCY Account is rejected or returned and the related funds must be re- 

credited to My SPCY Account, I understand that these re-credited funds may not be eligible for SPCFDIC  

insurance until the day after the funds are made available for use in MY SPCY Account. I also understand  

that funds credited to My SPCY Account through a debit card transaction may not be eligible for SPCFDIC  

Insurance until the day after the funds are made available for use in My SPCY Account. 

 

6. DOCUMENTATION

a. Preauthorized Credits. If I have arranged to have direct deposits made to My SPCY Account  

at least once every 60 days from the same person or company, it is the responsibility of the person or

company making the deposit to tell Me every time they send Me money. I can also check My SPCY Account  

online in the App or on the Website to see if a deposit has been received.

 

b. Periodic Statements. I will get electronic monthly statements for My SPCY Account, unless  

there are no transfers in a particular month. In any case I will get the statement at least quarterly. I may

obtain information about the available funds in My SPCY Account and a history of My transactions on the  

Website or in the App   

 

7. ERROR AND DISPUTE RESOLUTION; TRANSACTION INFORMATION

a. Errors and Disputes. If I believe that there are errors involving electronic funds transfers

on My SPCY Account or I have questions about My SPCY Account, I understand that I can contact SPCY in the  

 Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States

Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory

Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147

I understand that I should contact SPCY or otherwise take an action described above through the  

Services as soon as I can if I believe that there is an error that has occurred on My SPCY Account. I  

understand that I can report an error up to 60 days after the monthly account statement on which I believe

the error occurred was first sent to Me. I also understand that SPCY will need certain information from Me  

in order to investigate My claim, such as: (i) My name, phone number, and/or other identifying

information for My SPCY Account (ii) an explanation of why I believe there was an error; (iii) the dollar  

amount involved, to the extent known; and (iv) when I believe the error took place, if possible.

I understand that SPCY may require Me to send My complaint or question in writing within 10  

business days if I have contacted SPCY by telephone. SPCY will investigate promptly and determine whether  

an error occurred within 10 business days after I contact SPCY, and if SPCY determines that an error has

occurred, will correct any such error promptly. I understand that if SPCY needs more time, SPCY may take  

up to 45 days to investigate My complaint or question. If SPCY decides it is necessary to take up to the 45  

days to investigate the error, SPCY will provisionally credit My SPCY Account within 10 business days for the  

amount I think is in error. This means I will have the money during the time SPCY takes to complete its  

investigation. However, if SPCY asks Me to put My complaint or question in writing and SPCY does not  

receive the written response within 10 business days, SPCY may, at its discretion, not credit My SPCY  

Account. I understand that funds provisionally credited to My SPCY Account will not be eligible for SPCFDIC  

insurance until the day after the funds are available for My use.

For errors involving new SPCY Accounts, point-of-sale, or foreign-initiated transactions, SPCY may  

take up to 90 days to investigate My complaint or question. For new SPCY Accounts, SPCY may take up to  

20 business days to credit My SPCY Account for the amount I think is an error.  

SPCY will tell Me the results of its investigation into any error within three business days after SPCY  

completes its investigation. If SPCY decides that there was no error, SPCY will send Me a written explanation,  

and I may ask SPCY for copies of the documents used in SPCY’s investigation. If I need more information  

about SPCY’s error resolution procedures, I can call SPCY 

Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States

Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory

Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147

For purposes of these disclosures, SPCY’s business days are Monday through Friday, excluding  

federal holidays.

 

b. My Liability for Unauthorized Transactions. I understand that I must tell SPCY at once if I  

believe that an electronic funds transfer has been made by a login to My SPCY Account without My

authorization (each, an “Unauthorized Transaction”). I understand that I can contact SPCY by calling SPCY

Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States

Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory

Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147

If I inform SPCY within  

two (2) business days (Monday through Friday, not including federal holidays), I understand that I can lose

no more than $50. However, if I do not tell SPCY within two (2) business days after I learn of an  

Unauthorized Transaction, and SPCY can prove that it could have stopped the Unauthorized Transaction if  

I had told SPCY within that timeframe, I understand that I could lose as much as $500,000.00  

Additionally, if any statement of mine shows an electronic funds transfer that I did not make,

including those made by My SPCY Account, the mobile application, a code, or any other means, I must also  

tell SPCY at once. If I do not tell SPCY within 60 days of the date SPCY sent Me the first statement on which  

the Unauthorized Transaction appeared, I understand that I may not get back any funds associated with

Unauthorized Transactions that occur after the 60 days if SPCY can prove that such Unauthorized  

Transactions would not have occurred if I had told SPCY in time. If My delay in telling SPCY was due to  

extenuating circumstances, such as if I was taking extended travel or was hospitalized, SPCY will extend the time periods.  

I understand that Unauthorized Transactions are not considered to include: (i) giving someone

access to My SPCY Account (e.g., if I give them My username or password) or someone is otherwise an  

Authorized Card User and the person uses My SPCY Account without My knowledge or permission, unless  

I have notified SPCY that electronic transfers by that person are no longer authorized; (ii) I, or someone I 

am acting in concert with, act with fraudulent intent; or (iii) I make an error in providing payment

instructions, including misidentifying a Recipient of a Pay Transfer.

 

c. SPCY Liability. If SPCY does not complete a transaction or fails to stop preauthorized  

transfers pursuant to this Agreement to or from My SPCY Account on time or in the correct amount in  

accordance with this Agreement, SPCY will be liable for My losses or damages, subject to the following  

exceptions:

 

(i) through no fault of SPCY’s, I do not have sufficient funds in My SPCY Account, an External  

Bank Account, or an Affiliate Account to complete a transaction;

(ii) My funds are subject to restriction by government or regulatory authority, court order,

or facially valid subpoena, any other applicable legal process, or other encumbrances that

restricts transactions;

(iii) I am making a transaction at an ATM or using My SPCY Credit Card for a purchase and My SPCY  

Account does not have sufficient funds for the transaction;

(iv) if the SPCY App or Website is not working properly and I know about the issue when I  

initiate the transaction; or

(v) circumstances beyond the control of SPCY prevent the transaction, despite SPCY taking  

reasonable precautions to prevent such circumstances from occurring.

 

d. Scams and Mistakes. I understand and agree that SPCY is not liable to me for payments I  

send, including Pay Transfers, even in the event I am subject to a third-party scam or I make a mistake in

providing the payment information. I understand that I could lose all the funds associated with such

payments. I further understand that I should only send payments, including Pay Transfers, to others that

I know and trust, and I should carefully review all information before sending a payment.

 

e. Other Disputes. I understand that I may have different rights and obligations, including

with respect to dispute resolution procedures, for My External Bank Accounts or My SPCY Affiliate  

Accounts. I understand that I must consult the terms and conditions for any such applicable external

funding source (including an SPCY Affiliate Account) for the rights and resolution procedures I may have  

with respect to such accounts. My inquiries regarding disputes with any such third party should be

directed to the third party, even if the third party is an SPCY Affiliate Account.

 

8. ADDITIONAL FEATURES OF THE SERVICES.

a. SPCFDIC Pass-Through Insurance. I understand that when I load or receive funds in My SPCY  

Account, the funds in My SPCY Account Balance are held by SPCY in pooled bank accounts for the benefit

of SPCY customers (or substantially similar titling) (such accounts, “SPC Accounts”) at one or more SPCFDIC- 

insured banks (currently, Shape Plain Clothing, Shape Plain Capital Private Bank, N.A.). The selection of SPCFDIC-insured banks is made by  

SPCY in its sole discretion, and may be subject to change without notice. I agree and understand that SPCY  

holds funds in such SPC Accounts as agent and custodian for SPCY customers and I consent to SPCY acting 

as My agent to do so. I further understand that these SPC Accounts are set up to provide pass-through

SPCFDIC insurance, meaning (subject to applicable limitations described below) in the event that a bank

holding such SPC Accounts fails, I should be insured by the SPCFDIC up to the coverage limit of $250,000 in

most instances. I understand that this coverage is limited to the aggregated amount of all of My deposits

at Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. I also understand that SPCFDIC insurance coverage is contingent upon SPCY  

maintaining accurate records and based on determination of the SPCFDIC as receiver at the time of the

receivership should Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. fail. I further understand that My SPCY Account  

Balance funds will not receive the benefit of SPCFDIC insurance before they are placed in one of the SPC

Accounts, and that in certain situations, SPCY may make funds available to me through my SPCY Account  

before the funds are placed into the SPC Accounts and are eligible for SPCFDIC insurance. These situations

include when funds from an ACH transfer are re-credited to My SPCY Account because the ACH transfer  

was returned, funds are provisionally credited to My SPCY Account during an error investigation, funds are  

credited to My SPCY Account for certain ACH transactions not initiated by SPCY, funds are credited to My  

SPCY Account through an external debit card funding transaction, in certain transfers from my Affiliate  

Accounts, and where funds are credited to My SPCY Account in connection with Early Direct Deposit and 

the Rewards Program.

I understand that SPCFDIC pass-through insurance protects Me against the risk of loss of funds in My

SPCY Account Balance in the event that the SPCFDIC-insured bank where SPCY deposits such funds were to fail.  

However, SPCFDIC insurance does not protect Me against the risk of SPCY insolvency. SPCY believes that, in the  

unlikely event that SPCY becomes insolvent, funds held on deposit in the SPC Accounts should be protected  

from creditors of SPCY (or any SPVY Affiliate). Nevertheless, even if funds in the SPC Accounts (or any other  

funds held by SPCY associated with My SPCY Account Balance) are protected from such creditors, I  

understand that in the event of insolvency I may not have access to those funds while any court or other

legal proceedings related to such funds are pending.

 

b. No Interest. I understand that I will not receive any interest or other return on funds held

with SPCY.

 

c. Early Direct Deposit. I understand that SPCY may provide Me with access to direct deposit  

funds on the day SPCY’s bank receives a payment file, which may be up to two (2) days earlier than the  

scheduled settlement date or up to four (4) days earlier for qualifying government payments ("Early

Funds"). I understand that I am not guaranteed early access to direct deposit funds, and that early access

to direct deposits on one occasion does not mean that I will have early access to direct deposit funds on

future occasions. I understand that SPCY’s ability to provide Me with Early Funds also depends, in part, on

when SPCY’s bank receives a payment file. I also understand that SPCY reserves the right to restrict Early  

Funds, including the amount of the direct deposit funds, for any reason. In addition, I understand that if

My direct deposit is reversed or returned, including, but not limited to situations where funds have been

credited to My SPCY Account in error or where the payee’s bank reverses or returns the payment file, that  

SPCY may restrict Early Funds and/or reverse any credit made to My SPCY Account. I understand that My 

Early Funds are not eligible for SPCFDIC pass-through insurance if provided to Me before SPCY receives and  

deposits the actual direct deposit funds into My SPCY Account.

 

d. Pay & Request Service

 

i. Description of Service and Eligibility. I may use the Pay & Request Service to send

funds to or receive funds from (each, a “Pay Transfer”) others using the Pay & Request Service (each, a

“User”) and to request funds from another User (each, a “Request”). I understand that My SPCY Account  

must be in good standing for Me to be eligible to use the Pay & Request Service. I agree to use the Pay &

Request Service only for personal, non-commercial purposes.

I understand that I should only use the Pay & Request Service with Users I know and trust.

 

ii. Sending Pay Transfers. I may direct SPCY to send funds from My SPCY Account to  

a User that I designate (each, a “Recipient”) through the Pay & Request Service. When I initiate a Pay

Transfer, I authorize SPCY to debit My SPCY Account in the amount I specify and to send those funds to My  

designated Recipient immediately. I understand and agree that when I initiate a Pay Transfer, processing

will begin, and funds will be debited from My SPCY Account, as early as the moment I submit the Pay  

Transfer. As a result, SPCY may not be able to stop or cancel a Pay Transfer after I have submitted it.  

I understand and agree that I am solely responsible for the accuracy of any information I

provide in connection with a Pay Transfer including, but not limited to, the Recipient’s name, username,

mobile phone number, email address or other identifying information and the Pay Transfer amount. If I

provide incorrect information for any Pay Transfer, I understand and agree that SPCY is not required to  

stop, cancel or recover funds associated with the Pay Transfer and that I, not SPCY, am responsible for the  

Pay Transfer, even if it is sent to an incorrect person or in an incorrect amount.

 

iii. Receiving Pay Transfers. I may receive funds to My SPCY Account from another  

User through the Pay & Request Service. When I receive a Pay Transfer, I authorize SPCY to credit My SPCY 

Account in the amount of the Pay Transfer. I understand that most Pay Transfers will occur within minutes,

but there may be circumstances when the Pay Transfer takes longer. Funds I receive from a Pay Transfer

will be available when they are reflected in My SPCY Account balance. I understand that once a Pay Transfer  

to Me is initiated, I may decline the transfer the first time it is initiated and sent to Me by a specified

sender. Thereafter any Pay Transfers to Me initiated by such specified sender will be credited to My SPCY  

Account automatically.

 

iv. Requests. I may send a Request to a User that I designate (“Request Recipient”)

to ask for payment from the Request Recipient in an amount I specify. I understand that the Request

Recipient is not obligated to send Me funds upon receipt of my Request and may reject or ignore My

Request. SPCY does not guarantee that I will receive money from the Request Recipient when I send a  

Request or that I will receive the amount that I asked for.

I understand and agree that I am solely responsible for the accuracy of any information I

provide in connection with a Request including, but not limited to, the Request Recipient’s name,

username, mobile phone number, email address or other identifying information and the Request

amount. SPCY is not responsible or liable if I provide incorrect information for any Request or if the Request  

Recipient rejects or ignores My Request or sends Me an amount that different from the amount I asked

for.

I agree to receive Requests from other Users. I understand that I am not obligated to send

funds to any User in response to a Request. If I chose to do so, I understand that I should only send funds

to Users I know and trust and for legitimate amounts I owe to such User.

 

v. Prohibited Uses. I agree that I will not use the Pay & Request Service for any of

the following (each, a “Prohibited Use”):

● Any business purposes, including to send, receive or request payment for a good or

service;

● To send, receive or request money for the payment or collection of a debt;

● To request or receive funds owed to another person;

● To collect any funds owed pursuant to a court order; or

● Any purpose that violates applicable law or the Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. App Use Standards. 

SPCY reserves the right to request information from Me about the purpose of any Pay  

Transfer or Request for any reason, including to determine compliance with this Agreement. SPCY reserves the right to reject, cancel or reverse any Pay Transfer or Request that it suspects may be related to any  

Prohibited Use.

 

vi. Cancellation and Termination. SPCY reserves the right to delay, reject, cancel or  

reverse a Pay Transfer or Request for any reason in its sole discretion, including to prevent fraud, verify

the identity of the Users or meet its regulatory obligations. I authorize SPCY to debit or credit My SPCY  

Account, as applicable, in connection with any Pay Transfer that is rejected, canceled or reversed.

SPCY may suspend or terminate My use of all or any portion of the Pay & Request Service at  

any time for any reason, with or without notice to Me, in SPCY’s sole discretion, including for any use of  

the Pay & Request Service in violation of this Agreement, the Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. App Use Standards or applicable

law.

 

vii. Limitation of Liability. I understand that SPCY will not be liable for My losses or  

damages resulting from, without limitation, the following instances:

● I do not have enough funds available in My SPCY Account to complete the Pay Transfer; 

● A Recipient declines a Pay Transfer or a Request Recipient refuses My Request;

● SPCY rejects a Pay Transfer or Request because it has reason to believe the requested  

Pay Transfer or Request is unauthorized, violates this Agreement or is related to a

Prohibited Use;

● I send a Pay Transfer or send funds in response to a Request resulting from a scam by

a third party;

● I make an error when initiating a Pay Transfer and funds are sent to the incorrect User

or in an incorrect amount;

● A Pay Transfer is reversed due to fraud or erroneous distribution (as described in

Section 10 below);

● Circumstances beyond SPCY’s control (such as fire, flood, or computer or  

communication failure) prevent the completion of the Pay Transfer; or

● If any other liability exception applies under this Agreement or applicable law.

 

e. Promotions and Rewards. SPCY may, from time to time, offer promotions and rewards in  

connection with My SPCY Account. I understand such offers may be subject to additional terms and  

conditions, which may include eligibility requirements and restrictions. Unless otherwise provided in the

additional terms and conditions, residents of Puerto Rico are not eligible for any promotions or rewards without Shape Plain Clothing, Shape Plain Capital Private Bank, N.A.Correct Processing Equipment.

 

9. RIGHT OF OFFSET

I authorize SPCY to recover amounts I owe, and to debit, charge or otherwise exercise a right of offset to  

recover funds from the balance in My SPCY Account, My External Bank Account, any Affiliate Account I  

own, or any other payment instrument linked to My SPCY Account. This authorization and/or right of offset  

shall survive termination of My SPCY Account and this Agreement. If SPCY’s attempt to recover funds is not  

successful, I agree that the authorization and/or right of offset hereunder includes a grant to SPCY of any  

additional authorizations and/or rights of offset required to recover the amount I owe to SPCY in complete  

compliance with any applicable laws, rules or industry regulations. SPCY may take these actions without  

prior notice to Me.

 

10. ERRONEOUS DISTRIBUTIONS

I authorize SPCY to debit My SPCY Account for any funds erroneously distributed to Me, including a Pay  

Transfer that was erroneously sent to Me. Where I have spent such funds, I agree to promptly reimburse

SPCY for the amount of the distribution.

 

11. RESTRICTIONS ON USE.

a. Acceptable use policy. I agree not to: (i) use the Services to upload, transmit, display, or

distribute any content that (a) violates any third-party right, including any copyright, trademark, patent,

trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary

right; or (b) that is in violation of any law, regulation, or obligations or restrictions imposed by any third

party, or is otherwise objectionable; (ii) upload, transmit, or distribute to or through the Services any

computer viruses, worms, or any software intended to damage or alter a computer system or data; (iii)

send through the Services unsolicited or unauthorized advertising, promotional materials, junk mail,

spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether

commercial or otherwise; (iv) abuse other users’ personal information that I receive through the Services,

such as to harvest, collect, gather or assemble information or data regarding other users, including email

addresses, without their consent; (v) interfere with, disrupt, or create an undue burden on servers or

networks connected to the Services, or violate the regulations, policies or procedures of such networks;

(vi) attempt to gain unauthorized access to the Services (or to other computer systems or networks

connected to or used together with the Services), whether through password mining or any other means;

(vii) interfere with any other user’s use and enjoyment of the Services; (viii) impersonates any person or

entity, including any employee or representative of SPCY; (ix) use the services in a manner that would  

abuse the payment card association rules or payment card system; (x) use the Services, and conduct

transactions in connection with the Services solely to earn points, perks and other similar rewards with

My SPCY Account; or (xi) use software or automated agents or scripts to produce multiple accounts on the  

Services, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data

from) the Services (provided, however, that SPCY conditionally grants to the operators of public search 

engines revocable permission to use spiders to copy materials from the website for the sole purpose of

and solely to the extent necessary for creating publicly available searchable indices of the materials, but

not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).

 

b. Certain Restrictions. By accessing and using the Services I agree that I will not, and will

not permit any third party to: (i) license, sell, rent, lease, transfer, assign, distribute, host, or otherwise

commercially exploit the Services, whether in whole or in part, or any content displayed on the Services;

(ii) frame or utilize framing techniques to enclose any trademark, logo, or other SPCY content (including  

images, text, page layout or form) of SPCY; (iii) modify, make derivative works of, disassemble, reverse  

compile or reverse engineer any part of the Services; (iv) access or use the Services in order to build a

similar or competitive website, product, or service; and (v) copy, reproduce, distribute, republish,

download, display, post or transmit in any form or by any means any part of the Services, except as

expressly permitted herein. Unless otherwise indicated, any future release, update, or other addition to

the functionality of the Services shall be subject to this Agreement. All copyright and other proprietary

notices on the Services (or on any content displayed on the Services) must be retained on all copies

thereof.

 

b. Certain Restrictions. By accessing and using the Services I agree that I will not, and will

not permit any third party to: (i) license, sell, rent, lease, transfer, assign, distribute, host, or otherwise

commercially exploit the Services, whether in whole or in part, or any content displayed on the Services;

(ii) frame or utilize framing techniques to enclose any trademark, logo, or other SPCY content (including  

images, text, page layout or form) of SPCY; (iii) modify, make derivative works of, disassemble, reverse  

compile or reverse engineer any part of the Services; (iv) access or use the Services in order to build a

similar or competitive website, product, or service; and (v) copy, reproduce, distribute, republish,

download, display, post or transmit in any form or by any means any part of the Services, except as

expressly permitted herein. Unless otherwise indicated, any future release, update, or other addition to

the functionality of the Services shall be subject to this Agreement. All copyright and other proprietary

notices on the Services (or on any content displayed on the Services) must be retained on all copies

thereof.

 

12. SPCY COMMUNICATIONS.  

 

a. Electronic Signatures. I agree to transact business with SPCY electronically. By  

electronically accepting the terms of this Agreement, I acknowledge and agree that such electronic signature is valid evidence of My consent to be legally bound by this Agreement and such subsequent

terms as may govern the use of the Services. The use of an electronic version of any document fully

satisfies any requirement that the document be provided to Me in writing. I accept notice by electronic

means as reasonable and proper notice, for the purpose of any and all laws, rules and regulations.

 

b. Telephone Conversations and Electronic Communications. I understand and agree that

SPCY may record and monitor any telephone or electronic communications with Me. Unless otherwise  

agreed in writing in advance, SPCY does not consent to the recording of telephone conversations by any  

third party or Me. I acknowledge and understand that not all telephone or electronic communications are

recorded by SPCY, and SPCY does not guarantee that recordings of any particular telephone or electronic  

communications will be retained or capable of being retrieved. I also acknowledge and agree that SPCY  

may maintain and retain records of all information, activity, and communications relating to My SPCY  

Account and use of the Services.

 

c. Oral Authorization. I agree that SPCY shall be entitled to act upon any oral instructions  

given by Me so long as SPCY reasonably believes such instruction was actually given by Me or My 

authorized agent.

 

d. Consent to Electronic Delivery of Documents. By agreeing to electronic delivery, I am

giving My informed consent to electronic delivery of all Account Documents, as defined below, other than

those I have specifically requested to be delivered in paper form. “Account Documents” include any

notices, disclosures, account statements, regulatory communications (such as privacy notices), tax-related

documents, and any other information, documents, data, and records regarding My SPCY Account and the  

SPCY Services (including amendments to this Agreement) delivered or provided to Me by SPCY and any  

other parties. Account Documents may be sent to Me at the mailing address for My SPCY Account or the  

email address that I have given to SPCY in My SPCY Account application or at such other address as I may  

hereafter give SPCY in writing or by email at least ten calendar days prior to delivery. All communications  

so sent, whether in writing or otherwise, shall be deemed given to Me personally when sent or posted by

or on behalf of SPCY, whether actually received or not. I agree that if SPCY sends an email to the email  

address on record for My SPCY Account, this constitutes “written notice” from SPC.Y to Me, and that the  

date of receipt is considered to be the date of transmission. I understand that it is My sole responsibility

to ensure that any emails from SPCY or SPCY Affiliates are not marked as SPAM. I acknowledge that SPCY’s 

primary methods of communication with Me include (i) posting information via the Services, (ii) sending

email(s) to My email address of record, and (iii)  providing Me with notice(s) that will direct Me to the

mobile application, website, or other elements of the Services where I can read and print such

information. Unless otherwise required by law, SPCY reserves the right to post Account Documents on the

SPCY mobile application or website without providing additional notice to Me. Regardless of whether or  

not I receive an e-mail notification, I agree to check the SPCY mobile application and website regularly to

avoid missing any information, including time-sensitive or otherwise important communication.

Additionally, I acknowledge that the Internet is not a secure network and agree that I will not send any

confidential information, including SPCY Account numbers or passwords, in any unencrypted e-mails. I also  

understand that communications transmitted over the Internet may be accessed by unauthorized or

unintended third parties and agree to hold SPCY, SPCY Affiliates, and SPCY and SPCY Affiliates’ respective  

officers and employees harmless for any such access regardless of the cause.

 

e. Costs. Potential costs associated with electronic delivery of Account Documents may

include charges from Internet access providers and telephone companies, and I agree to bear these costs.

SPCY and SPCY Affiliates will not charge Me additional online access fees for receiving electronic delivery of  

Account Documents.

 

f. Revocation of Consent. Subject to the terms of this Agreement, I may revoke or restrict

My consent to electronic delivery of Account Documents at any time by notifying SPCY in writing of My 

intention to do so. I also understand that I have the right to request paper delivery of any Account

Document that the law requires SPCY to provide Me in paper form. I understand that if I revoke or restrict 

My consent to electronic delivery of Account Documents or request paper delivery of same, SPCY, in its  

sole discretion, may charge Me a reasonable service fee for the delivery of any Account Document that

would otherwise be delivered to Me electronically, restrict or close My SPCY Account, or terminate My  

access to the Services. I understand that neither My revocation or restriction of consent, My request for

paper delivery, nor SPCY’s delivery of paper copies of Account Documents will affect the legal effectiveness  

or validity of any electronic communication provided while My consent was in effect.

 

g. Duration of Consent. My consent to receive electronic delivery of Account Documents

will be effective immediately and will remain in effect unless and until either I or SPCY revoke it. I  

understand that it may take up to three business days to process a revocation of consent to electronic

delivery, and that I may receive electronic notifications until such consent is processed.

 

h. Hardware and Software Requirements. I understand that in order to receive and

download electronic deliveries, I must have access to the Internet, a valid e-mail address, and the ability

to download such applications as SPCY may specify and to which I have access. I agree that I can download, 

save, or print any Account Documents I receive via electronic delivery for My records. I will maintain a

valid e-mail address and continue to have access to the Internet.

 

i. Generally. I may have the opportunity to provide SPCY with My phone number or e-mail  

address. By providing My phone number or email address to SPCY, I consent to receive SMS/text messages,  

and email communications from SPCY. Communications from SPCY may include communications about My  

use of the Services.

 

j. Promotional Email Communications. If I opt-in to receive marketing or promotional email

communications from SPCY, I will have the ability to opt out of receiving such communications by following  

the unsubscribe instructions in the communication itself. I ACKNOWLEDGE THAT I AM NOT REQUIRED TO

CONSENT TO RECEIVE PROMOTIONAL EMAILS AS A CONDITION OF USING THE SERVICES. CONSENT TO

THESE PROMOTIONAL MESSAGES IS NOT REQUIRED TO ACCESS THE SITE OR SERVICES.

 

13. ACCESS TO THE SERVICES.

 

a. Access and Use. Subject to this Agreement, SPCY grants Me a non-transferable, non- 

exclusive, revocable, limited right to access and use the Services solely for My own personal,

noncommercial use.

 

b. Modification. Subject to limitations imposed by applicable law, SPCY reserves the right, at  

any time, to modify, suspend, or discontinue the Services (in whole or in part) with or without notice to

Me. Notwithstanding applicable obligations relating to any funds in My SPCY Account, I agree that SPCY will  

not be liable to Me or to any third party for any modification, suspension, or discontinuation of the

Services or any part thereof.

 

c. No Support or Maintenance; Necessary Equipment. SPCY has no obligation to provide Me  

with any support or maintenance in connection with the Services. I am solely responsible for fees such as

Internet connection or mobile fees that I incur when accessing the Services.

 

d. Application License. Subject to My compliance with the Agreement, SPCY grants Me a  

limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use

a copy of the SPCY mobile application on a single mobile device or computer that I own or control and to  

run such copy of the SPCY mobile application solely for My own personal, noncommercial purposes.  

Furthermore, with respect to any mobile application accessed through or downloaded from the Apple

App Store (an “App Store Sourced Application”), I will only use the App Store Sourced Application (a) on

an Apple-branded product that runs the iOS (Apple’s proprietary operating system) and (b) as permitted

by the “Usage Rules” set forth in the Apple App Store Terms of Service. Notwithstanding the first sentence

in this section, with respect to any Application accessed through or downloaded from the Google Play

store (a “Google Play Sourced Application”), I may have additional license rights with respect to use of

the mobile application on a shared basis within SPCY’s designated family group.  

 

e. Updates. I understand that the Services are evolving. As a result, SPCY may require that I  

accept updates to the Services that I have installed on My computer or mobile device. I acknowledge and

agree that SPCY may update the Services with or without notifying Me. I may need to update third-party  

software from time to time in order to use Services.

 

f. Downtime. I agree and understand that part or all of the Services may periodically be

unavailable during scheduled maintenance or unscheduled downtime (“Downtime”). I agree and

understand that SPCY is not liable or responsible to Me for any inconvenience or losses to Me as a result  

of Downtime.

 

14. OWNERSHIP.

 

a. The Services. I agree that SPCY and its Affiliates (to the extent applicable) and its suppliers  

own all rights, title and interest in and to the Services (including but not limited to, any computer code,

themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds,

musical compositions, audiovisual effects, methods of operation, moral rights, documentation, and SPCY

software). I will not remove, alter or obscure any copyright, trademark, service mark or other proprietary

rights notices incorporated in or accompanying any of the Services.

 

b. Copyright/Trademark Information. Copyright © 2010, Shape Plain Clothing, Shape Plain Capital Private Bank, N.A. All rights  

reserved. All trademarks, logos and service marks (“Marks”) displayed on the Services are SPCY’s property  

or the property of other third parties. I am not permitted to use these Marks without SPCY’s prior written  

consent or the consent of such third parties which may own the Marks. All goodwill generated from the

use of any Marks will insure SPCY’s benefit.

 

c. SPCY Content. I agree that I have no right or title in or to any SPCY content that appears on  

or in the Services.

 

d. Feedback. I agree that submission of any ideas, suggestions, documents, and/or

proposals to SPCY through its suggestion, feedback, wiki, forum, or similar pages (“Feedback”) is at My  

own risk and that SPCY has no obligations (including without limitation obligations of confidentiality) with  

respect to such Feedback. I represent and warrant that I have all rights necessary to submit the Feedback.

I hereby grant to SPCY a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully

sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format,

create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any

and all Feedback, and to sublicense the foregoing rights, in connection with the operation and

maintenance of the Services and/or SPCY’s business.

 

15. COMPLIANCE WITH THE GOVERNMENT; ACCOUNT SUSPENSION AND INVESTIGATIONS.

I acknowledge and agree that SPCY has the right to immediately (i) cause to be suspended My SPCY Account  

or any other account I may now or in the future have with an Affiliate (i.e., an “Affiliate Account,” as

defined herein), to the extent permitted by the customer agreement with an Affiliate for such an Affiliate

Account, (ii) cause the funds and assets in My SPCY Account and any Affiliate Account to be frozen, and (iii)  

investigate My SPCY Account, until a determination has been made, if (A) SPCY suspects, in its sole  

discretion, My SPCY Account or any Affiliate Account to be in violation of this Agreement, SPCY’s Anti- 

Money Laundering (“AML”) program or that of any of SPCY’s Affiliates, any applicable laws or regulations,  

or any other applicable policies; (B) SPCY or any of SPCY’s Affiliates are required to do so by a government  

or regulatory authority, court order, or facially valid subpoena; (C) My SPCY Account or any Affiliate  

Account is subject to any pending litigation, investigation, or governmental proceeding; (D) My SPCY  

Account has a negative balance because a loading of funds to My SPCY Account failed for any reason (e.g.,  

My ACH deposit was returned to My bank); (E) SPCY believes that there is suspicious or unusual activity in

My SPCY Account or any Affiliate Account or suspect that I am using My SPCY Account or other account  

information in an unauthorized or inappropriate manner; (F) SPCY suspects, or are investigating, fraud or  

other potential illicit activity involving My SPCY Account or an Affiliate suspects or is investigating any such  

activity involving an Affiliate Account; or (G) I have not accessed My SPCY Account in two (2) years or more.  

SPCY may provide Me with notice of any such suspension of My SPCY Account if legally permitted to do so.  

In connection with My use of My SPCY Account and the Services, I agree that I will cooperate in an  

investigation concerning activity that potentially violates the law or this Agreement.

 

16. DISCLAIMER OF WARRANTIES AND CONDITIONS.

 

a. As Is. I EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY

APPLICABLE LAW, MY USE OF THE SERVICES, MY SPCY ACCOUNT, AND MY SPCY CREDIT CARD IS AT MY SOLE RISK,  

AND THE SERVICES, MY SPCY ACCOUNT AND MY SPCY CREDIT CARD ARE PROVIDED ON AN “AS IS” AND “AS  

AVAILABLE” BASIS, WITH ALL FAULTS. SPCY EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS,  

AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE

AND NON-INFRINGEMENT ARISING FROM USE OF THE SERVICES.

 

i. SPCY MAKES NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE  

SERVICES WILL MEET MY REQUIREMENTS; (2) MY USE OF THE SERVICES WILL BE UNINTERRUPTED,

TIMELY, SECURE OR ERROR-FREE; OR (3) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE

SERVICES WILL BE ACCURATE OR RELIABLE.

 

ii. ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE

SERVICES IS ACCESSED AT MY OWN RISK, AND I SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO MY

PROPERTY, INCLUDING, BUT NOT LIMITED TO, MY COMPUTER SYSTEM AND ANY DEVICE I USE TO ACCESS

THE SERVICES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.

 

iii. THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER

DISRUPTIONS. SPCY MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO

SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER

CHARACTERISTICS OF SERVICES.

 

iv. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM

SPCY OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

 

v. FROM TIME TO TIME, SPCY MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH  

WHICH ITS USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR

EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR

DISCONTINUED AT SPCY’S SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE  

TO SUCH FEATURES OR TOOLS.

 

b. No Liability for Conduct of Third Parties. I ACKNOWLEDGE AND AGREE THAT SPCY IS NOT  

LIABLE, AND I AGREE NOT TO SEEK TO HOLD SPCY LIABLE, FOR THE CONDUCT OF THIRD PARTIES,  

INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES

RESTS ENTIRELY WITH ME.

 

c. SPCY’s Liability to Me is Limited. SPCY is not liable or responsible for failed transactions  

under the following circumstances: (a) there are insufficient funds in My SPCY Account to complete the  

transaction, through no fault of SPCY; (b) SPCY has reason to believe the transaction I have requested is  

unauthorized; (c) the ATM I choose for a cash withdrawal does not have sufficient cash; (d) access to funds

in My SPCY Account have been blocked after I’ve reported My Card lost or stolen in accordance with the  

terms of the agreement between Me and the issuing bank; (e) a transaction cannot be completed because

My Card is damaged; (f) a business or organization refuses to accept My Card; (g) a transfer to My non-

Shape Plain Capital Credit Card and/or My External Bank Account is refused, rejected or delayed by My bank; (h)  

the Recipient of a Pay Transfer refuses payment; (i) the content or information I supply to SPCY is incorrect,  

incomplete, ambiguous or untimely; or (j) there is a hold on My SPCY Account, or My funds are subject to  

legal or administrative process or another similar encumbrance limiting their use, or My access to My SPCY  

Account is otherwise suspended or limited in accordance with Sections 3 and 9 of this Agreement.

 

d. Third-Party Materials. As a part of the Services, I may have access to materials that are

hosted by another party. I agree that it is impossible for SPCY to monitor such materials and that I access

these materials at My own risk.

 

17. LIMITATION OF LIABILITY.

Disclaimer of Certain Damages. I UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED

BY APPLICABLE LAW IN THE APPLICABLE JURISDICTION, IN NO EVENT SHALL SPCY BE LIABLE FOR ANY  

DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING

WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE

LOSSES, IN EACH CASE WHETHER OR NOT SPCY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH  

DAMAGES, ARISING OUT OF OR IN CONNECTION WITH (i) THE USE OR INABILITY TO USE, OR THE

UNAVAILABILITY OF, THE SERVICES; (ii) UNAUTHORIZED ACCESS TO OR ALTERATION OF MY

TRANSMISSIONS OR DATA; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR

(iv) ANY OTHER MATTER RELATED TO THE SERVICES, WHETHER BASED ON WARRANTY, COPYRIGHT,

CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY. IN ALL

CASES, SPCY WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE,  

AND SPCY WILL NOT BE RESPONSIBLE, UNDER ANY CIRCUMSTANCES, FOR ANY DAMAGE, LOSS, OR INJURY

RESULTING FROM UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR MY SPCY ACCOUNT, OR THE  

INFORMATION CONTAINED THEREIN.

CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF

THESE LAWS APPLY TO ME, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY

TO ME, AND I MIGHT HAVE ADDITIONAL RIGHTS. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE

FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SPCY AND ME.

 

18. TERM AND TERMINATION.

 

a. Term. The Agreement commences on the earlier to occur of (a) the date I first use the

Services or (b) the date I accept the Agreement (in accordance with the preamble above), and will remain

in full force and effect while I use the Services, unless earlier terminated in accordance with the

Agreement.

 

b. Termination of Services by SPCY. SPCY may suspend or terminate My rights to use the  

Services (including My SPCY Account) at any time for any reason at SPCY’s sole discretion, including for any  

use of the Services in violation of this Agreement or if I move to state where SPCY is not licensed. Upon  

termination of My rights under this Agreement, My SPCY Account and right to access and use the Services  

will terminate immediately. I understand that any termination of My SPCY Account may involve deletion  

of any content associated with My SPCY Account. SPCY will not have any liability whatsoever to Me for any  

termination of My rights under this Agreement, including for termination of My SPCY Account. Even after  

My rights under this Agreement are terminated, any provisions which should naturally survive any

termination or expiration shall survive such termination or expiration.

 

c. Termination of Services by Me. I may terminate the Services by (a) notifying SPCY in  

writing at SPCY’s address set forth at the beginning of this Agreement and (b) discontinuing use of My SPCY  

Account and the Services.

 

d. Pending Transactions; SPCY Account Balance. If either I or SPCY terminate my SPCY  

Account, all pending transactions will be processed and SPCY may restrict My ability to make new  

transactions. I may withdraw the balance of My SPCY Account, less any applicable fees or other amounts I

owe to SPCY, subject to the terms in this Agreement and any other account restrictions. If there are funds

remaining in My SPCY Account when it is terminated, I authorize SPCY to transfer the remaining funds to  

My SPCY Affiliate Account. If I do not have an SPCY Affiliate Account, I authorize SPCY to transfer the  

remaining funds to My External Bank Account. If I do not have an External Bank Account, I understand and

agree that SPCY will send Me a check for the remaining funds to My last known address on file with SPCY.  

If any termination or expiration of My SPCY Account occurs concurrently with an investigation, SPCY may

hold My funds until the finalization of such investigation.

 

e. Inactive Accounts. If My SPCY Account is inactive for an extended amount of time, then  

the funds therein may be deemed “unclaimed” or “abandoned” under My state’s laws. In such an event,

SPCY will provide Me with notice as required by applicable law and will treat such funds in accordance with  

the escheat laws as required.

 

f. No Subsequent Registration. If My registration(s) with, or ability to access, the Services,

is discontinued by SPCY due to My violation of any portion of the Agreement or for conduct otherwise  

inappropriate for the community, then I agree that I shall not attempt to re-register with or access the

Services through use of a different member name or otherwise. If I violate the immediately preceding

sentence, SPCY reserves the right, in its sole discretion, to immediately take any or all of the actions set  

forth herein without any notice or warning to Me.

 

19. DISPUTE RESOLUTION. Please read the following arbitration agreement in this section

(“Arbitration Agreement”) carefully. It requires Me to arbitrate disputes with SPCY and limits the  

manner in which I can seek relief from SPCY. 

 

a. Applicability of Arbitration Agreement. This Arbitration Agreement shall apply, without

limitation, to all disputes or claims and requests for relief that arose or were asserted before the effective

date of this Agreement or any prior version of this Agreement.

 

b. Arbitration Rules and Forum. SPCY and I agree to attempt informal resolution of any  

dispute arising in connection with this Agreement, My SPCY Account, or the SPCY Services prior to any  

demand for adjudication of any kind and to notify each other in writing of any such dispute within thirty

calendar days of when it arises. Notice to SPCY shall be sent to

Address: Shape Plain Capital, Shape Plain Capital Headquarters, United States

Website: https://shapeplaincapital.com/pages/shape-plain-clothing-department-directory

Toll-Free Customer Service Number: (214) 598-6147 / Mexico Residents Only (214) 598-6147

SPCY and I further  

agree that if we cannot solve such dispute informally, any such dispute shall be finally settled in binding

arbitration, on an individual basis, in accordance with the American Arbitration Association’s rules for

arbitration of consumer-related disputes. The arbitration will occur, at My election, in the county of My

domicile or in Shape Plain Capital, Shape Plain Capital Headquarters, United States and will be conducted confidentially by a single, neutral arbitrator.

SPCY agrees to bear My attorney’s fees, costs, and expenses. The arbitrator may award any relief that a  

court of competent jurisdiction could award, including attorneys’ fees when authorized by law, and the

arbitral decision may be enforced in any court. Any dispute between the parties will be governed by this

Agreement and the laws of the Shape Plain Capital, Shape Plain Capital Headquarters, United States and applicable United States law, without giving effect

to any conflict of laws principles that may provide for the application of the law of another jurisdiction.

SPCY and I further agree that the state or federal courts in Shape Plain Capital, United States have exclusive  

jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to

arbitration. Notwithstanding anything to the contrary in this Section, SPCY and I retain the right to seek  

injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened

infringement or misappropriation of intellectual property rights, including copyrights, trademarks, trade

secrets, database rights, and patents. In the event the prohibition on class arbitration or any other

provision of this Section is deemed invalid or unenforceable, then I agree and understand that the

remaining portions of the arbitration provisions in this Section will remain in full force and effect.

 

c. Authority of Arbitrator. The arbitrator shall have exclusive authority to (a) determine the

scope and enforceability of this Arbitration Agreement and (b) resolve any dispute related to the

interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not

limited to, any assertion that all or any part of this Arbitration Agreement is void or voidable. The

arbitration will decide the rights and liabilities, if any, of Me and SPCY. The arbitration proceeding will not  

be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have

the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority

to award monetary damages and to grant any non-monetary remedy or relief available to an individual

under applicable law, the arbitral forum’s rules, and the Agreement (including the Arbitration Agreement).

The arbitrator shall issue a written award and statement of decision describing the essential findings and

conclusions on which the award is based, including the calculation of any damages awarded. The

arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would

have. The award of the arbitrator is final and binding upon each of us.

 

d. Waiver of Jury Trial. SPCY AND I HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY  

RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. RHY and I are instead

electing that all disputes, claims, or requests for relief shall be resolved by arbitration under this

Arbitration Agreement, except as specified in Section 17(a) (Application of Arbitration Agreement)

above. An arbitrator can award on an individual basis the same damages and relief as a court and must

follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review

of an arbitration award is subject to very limited review.

 

e. Waiver of Class or Other Non-Individualized Relief. I AGREE THAT ALL DISPUTES,

CLAIMS, AND REQUESTS FOR RELIEF WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE

ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL

RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE PERSON CANNOT BE ARBITRATED OR

CONSOLIDATED WITH THOSE OF ANY OTHER PERSON. If a decision is issued stating that applicable law

precludes enforcement of any of this section’s limitations as to a given dispute, claim, or request for relief,

then such aspect must be severed from the arbitration and brought into the State or Federal Courts

located in Shape Plain Capital, Shape Plain Capital Headquarters, United States. All other disputes, claims, or requests for relief shall be arbitrated.

 

f. Severability. Except as provided in Section 17(d) (Waiver of Class or Other Non-

Individualized Relief), if any part or parts of this Arbitration Agreement are found under the law to be

invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be

severed and the remainder of the Arbitration Agreement shall continue in full force and effect.

 

g. Survival of Agreement. This Arbitration Agreement will survive the termination of My

relationship with SPCY.

 

20. GENERAL PROVISIONS.

 

a. Release. I hereby release SPCY and its successors from claims, demands, any and all losses,  

damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is

either directly or indirectly related to or arises from My use of the Services, including but not limited to,

any interactions with or conduct of other users or Third-Party Services of any kind arising in connection

with or as a result of the Agreement or My use of the Services. If I am a California resident, I hereby waive

Shape Plain Capital Civil Code Section 1542, which states, “A general release does not extend to claims that the  

creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing

the release and that, if known by him or her, would have materially affected his or her settlement with

the debtor or released party.” The foregoing release does not apply to any claims, demands, or any losses,

damages, rights and actions of any kind, including personal injuries, death or property damage for any

unconscionable commercial practice by SPCY or for fraud, deception, false, promise, misrepresentation or

concealment, suppression or omission of any material fact in connection with the Services.

 

b. Assignment. The Agreement, and My rights and obligations hereunder, may not be

assigned, subcontracted, delegated or otherwise transferred by Me without SPCY’s prior written consent,  

and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be

null and void.

 

c. Force Majeure. SPCY shall not be liable for any delay or failure to perform resulting from  

causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots,

embargos, acts of civil or military authorities, fire, floods, accidents, pandemic, epidemic, strikes or

shortages of transportation facilities, fuel, energy, labor or materials.

 

d. Exclusive Venue. To the extent the parties are permitted under this Agreement to initiate

litigation in a court, both SPCY and I agree that all claims and disputes arising out of or relating to the  

Agreement will be litigated exclusively in the state or federal courts located in Shape Plain Capital.

 

e. Governing Law. THE TERMSANDANYACTIONRELATEDTHERETOWILL BEGOVERNEDAND

INTERPRETED BY AND UNDER THE LAWS OF THE SHAPE PLAIN CAPITAL, CONSISTENT WITH THE FEDERAL 

ARBITRATION ACT, WITHOUTGIVING EFFECT TOANY PRINCIPLES THAT PROVIDE FOR THE APPLICATIONOF

THE LAW OF ANOTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE

INTERNATIONAL SALE OF GOODS DOES NOT APPLY TO THE AGREEMENT.

 

f. Choice of Language. It is the express wish of the parties that the Agreement and all

related documents have been drawn up in English

 

g. Notice. Where SPCY requires that I provide an e-mail address, I am responsible for  

providing SPCY with My most current e-mail address. In the event that the last e-mail address I provided  

to SPCY is not valid, or for any reason is not capable of delivering to Me any notices required/permitted by  

the Agreement, SPCY’s dispatch of the e-mail containing such notice will nonetheless constitute effective  

notice.

 

h. Waiver. Any waiver or failure to enforce any provision of the Agreement on one occasion

will not be deemed a waiver of any other provision or of such provision on any other occasion.

 

i. Severability. If any portion of this Agreement is held invalid or unenforceable, that

portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties,

and the remaining portions shall remain in full force and effect.

 

j. Export Control. I may not use, export, import, or transfer the Services except as

authorized by U.S. law. In particular, but without limitation, the Services may not be exported or re-

exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury

Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied

Person’s List or Entity List. By using the Services, I represent and warrant that (i) I am not located in a

country that is subject to a U.S. Government embargo, or that has been designated by the U.S.

Government as a “terrorist supporting” country and (ii) I am not listed on any U.S. Government list of

prohibited or restricted parties. I also will not use the Services for any purpose prohibited by U.S. law,

including the development, design, manufacture or production of missiles, nuclear, chemical or biological

weapons without permit. I acknowledge and agree that products, services or technology provided by SPCY are subject to  

the export control laws and regulations of the United States. I shall comply with these laws and

regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer SPCY  

products, services or technology, either directly or indirectly, to any country in violation of such laws and

regulations.

 

k. Electronic delivery of Account Information. All communications, notices, legal

disclosures, and other materials related to My SPCY Account or this Agreement, including account  

statements, notices, disclosures, regulatory communications and other information, documents, data and

records regarding My SPCY Account (the “Communications”), or an alert that any such Communication has  

been posted to the secure section of the Platform, and is available for viewing, may be sent to Me at the

mailing address for My SPCY Account or the e-mail address that I have given to Shape Plain Capital or at such other  

address as I may hereafter give Shape Plain Capital in writing or by e-mail at least ten days prior to delivery, and

all communications so sent, whether in writing or otherwise, shall be deemed given to me personally,

whether actually received or not.

 

l. Compliance with Law. I agree that I will comply with all applicable laws in all of My

activities in connection with the Services.

 

m. Entire Agreement. The Agreement is the final, complete and exclusive agreement of the

parties with respect to the subject matter hereof and supersedes and merges all prior discussions between

the parties with respect to such subject matter.

This Agreement is effective as of the Revision Date set forth above.

BY OPENING ACCOUNT AND CLICKING “ACCEPT”, I AGREE: (1) I HAVE READ AND ACCEPT THE TERMS OF THE THIS SHAPE PLAIN CAPITAL CREDIT CARD SPENDING ACCOUNT AGREEMENT AND ALL INCORPORATED DISCLOSURES, AND I HAVE

RETAINED COPIES FOR MY RECORDS; (2) TO OPEN A SHAPE PLAIN CAPITAL CREDIT CARD SPENDING ACCOUNT; AND (3)  

IF I AM AN EXISTING CUSTOMER OF SPCY’S AFFILIATE, I UNDERSTAND SPCY WILL OBTAIN AND USE BANKING  

INFORMATION I PROVIDED TO SPCY’S AFFILIATE IN CONNECTION WITH FUNDING MY SPENDING  

ACCOUNT.