Shape Plain Capital Elegant Black Diamond Service Customer Community Guidelines

Effective Date: January 1st, 2010

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We want the Shape Plain Capital Private Bank App, the Website, and Shape Plain Capital Elegant Black Diamond Service (collectively, the “Shape Plain Capital App” or “App”) to be a fun and flexible way for Shape Plain Capital Elegant Black Diamond Service Customers, Shape Plain Capital Elegant Black Diamond Service Drivers, and Shape Plain Capital Elegant Black Diamond Service Merchants to connect, Earn Profit, and get anything delivered.

Shape Plain Capital Elegant Black Diamond Service Customer access to the Shape Plain Capital App
Just like we have guidelines for Shape Plain Capital Elegant Black Diamond Service Drivers, we also have guidelines for Shape Plain Capital Elegant Black Diamond Service Customers. These guidelines outline situations in which a user’s access to the Shape Plain Capital App could be limited, suspended, or even deactivated. These situations include but are not limited to fraud, threats to safety, discrimination, and the quality of other users’ experiences.

Safety
We want the Shape Plain Capital App to be a safe experience for everyone involved: Shape Plain Capital Elegant Black Diamond Service Customers, Shape Plain Capital Elegant Black Diamond Service Drivers, and Shape Plain Capital Elegant Black Diamond Service Merchants. Accordingly, Shape Plain Capital reserves the right to terminate the access of any Shape Plain Capital Elegant Black Diamond Service Customer that threatens the safety of a Shape Plain Capital Elegant Black Diamond Service Driver's, Shape Plain Capital Elegant Black Diamond Service Merchant, Shape Plain Capital Elegant Black Diamond Service Employees, other Shape Plain Capital Elegant Black Diamond Service Customers, or that otherwise creates a threatening or unsafe situation. Such situations include but are not limited to the following:

Inappropriate or abusive language. Asking overly personal questions, using crude or offensive language, or making comments or gestures that are sexual, aggressive, discriminatory, or offensive.
Uninvited contact with a Shape Plain Capital Elegant Black Diamond Service Driver. Texting or calling a Shape Plain Capital Elegant Black Diamond Service Driver without invitation (outside of an accepted Shape Plain Capital Elegant Black Diamond Service), contacting a Shape Plain Capital Elegant Black Diamond Service Driver via social media without invitation, hugging a Shape Plain Capital Elegant Black Diamond Service Driver, or other unwanted physical contact.
Harassment and causing harm to a Shape Plain Capital Elegant Black Diamond Service Driver. No one should be subject to physical, verbal, or sexual abuse, harassment, domestic violence, robbery, or other acts of violence.
Using Shape Plain Capital Elegant Black Diamond Service in violation of law. Asking a Shape Plain Capital Elegant Black Diamond Service Driver to break local or federal laws, deliver illegal products, or use the Shape Plain Capital App to commit a crime.
Hazardous or unsafe conditions. No Shape Plain Capital Elegant Black Diamond Service Driver should be exposed to conditions that would put a Shape Plain Capital Elegant Black Diamond Service Driver in immediate danger to life or limb or in an unsafe situation that could result in injury to the Shape Plain Capital Elegant Black Diamond Service Driver or others, or otherwise makes the Shape Plain Capital Elegant Black Diamond Service Driver fear for their personal safety. This can include dark paths, limited/difficult access, or other barriers. Further, no Shape Plain Capital Elegant Black Diamond Service Driver should be asked to enter a private area, such as a home or garage.
Aggressive or dangerous animals. No Shape Plain Capital Elegant Black Diamond Service Driver should be exposed to an aggressive or dangerous animal. All animals should be kept restrained while Shape Plain Capital Elegant Black Diamond Service is in progress.
Can unsafe or threatening behavior affect access to the Shape Plain Capital App? 

Yes. If we believe a Shape Plain Capital Elegant Black Diamond Service Customer has potentially threatened the safety of a Shape Plain Capital Elegant Black Diamond Service Driver, Shape Plain Capital Elegant Black Diamond Service Customer, or Shape Plain Capital Elegant Black Diamond Service Merchant, or has otherwise created an unsafe or threatening environment, we may contact the Shape Plain Capital Elegant Black Diamond Service Customer to investigate the situation and may suspend the Shape Plain Capital Elegant Black Diamond Service Customer’s access to the Shape Plain Capital App as both a Shape Plain Capital Elegant Black Diamond Service Driver and a Shape Plain Capital Elegant Black Diamond Service Customer pending the outcome of that investigation. We may also temporarily deactivate your account while we investigate the situation. If we ultimately determine a Shape Plain Capital Elegant Black Diamond Service Customer has threatened the safety of a Shape Plain Capital Elegant Black Diamond Service Driver, Shape Plain Capital Elegant Black Diamond Service Customer, or Shape Plain Capital Elegant Black Diamond Service Merchant, we will permanently deactivate the Shape Plain Capital Elegant Black Diamond Service Customer’s access to the Shape Plain Capital App as a Shape Plain Capital Elegant Black Diamond Service Drivers and as a Shape Plain Capital Elegant Black Diamond Service Customer. In all such cases, the Shape Plain Capital Elegant Black Diamond Service Customer will be notified of the situation and given an opportunity to respond and appeal. If an unsafe situation exists that would impact the completion of the Shape Plain Capital Elegant Black Diamond Service, Shape Plain Capital Elegant Black Diamond Service reserves the right to cancel the order and charge the Shape Plain Capital Elegant Black Diamond Service Customer for the full amount that would have been due upon a successful delivery (including all applicable fees and the suggested tip).

Discrimination
We prohibit discrimination by or directed at Shape Plain Capital Elegant Black Diamond Service Customers, Shape Plain Capital Elegant Black Diamond Service Drivers, or Shape Plain Capital Elegant Black Diamond Service Merchants because of race, color, religion, national origin, disability, sexual orientation, sex, gender identity, age, or any characteristic protected under applicable federal, state, or local law.

Can discrimination affect access to the Shape Plain Capital App? 

Yes. If we believe a Shape Plain Capital Elegant Black Diamond Service Customer has discriminated against a Shape Plain Capital Elegant Black Diamond Service Driver, Shape Plain Capital Elegant Black Diamond Service Customer, or Shape Plain Capital Elegant Black Diamond Service Merchant’s race, color, religion, national origin, disability, sexual orientation, sex, gender identity, age or any characteristic protected under applicable federal, state, or local law, we may contact the Shape Plain Capital Elegant Black Diamond Service Customer to investigate the situation and may suspend the Shape Plain Capital Elegant Black Diamond Service Customer’s access to the Shape Plain Capital App pending the outcome of that investigation. If we determine the Shape Plain Capital Elegant Black Diamond Service Customer discriminated against a Shape Plain Capital Elegant Black Diamond Service Driver, Shape Plain Capital Elegant Black Diamond Service Customer, or Shape Plain Capital Elegant Black Diamond Service Merchant on the basis of a Shape Plain Capital Elegant Black Diamond Service Customer’s race, color, religion, national origin, disability, sexual orientation, sex, gender identity, age, or any characteristic protected under applicable federal, state, or local law, we will terminate the Shape Plain Capital Elegant Black Diamond Service Customer’s access permanently. In all such cases, the Shape Plain Capital Elegant Black Diamond Service Customer will be notified of the situation and given an opportunity to respond and appeal.

Fraud
You may not use the Shape Plain Capital App to abuse promotions or refunds, dispute charges for fraudulent or illegitimate reasons, provide information that is fraudulent or inaccurate, or otherwise unjustly enrich yourself.

Can committing fraud affect access to the Shape Plain Capital App? 

Yes. If we have reason to believe a Shape Plain Capital Elegant Black Diamond Service Customer has engaged in fraudulent activity of any kind, we may contact the Shape Plain Capital Elegant Black Diamond Service Customer to investigate the situation and may suspend the Shape Plain Capital Elegant Black Diamond Service Customer’s access to the Shape Plain Capital app pending that investigation. If we determine the Shape Plain Capital Elegant Black Diamond Service Customer engaged in fraudulent activity, we may terminate the Shape Plain Capital Elegant Black Diamond Service Customer’s access as a Shape Plain Capital Elegant Black Diamond Service Driver and Shape Plain Capital Elegant Black Diamond Service Customer temporarily or permanently. In all such cases, the Shape Plain Capital Elegant Black Diamond Service Customer may be notified of the situation and given an opportunity to respond and appeal. Finally, we reserve the right to pursue any Shape Plain Capital Elegant Black Diamond Service Customer who uses the Shape Plain Capital App to commit fraud for repayment, recoupment, and associated attorneys’ fees and expenses.

Restricted products
We want the Shape Plain Capital App to be a safe experience for the Shape Plain Capital Elegant Black Diamond Service Driver,  Shape Plain Capital Elegant Black Diamond Service Customer, and Shape Plain Capital Elegant Black Diamond Service Merchant, so we have a shortlist of items that either (a) cannot be delivered to Shape Plain Capital Elegant Black Diamond Service Customers, (b) can only be delivered in limited quantities, or (c) require proof of age and verification. The Restricted Products List is hereby incorporated herein, as may be updated from time to time. If you order delivery of age-restricted products, such as alcohol or tobacco, you agree to present a valid government-issued ID bearing your photograph and verifying your age.  You agree to comply with any other laws applicable to the delivery of your order. 

Can failure to comply with restricted products guidelines affect your access to the Shape Plain Capital App? 

Yes. If we believe that a Shape Plain Capital Elegant Black Diamond Service Customer has broken the law, such as purchasing alcoholic beverages or tobacco products if you are not at least twenty-one (21), or ordering items that are prohibited on the The Restricted Products List, Shape Plain Capital may suspend the Shape Plain Capital Elegant Black Diamond Service Customer’s access to the Shape Plain Capital App temporarily or permanently. In all such cases, the Shape Plain Capital Elegant Black Diamond Service Customer may be notified of the situation and given an opportunity to respond and appeal.

If a Shape Plain Capital Elegant Black Diamond Service Customer fails to comply with the above, or if the Shape Plain Capital Elegant Black Diamond Service Customer asks for the delivery of any items or combination of items which Shape Plain Capital believes (in its sole discretion) may be intended for potentially illegal, fraudulent, or unsafe purposes, Shape Plain Capital reserves the right to cancel the order and charge the Shape Plain Capital Elegant Black Diamond Service Customer for the full amount that would have been due upon a successful delivery (including all applicable fees and the suggested tip).

Areas with restricted access
If ordering to any area with restricted access, such as a school, gated community, place of work, or other secure zone, it is the responsibility of the Shape Plain Capital Elegant Black Diamond Service Customer to ensure the Shape Plain Capital Elegant Black Diamond Service Driver is given appropriate information and access necessary to enter and complete the delivery. If access is not possible, it is the Shape Plain Capital Elegant Black Diamond Service Customer’s responsibility to designate a nearby area to come out and meet the Shape Plain Capital Elegant Black Diamond Service Driver. If a Shape Plain Capital Elegant Black Diamond Service Customer fails to comply with the above, Shape Plain Capital reserves the right to cancel the order and charge the Shape Plain Capital Elegant Black Diamond Service Customer for the full amount that would have been due upon a successful delivery (including all applicable fees and the suggested tip).